Top 1001 Solutions specialist Jobs in Columbus

Retail Collections Specialist II Bilingual English and Spanish Required
JPMorganChase —Columbus, OH
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
4d
Behavior Specialist
Empower Behavioral Health & Intervention —Columbus, OH
- From $20 an hour
- Full-time
- Background check
- Classroom
- Applied behavior analysis
- Health savings account
- Health insurance
Quick Apply
Information Technology Implementation Specialist
NATIONAL YOUTH ADVOCATE PROGRAM —Columbus, OH
- $60,000 - $70,000 a year
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer Science
- Mileage reimbursement
- Paid parental leave
Quick Apply
Safety Specialist
Aqua America, Inc. —Westerville, OH
- From $70,000 a year
- Full-time
- Up to 50% travel
- Word processing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Entry Level Sales and Marketing Specialist
Pinnacle Management Inc —Hilliard, OH
- $50,000 - $65,000 a year
- Full-time
- 18 years or older
- Residential
- Business development
Quick Apply
8d
Customer Solutions Specialist (Second Shift)
AWeber —Columbus, OH
- Weekends as needed
- Remote
- Mid-level
- Paid holidays
- Disability insurance
Technical Product Support - EdTech
Securly —Columbus, OH
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
CUSTOMER SERVICE SPECIALIST (GEN)
FRANKLIN COUNTY CLERK OF COURTS —Columbus, OH
- From $20.30 an hour
- Basic math
- Research
- Office
- Commuter assistance
- Paid holidays
Specialist: Seasonal, Part-time
Apple —Columbus, OH
- $22.00 - $28.88 an hour
- Part-time
- Entry level
- Employee stock purchase plan
- Health insurance
Customer Support Specialist
Jendco Safety Supply Inc. —Columbus, OH
- Full-time
- Ability to walk for extended periods
- ERP systems
- Office
Quick Apply
6d
Supply Chain Solutions Specialist
BLACKHAWK INDUSTRIAL OPERATING CO —Columbus, OH
- $20 - $27 an hour
- Full-time
- English
- Windows
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
Quick Apply
Fulfillment Specialist Stores Part Time-Easton Town Center-Columbus, OH
Evereve Incorporated —Columbus, OH
- $17.15 an hour
- Part-time
- Organizational skills
- Computer skills
- Entry level
- 401(k) matching
Office Experience & People Ops Specialist
Orveon Global US LLC —Columbus, OH
- $55,000 - $83,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Opportunities for advancement
Quick Apply
Technical Support Specialist Tier I
Schneider Downs & Co., Inc. —Columbus, OH
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Paid holidays
12d
Patient Care Specialist
Merion Village Dental —Columbus, OH
- Part-time
- Communication skills
- Entry level
- Under 1 year
- Paid training
- Paid holidays
Fraud Account Specialist I
JPMorganChase —Columbus, OH
- Weekends as needed
- Computer literacy
- High school diploma or GED
- 1 year
- Health insurance
- Tuition reimbursement
3d
Systems Support Specialist, MSP- Columbus
Kloud9 IT, Inc. —Columbus, OH
- $65,000 - $75,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
Customer Service Representative- Mon-Fri 8 AM - 4:30 PM
DSV —Lockbourne, OH
- $27 - $29 an hour
- Full-time
- Microsoft Word
- Research
- Mid-level
End User Support Specialist
FST Logistics, Inc. —Dublin, OH
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
4d

I want to receive the latest job alert for solutions specialist in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

solutions specialist jobs near columbus

Information Technology Specialist jobs in Columbus, OH

Fraud Analyst jobs in Columbus, OH

Behavioral Specialist jobs in Columbus, OH

Supply Chain Specialist jobs in Columbus, OH

Office Specialist jobs in Columbus, OH

Customer Service Representative jobs in Columbus, OH

Technical Support jobs in Columbus, OH

Technical Support Specialist jobs in Columbus, OH

Customer Specialist jobs in Columbus, OH

Technical Support Specialist jobs in Dublin, OH

Customer Solutions Specialist jobs in Durham, NC

Customer Solutions Specialist jobs in Chicago, IL

Customer Services Remote jobs in Rochester, NY

Customer Solutions Specialist jobs in San Antonio, TX

Customer Solutions Specialist jobs in Rogers, AR

Information Technology jobs in Wright Patterson Afb, OH

Customer Success Specialist jobs in Atlanta, GA

Information Technology Specialist jobs in Collier County, FL

License Permit Specialist jobs in Texas

Information Technology Specialist jobs in Norman, OK

Retail Collections Specialist II Bilingual English and Spanish Required

JPMorganChase -
Columbus, OH

Apply Now

Job Details

Full-time
4 days ago

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Foreign language proficiency
Computer operation
Phone communication
High school diploma or GED
Managing clients in a customer support role
Cultural competency
Customer engagement
Customer support
Technical Proficiency
Negotiation
Client interaction via phone calls

Full Job Description

JOB DESCRIPTION

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.

As a Specialist II in Collections at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.

Job responsibilities

Manages a high volume of inbound/outbound calls (potentially over 100 daily), delivering comprehensive support for financial products
Utilizes customer service expertise to interpret needs and deliver continuous insights
Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
Excels both independently and collaboratively, driving team success and achieving goals
Follows all regulatory and departmental practices and procedures diligently
Takes ownership of each customer interaction while treating them with respect and responding with empathy

Required qualifications, capabilities, and skills

Reading and speaking in both Spanish and English fluently is required for this role
Communication, negotiation, information gathering, and decision-making skills
Customer interaction and support skills with at least 2 years of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
Ability to manage complex customer interactions using empathy, composure, and sound judgment
Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
Ability to solve problems and effectively present and explain solutions
Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
High school diploma or GED required

Preferred qualifications, capabilities, and skills

Developing ability to use data to understand issues and opportunities
Developing skills in using AI technology for automation and prompt writing

Work Schedule

Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Apply Now

Refine Your Search

solutions specialist jobs in columbus

Retail Collections Specialist II Bilingual English and Spanish Required

Behavior Specialist

Information Technology Implementation Specialist

Safety Specialist

Entry Level Sales and Marketing Specialist

Customer Solutions Specialist (Second Shift)

Technical Product Support - EdTech

CUSTOMER SERVICE SPECIALIST (GEN)

Specialist: Seasonal, Part-time

Customer Support Specialist

Supply Chain Solutions Specialist

Tier 1 Technical Support Specialist

Fulfillment Specialist Stores Part Time-Easton Town Center-Columbus, OH

Office Experience & People Ops Specialist

Technical Support Specialist Tier I

Patient Care Specialist

Fraud Account Specialist I

Systems Support Specialist, MSP- Columbus

Customer Service Representative- Mon-Fri 8 AM - 4:30 PM

End User Support Specialist

I want to receive the latest job alert for solutions specialist in columbus

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected