Top 9 Software support analyst & help desk Jobs in Columbus

Analyst, Associate Technology Support (Columbus)
Victoria's Secret —Reynoldsburg, OH
- $59,300 - $77,805 a year
- Full-time
- Ability to walk for extended periods
- English
- Windows
Client Support Desk Analyst
defi AUTO LLC —Columbus, OH
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
Technical Analyst-Commercial
WOW! —Columbus, OH
- From $26.50 an hour
- Full-time
- Word processing
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
TP- Desktop Support Analyst
TP Mechanical Contractors LLC —Columbus, OH
- Microsoft Outlook
- 5 years
- Mid-level
Quick Apply
Senior Desktop Support Analyst
Advanced Drainage Systems —Hilliard, OH
- Full-time
- Physical & Rehabilitation Medicine
- Children
- Conflict management
- Paid parental leave
- Health savings account
3d
Sr. Analyst, Training Enablement
Vertiv —Westerville, OH
- Oracle
- Computer Science
- Marketing

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Analyst, Associate Technology Support (Columbus)
Victoria's Secret —Reynoldsburg, OH
Analyze software/hardware performance issues. Partner with other business groups in VS&Co. to resolve multi-layer problems. Level 1 support during peak periods.
$59,300 - $77,805 a year
Client Support Desk Analyst
defi AUTO LLC —Columbus, OH
In this challenging, hands-on role, you will help defi deliver the next generation lending experience for our clients through collaboration, resolving issues,…
$60,000 - $75,000 a year
Quick Apply

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software support analyst & help desk jobs near columbus

Analyst, Associate Technology Support (Columbus)

Victoria's Secret -
Reynoldsburg, OH

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Job Details

Full-time
$59,300 - $77,805 a year

Qualifications

English
High school diploma or GED

Full Job Description

Why You Belong Here

At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

Description

Level 1 support during peak periods
Level 2 support – defined as: anything needing in person & remote support
Analyze software/hardware performance issues
Create, properly document, categorize, and close interactions
Appropriately escalate interactions as needed
Partner with other business groups in VS&Co. to resolve multi-layer problems
On call support: after hours and weekends as per rotation schedule
Meet or exceed 95% on Service Level Agreement (SLA)
Stay knowledgeable and keep current in the incident space
Possess general technology knowledge in the following areas:
- Windows 11
- Mac OS 26
- Microsoft Office 365
- Printer
- Audio/Visual
- VMWare View
- VPN
- ServiceNow
- Associate Desktop
- Hardware knowledge (ex. hard drive, RAM, CPU)
Level 2 support: in person & remote support
- Deploy hardware
- Install customized software
Project related tasks within building
Awareness and escalation of compliance and security related issues
Continue to remain educated through knowledgebase
Ability to work and build relationships at individual contributor to VP level
Influence entry level specialists
Business partnership/conduit with brands
Observations based on daily tasks
Core projects with lower complexity
Execute with direction
Make decisions to obtain SLA

Click here for benefit details related to this position.

Minimum Salary: $59,300.00
Maximum Salary: $77,805.00

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Qualifications

Ability to continuously sit, stand, or walk
Ability to bend, squat, climb stairs and lift frequently
Ability to lift and/or push up to 20 pounds frequently
Must be able to view/focus on a computer monitor for multiple hours at a time
Must be able to clearly communicate in English
May require occasional travel
Regular and punctual attendance
2-4 years related experience
High school diploma or equivalent

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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Refine Your Search

software support analyst & help desk jobs in columbus

Analyst, Associate Technology Support (Columbus)

Client Support Desk Analyst

Technical Analyst-Commercial

TP- Desktop Support Analyst

TP- Desktop Support Analyst

Senior Desktop Support Analyst

Sr. Analyst, Training Enablement

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