Top 31 Sr account Jobs in Columbus

Senior Account Executive, BPO / CX Solutions
Compass Experience Labs —Columbus, OH
- Full-time
- Remote
- Google Workspace
- Marketing
- 5 years
Quick Apply
Sr. Manager, Account Operations - Prior Authorization Network
McKesson —Columbus, OH
- $97,900 - $163,100 a year
- Mentoring
- Contracts
- Experience equivalent to degree accepted
10d
Senior Account Manager - SLED
Nutanix —Columbus, OH
- $253,600 - $380,400 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid time off
- Parental leave
Sr. Account Operations Manager
Crane Worldwide Logistics LLC —Lockbourne, OH
- 5 years
- Computer literacy
- High school diploma or GED
- Wellness program
- Health insurance
Sr. Account Executive
CVS Health —Columbus, OH
- $46,988 - $121,543 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Sr. Account Operations Manager - Prior Authorization Network
McKesson —Columbus, OH
- $75,800 - $126,300 a year
- Bachelor's degree
- Organizational skills
- Senior level
10d
SR Accounts Receivable Specialist
Univar Solutions USA LLC —Dublin, OH
- Research
- Mid-level
- Office
Sr. Accounts Payable Specialist
Best Restaurant Equipment & Design —Columbus, OH
- $27 - $31 an hour
- Full-time
- ERP systems
- Mid-level
- Office
Quick Apply
5d
Sr. Account Executive – Aviation Finance
Northwest Bank —Columbus, OH
- Full-time
- Hybrid work
- 5 years
- Finance
- Bachelor's degree
Quick Apply
Sr. Account Manager - Retail
Kobie Marketing —Columbus, OH
- Full-time
- Remote
- Marketing
- Bachelor's degree
- Travel
Quick Apply
Senior Account Manager
Vantage Point Logistics (VPL) —Columbus, OH
- Full-time
- Remote
- Microsoft Excel
- Business development
- Project management
Quick Apply
4d
Senior Account Executive
Electronic Data Payment Systems —Johnstown, OH
- Full-time
- Remote
- Mid-level
- Experience equivalent to degree accepted
- Business
Senior Account Executive/Project Manager
Greencrest —Columbus, OH
- Email
- Marketing
- Research
- 3 years
Senior Enterprise Account Executive
Northwoods —Dublin, OH
- Full-time
- Remote
- Heavy lifting
- Travel
- Contracts
- Wellness program
- Paid parental leave
Quick Apply
Senior Carrier Account Representative
Arrive Logistics —Columbus, OH
- Full-time
- Customer service
- Mid-level
- Office
- Free parking
- Paid parental leave
Quick Apply
Sr Commercial Account Executive - Ohio
ServiceNow —Columbus, OH
- Online Application
- Remote
- 5 years
- Research
- Residential
Quick Apply
Sr. Account Manager- Promo Industry
Leader Promotions Inc —Columbus, OH
- Marketing
- Merchandising
- Mid-level
Quick Apply
Senior Account Executive - Commercial Print
Konica Minolta Business Solutions, U.S.A., Inc. —Dublin, OH
- Full-time
- Experience equivalent to degree accepted
- Reliable transportation
- Commercial
Senior Technical Account Manager
TechBiz Global GmbH —Columbus, OH
- Full-time
- Hybrid work
- 7 years
- Senior level
- Leadership
Quick Apply
Senior Account Executive
INTEGRATED PROTECTION SERVICES INC —Columbus, OH
- Marketing
- Mid-level
- Office
Quick Apply
12d

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Senior Account Executive, BPO / CX Solutions

Compass Experience Labs -
Columbus, OH

Quick Apply

Job Details

Full-time

Qualifications

Deal closing
Google Workspace
Pricing
Google Sheets
Google Docs
Google Drive
Sales analytics & reporting tools
Sales needs analysis
AI tools proficiency
Opportunity Management
Direct sales business model
Bachelor's degree
Sales management systems proficiency
Collaborative technology platforms
Meeting or exceeding sales goals
CRM system proficiency
Negotiated pricing
Closing sales leads
Google Slides
Sales automation technologies

Full Job Description

MEET COMPASS

We Don't Just Support Brands. We Scale Them.

In a crowded marketplace, Customer Experience (CX) has become the definitive competitive edge. Compass Experience Labs is a full-service BPO built for the innovators, the disruptors, and the fast-movers. We believe that when you listen to the customer, you unlock the data needed to dominate the market.

Our mission is to move CX from a back-office function to a boardroom priority. While our competitors focus on "handling volume," we focus on "gathering intelligence." We partner with growing brands across a wide range of industries to build world-class customer support, employee service, and IT infrastructures that don't just keep pace with growth — they drive it. If you believe that customer care is the ultimate strategic lever for business success, you belong here.

THE ROLE

This is a hunter/closer seat for a self-driven sales professional who owns the full cycle end to end — from prospecting to signed deal. You'll build your own pipeline, run consultative sales conversations with prospects across multiple industries, and close new business. You carry a quota, you own your number, and you love the chase and the close.

You'll sell into a broad set of verticals — including financial services, food & beverage,, hospitality, healthcare, retail, and e-commerce — so curiosity and the ability to quickly learn a new industry's language are essential.

This is an individual contributor role. You won't manage a team — you'll manage a pipeline, and you'll be great at it. You'll be instrumental in driving new revenue and directly contributing to the foundational growth of our client base.

WHAT YOU'LL BE RESPONSIBLE FOR

Prospecting & lead generation. Actively and consistently source and qualify new leads across target industries via email, LinkedIn, and phone outreach.
Full sales-cycle management. Own the deal from initial contact through pitching services, negotiating terms, and closing.
Pipeline management. Maintain accurate, real-time data in our CRM (HubSpot) to ensure precise forecasting and reporting.
Consultative selling. Diagnose each prospect's needs and lead a solution-based sell that shows how great customer care drives revenue, not just cost.
Product expertise. Develop deep knowledge of our BPO services — Customer Support, HR / Employee Support, and IT Help Desk — and articulate clear value propositions to prospects.
Multi-level navigation. Sell to multiple levels of an organization, from practitioners to directors to executive decision-makers.
Deal economics. Understand pricing and negotiate confidently to close profitable business.
Market and CX fluency. Follow trends across the industries you sell into, and stay current on customer service tools, platforms, and competitors.
Be a customer service champion. Articulate why exceptional CX belongs at the center of every business and can be a growth engine.
Sales operations support. Assist the broader sales team with data management, reporting, and maintaining the integrity of HubSpot as needed.

WHAT WE NEED

Bachelor's degree in business, marketing, or a related field is highly preferred
5+ years of direct sales experience closing and exceeding quota, selling to multiple levels of an organization — ideally within the BPO / CX outsourcing industry
A true hunter's mindset — you self-source, you chase, and you close
Strong consultative sales skills; you determine a prospect's needs and connect them to outcomes
CRM proficiency: independently manage the full pipeline and report accurately in our CRM; hands-on HubSpot experience is highly preferred, with Apollo and Surfe also preferred
Comfort owning deal economics and leading price negotiations
Familiarity and comfort using AI tools (e.g., Claude, ChatGPT, Gemini) to accelerate research, prospecting, outreach, and day-to-day productivity
A passion for customer care
Experience in a service environment; start-up experience a plus
A network of potential clients across one or more of our target industries (financial services, F&B, restaurants, hospitality, insurance, pharma, retail, e-commerce, and more)
Demonstrated proficiency in Google Workspace, including Docs, Sheets, Slides and Drive for daily collaboration.

Skills

Excellent verbal and written communication skills
Strong presentation and negotiation abilities
Self-directed learner who proactively closes knowledge gaps and turns new industry knowledge into practical, high-quality work
Self-starter with a results-oriented mindset and the ability to work independently
Comfortable sending cold emails, making cold calls, and initiating outreach via professional networking sites
Highly organized and attentive to detail, particularly regarding data entry and reporting

THINK YOU MIGHT WANT TO JOIN US?

The demand for exceptional customer experience is growing across every industry, and so are we. We're committed to providing the highest level of service to build momentum for the brands we partner with — and growth opportunities for our people. We're not just warm bodies in seats. We're always moving forward and looking for ways to provide purposeful customer service that creates loyal customers for brands.

If you believe in great customer service and you love to close, Compass is the place for you. We foster an inclusive environment where everyone is encouraged to keep growing. We believe that hard work, accountability, and innovation will set us apart — and teamwork will keep things running smoothly.

Application Question(s):

Do you have any relevant Sales/ Business Development background?
Have you had direct experience selling BPO, CX, call center, outsourcing, or similar customer experience services to clients? If yes, please briefly describe what services you sold, who your target clients were, and whether you were responsible for new business development and closing deals.

Work Location: Remote

Quick Apply

Refine Your Search

sr account jobs in columbus

Senior Account Executive, BPO / CX Solutions

Sr. Manager, Account Operations - Prior Authorization Network

Senior Account Manager - SLED

Sr. Account Operations Manager

Sr. Account Executive

Sr. Account Operations Manager - Prior Authorization Network

SR Accounts Receivable Specialist

Sr. Accounts Payable Specialist

Sr. Account Executive – Aviation Finance

Sr. Account Manager - Retail

Senior Account Manager

Senior Account Executive

Senior Account Executive/Project Manager

Senior Enterprise Account Executive

Senior Carrier Account Representative

Sr Commercial Account Executive - Ohio

Sr. Account Manager- Promo Industry

Senior Account Executive - Commercial Print

Senior Technical Account Manager

Senior Account Executive

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