Top 1 Sign design/production Jobs in Columbus

Inside Sales Associate (Visual Communications Specialist)
FASTSIGNS #223501 —Hilliard, OH
- $18 - $22 an hour
- Full-time
- Mid-level
- Office
- Communication skills
- Paid training
- Paid holidays
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Inside Sales Associate (Visual Communications Specialist)
FASTSIGNS #223501 —Hilliard, OH
Schedule internal resources (design, production, installation) and track WIP daily. Exposure to printing, signs, design, or construction industries.
$18 - $22 an hour
Quick Apply

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Inside Sales Associate (Visual Communications Specialist)
FASTSIGNS #223501 —Hilliard, OH
Schedule internal resources (design, production, installation) and track WIP daily. Exposure to printing, signs, design, or construction industries.
$18 - $22 an hour
Quick Apply

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Inside Sales Associate (Visual Communications Specialist)

FASTSIGNS #223501
Hilliard, OH

Quick Apply

Job Details

Full-time
$18 - $22 an hour

Benefits

Paid training
Paid holidays
Paid time off

Qualifications

Customer follow-ups
Customer relationship building
Email customer support
Maintaining an organized workspace
Referral-based lead generation
Phone communication
Construction schedule coordination
Sales referrals
Service scheduling
Client rapport building
Greeting customers
Client inquiry handling
Opportunity Management
Team scheduling
Mid-level
Project communication management
Phone customer support
Sign manufacturing
Sales quoting
Customer relationship management (CRM) systems (technically supported)
Resource scheduling coordination
Customer engagement
Vendor communication
Initial Contact (sales skills)
Delivery management
Schedule creation
Lead Tracking
Collaboration with manufacturing teams
Managing projects
Sales pipeline management

Full Job Description

We’re looking for an accountable, customer-focused sales leader.

At FASTSIGNS of Hilliard, the Inside Sales Manager (also known as a Visual Communications Specialist or VCS) is more than a CSR — they are the bridge between our clients’ needs and our production team's execution. This role is perfect for someone who thrives on managing details, building relationships, and moving projects from initial inquiry to successful delivery.

You’ll be the first point of contact for customers and will guide them through the sign buying process from start to finish — including estimates, project coordination, site surveys, and installation scheduling. You’ll also be trained to manage the sign permitting process and will play a key role in ensuring client expectations are met or exceeded.

What You’ll Do

Customer Engagement & Sales

Serve as the first point of contact for walk-in, phone, email, and E-commerce inquiries.
Build strong consultative relationships with clients — listen to needs, ask smart questions, and propose effective sign solutions.
Create estimates, close sales, and manage follow-up to ensure customer satisfaction.
Proactively follow up on leads, referrals, and new business opportunities.
Maintain an up-to-date pipeline in our CRM and Corebridge systems.

Project Management & Coordination

Own projects from sale to completion: estimates, proofing, production coordination, and delivery/install follow-up.
Maintain constant communication with clients on project status, timelines, and changes.
Schedule internal resources (design, production, installation) and track WIP daily.
Coordinate with outside vendors or installers when needed.

Sign Permitting

Gather necessary measurements, site photos, and installation considerations.
Apply for and track sign permits with local municipalities.
Ensure compliance with local codes and FASTSIGNS brand standards.

Team Collaboration & Process Accountability

Work closely with the production and design teams to ensure accurate, on-time execution of jobs.
Act as the voice of the customer internally and communicate job details clearly to ensure smooth handoffs.
Participate in daily production meetings to prioritize jobs and remove roadblocks.
Support the team in maintaining a clean, organized, and efficient workspace.

What You Bring

Strong communication and interpersonal skills — you like talking to people and helping solve problems.
Organizational and multitasking ability — you’re comfortable juggling multiple projects.
Curiosity and coachability — you’re eager to learn new products, tools, and processes.
Confidence in working with basic measurements, visuals, and written job specs (we’ll train you).
A desire to grow in a role with long-term development potential.
Comfortable using email, basic office software, and learning internal systems.

Nice to Have (But Not Required)

Prior experience in customer service, inside sales, retail, or project coordination
Exposure to printing, signs, design, or construction industries
Familiarity with visual communication, signage, or branding principles
Any experience with Adobe Acrobat, Corebridge, or quoting systems

What You’ll Get

Paid training in signage materials, production processes, and permitting
Steady Monday–Friday hours — no nights or weekends
Paid time off and holidays
A close-knit team that supports growth and promotes from within

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

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Inside Sales Associate (Visual Communications Specialist)

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