Top 243 Service technician remote position Jobs in Columbus

IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
LEAD CUSTOMER SERVICE REPRESENTATIVE
US Defense Finance and Accounting Service —Whitehall, OH
- $52,654 - $68,452 a year
- Part-time
- Background check
- Pass drug screening
- Research
9d
Student Desktop Technician
Franklin University —Columbus, OH
- Part-time
- Windows
- University
- In-person
7d
Hockey Broadcast & Tracking Technician
SportsMEDIA Technology Corp. —Columbus, OH
- $25 - $30 an hour
- 8 hour shift
- Customer service
- Mid-level
- Windows
Quick Apply
Desktop Support Technician
UNION SUPPLY GROUP INC —Groveport, OH
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Microbiology Technician
Battelle —West Jefferson, OH
- $22 - $24 an hour
- Overtime
- Hybrid work
- Pass drug screening
- Mid-level
- Math
- Wellness program
- Health insurance
Data Center Technician- 1st shift (Sunday- Wednesday)
Cologix —Columbus, OH
- $28 - $35 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- US work authorization
- Paid parental leave
- Health savings account
Quick Apply
Security Project Technician 2 (Data Centers) - Columbus, OH
Convergint Technologies LLC —Westerville, OH
- $30.60 - $45.90 an hour
- Full-time
- Clean driving record
- Microsoft Outlook
- Basic math
- Wellness program
- Paid parental leave
13d
Technical Service Operations Manager
Xerox —Westerville, OH
- $60,377 - $80,000 a year
- Full-time
- Mid-level
- Analysis skills
- Conflict management
Highway Patrol Electronic Technician 1
State of Ohio - Public Safety —Columbus, OH
- $27.04 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Free parking
- Paid holidays
Optometric Technician
Health Partners of Western Ohio —Columbus, OH
- Full-time
- Hybrid work
- CPR Certification
- Sales
- Computer literacy
- 403(b) matching
- Mileage reimbursement
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Environmental Safety & Health Technician
Battelle —Columbus, OH
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Wellness program
- Health insurance
Biomedical Technician-Field Service (Columbus, OH w/Company Car)
TRIMEDX —Columbus, OH
- $27 - $33 an hour
- Full-time
- Hybrid work
- Hospital
- Military
- Mid-level
- Paid holidays
- Health insurance
Data Center Technician - New Albany
Ericsson —Westerville, OH
- 8 hour shift
- English
- Mid-level
- 3 years
- Paid parental leave
- AD&D insurance
Certified Compounding Pharmacy Technician (Days)
Hims & Hers —New Albany, OH
- $30 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Electro-Mechanical Technician
Battelle —Columbus, OH
- $22 - $25 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Manufacturing
- Associate's degree
- Wellness program
- Health insurance
Board Certified Behavior Analyst (BCBA)
Advanced Behavioral Therapy —Powell, OH
- $90,000 - $95,000 a year
- Part-time
- Hybrid work
- Mid-level
- Master's degree
- Clinic
- Paid holidays
- Health insurance
Quick Apply
11d
INDUSTRIAL MAINTENANCE COORDINATOR (EL2) 3RD SHIFT
STANLEY ELECTRIC US CO INC —London, OH
- $73,000 - $83,000 a year
- Overtime
- Mid-level
- Office
- Forklift
- Health insurance
- Dental insurance
Quick Apply
PRODUCTION ENGINEERING - ENGINEER III
Stanley Electric U.S. —London, OH
- $80,000 - $95,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Mechanic Field Service Technician
Crown Equipment Corporation —Ashville, OH
- $24.45 - $36.25 an hour
- Overtime
- Hybrid work
- Clean driving record
- Customer service
- High school diploma or GED
- Paid parental leave
- Paid holidays

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IT Help Desk Technician

Integrated Services for Behavioral Health -
Columbus, OH

Quick Apply

Job Details

Full-time
$25.66 - $30.06 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer support

Full Job Description

We are seeking an IT Help Desk Technician!

Franklin County, OH

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

This position will be responsible for providing a professional level of technical support to all employees, providers, interns, temporary staff, and contractors at all of our locations across the State of Ohio. This support will consist of hardware, software, system, telecom, and technology troubleshooting, installation, configuration, maintenance, and problem resolution. Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for technical support, which may require the helpdesk technician to research and follow up on problems that could require additional resources.

The pay range for this position is $25.66 - $30.06 per hour based on experience, education, and/or licensure.

Essential Functions:

Provide first-level technical troubleshooting support to resolve general internal ISBH IT and/or system support issues via telephone, chat, remote communication tools, as well as in person.
Ensure all assigned tickets are resolved in an efficient, timely, complete, and customer-friendly manner.
Responsible for account management, including resetting passwords, unlocking accounts, modifying user groups, creating accounts, disabling accounts, deleting accounts, and troubleshooting account problems/issues.
Research and resolve all assigned technical issues in a timely and efficient manner, and/or escalate the issue to tier 2 support as appropriate.
Appropriately document all customer interactions within each assigned help desk ticket.
Installs, updates, tests, and configures software components for end users as necessary.
Apply diagnostic tools, skills, and experience to aid in troubleshooting and resolving all assigned technical issues.
Test fixes to technical issues to ensure problem resolution and customer satisfaction.
Perform ongoing preventative maintenance on endpoint devices as required.
Build new endpoint devices as necessary, following published procedures, to support new hires and/or ongoing device refresh cycles.
Rebuild existing endpoint devices as necessary, following published procedures, to support device reuse and/or issue resolution.
Appropriately wipe endpoint devices, following published procedures, in support of device recycling and/or device refresh cycles.
Work on special IT or technology projects as assigned.
Log all support calls and interactions into the helpdesk ticketing system.
Provide technical training on ISBH systems for all staff, including new hire orientation, new systems rollout, and special projects or initiatives as necessary.
Follow up with end users post ticket resolution to help ensure customer satisfaction.
Maintain appropriate IT inventory documentation and update the inventory system in a timely manner as changes occur.
Remove viruses and/or infected files as appropriate and communicate with staff regarding potential risks.
Adhere to the ISBH Confidentiality Policy.
Participate in New-Hire Orientation as needed.
Other technology projects and tasks as assigned by the supervisor.
Travel to offices throughout the service area is required.

Minimum Requirements:

Associate’s degree in an IT-related field or completion of vocational/technical/business school, or equivalent IT certification required. A+ certification required
At least 3 years of helpdesk or technology experience within a Microsoft Windows-based environment required.
One year of experience in a Healthcare IT setting preferred.
Excellent customer service and communication skills.
In-depth knowledge of desktop support, as well as basic computer hardware and software troubleshooting.
Basic knowledge of networking principals including configuration of network routing and firewall rules.
In-depth knowledge of Microsoft Windows and network security.
In-depth knowledge of Microsoft 365 and cloud computing environment.
Basic knowledge of installation and management of software (updates, tools, etc.).
In-depth experience providing customer service support via in-person, phone or remote means.
Experience with mobile device management.
In-depth ability to troubleshoot, repair, and configure PC's, switches, routers, etc.
Working knowledge of wireless networking required.
Strong interpersonal and communication skills, with the ability to build rapport amongst multi-departmental teams.
Strong organizational skills and the ability to manage multiple tasks and priorities.
Ability to work collaboratively as part of a multidisciplinary team.

This position requires moderate physical effort on a regular basis, as in frequent traveling, standing, walking, bending, prolonged sitting, stooping, or reaching and/or occasional lifting.

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!

Benefits include:

Medical
Dental
Vision
Short-term Disability
Long-term Disability
401K w/ Employer Match
Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

To learn more about our organization: https://ISBH.org/

OUR MISSION
Delivering exceptional care through connection

OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope

Collaboration - We listen to understand and ask how we can best support the people and communities we serve

Wellbeing - We celebrate one another's strengths, and we support one another in being well

Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team

Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Quick Apply

Refine Your Search

service technician remote position jobs in columbus

IT Help Desk Technician

LEAD CUSTOMER SERVICE REPRESENTATIVE

Student Desktop Technician

Hockey Broadcast & Tracking Technician

Desktop Support Technician

Microbiology Technician

Data Center Technician- 1st shift (Sunday- Wednesday)

Security Project Technician 2 (Data Centers) - Columbus, OH

Technical Service Operations Manager

Highway Patrol Electronic Technician 1

Optometric Technician

Environmental Safety & Health Technician

Biomedical Technician-Field Service (Columbus, OH w/Company Car)

Data Center Technician - New Albany

Certified Compounding Pharmacy Technician (Days)

Electro-Mechanical Technician

Board Certified Behavior Analyst (BCBA)

INDUSTRIAL MAINTENANCE COORDINATOR (EL2) 3RD SHIFT

PRODUCTION ENGINEERING - ENGINEER III

Mechanic Field Service Technician

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