Top 188 Supervisor home Jobs in Columbus

Internal Operations Supervisor
Symphony Diagnostic Services No1, LLC —Columbus, OH
- Overnight shift
- Remote
- Microsoft Excel
- Mid-level
- Mentoring
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11d
Customer Success Manager
impact.com —Columbus, OH
- $80,000 - $95,000 a year
- Remote
- Marketing
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
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Medical Records and Health Information Manager
Backpack Healthcare —Columbus, OH
- $75,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Children
- Pediatrics
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Financial Support Service Billing Supervisor
RR Donnelley —Columbus, OH
- $59,700 - $90,700 a year
- Full-time
- Remote
- Microsoft Word
- Inventory management
- Pass drug screening
- Disability insurance
- Health insurance
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11d
Manager - Engineering
The Wendy's Company —Dublin, OH
- $122,000 - $214,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
- Parental leave
- Employee assistance program
Quality Improvement Supervisor - Franklin and Surrounding Counties
CareStar, Inc. —Columbus, OH
- Full-time
- Remote
- Nursing
- RN License
- Mid-level
- Paid holidays
- Health insurance
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Learning Area Manager (Nights)
Hims & Hers —New Albany, OH
- Full-time
- Remote
- Fair chance
- Senior level
- Business
- Relocation assistance
- Health insurance
Community Manager
Wilcox Communities —Worthington, OH
- Full-time
- Remote
- Mid-level
- Residential
- High school diploma or GED
- Paid holidays
- Disability insurance
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Styling Team Manager (Remote)
Short Story —Columbus, OH
- Full-time
- Remote
- Mid-level
- Analysis skills
- Paid parental leave
- Health insurance
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Chain Execution Manager | Ohio
Stateside Brands LLC —Columbus, OH
- $105,000 - $125,000 a year
- Remote
- Marketing
- Military
- Mid-level
7d
Assistant Project Manager/Executive Assistant
Check Off Your List —Columbus, OH
- $22 an hour
- Part-time
- Remote
- Mid-level
- Experience equivalent to degree accepted
- Business Administration
- Work from home
Channel Manager - Remote
Stanley Black & Decker —Dublin, OH
- $67,200 - $108,200 a year
- Full-time
- Remote
- Marketing
- Mid-level
- Analysis skills
- Wellness program
- Employee stock purchase plan
Group Sales Supervisor
Classic Vacations, LLC —Columbus, OH
- $68,000 - $78,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Marketing
- Mid-level
- Paid holidays
- Health insurance
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3d
Coding Auditing Supervisor - Remote
Mount Carmel —Columbus, OH
- Full-time
- Remote
- Surgery
- 5 years
- High school diploma or GED
- Relocation assistance
- Health insurance
Client Intake Manager
FBT Gibbons LLP —Columbus, OH
- Full-time
- Remote
- Microsoft Outlook
- 3 years
- Bachelor's degree
- Profit sharing
- Paid parental leave
Compliance Manager
Mission Lane —Columbus, OH
- $129,000 - $140,000 a year
- Full-time
- Remote
- 6 years
- Travel
- Senior level
- Paid parental leave
- Disability insurance
District Sales and Operations Manager (DSOM) - Columbus, OH
Batteries Plus —Columbus, OH
- Full-time
- Remote
- Clean driving record
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Delivery Lead Associate Manager
Accenture —Columbus, OH
- $68,300 - $182,600 a year
- Full-time
- Remote
- 5 years
- Finance
- Bachelor's degree
- Paid holidays
- Disability insurance
Care Manager (RN)
Axelon Services Corporation —Ohio
- $48.35 an hour
- Monday to Friday
- Remote
- Nursing
- Microsoft Outlook
- RN License
- Health insurance
Quick Apply
Bilingual Sales Manager
Masis Staffing Solutions —Columbus, OH
- From $125,000 a year
- Remote
- Spanish
- Construction site
- English
- Opportunities for advancement
Quick Apply

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supervisor home jobs near columbus

Internal Operations Supervisor

Symphony Diagnostic Services No1, LLC -
Columbus, OH

Quick Apply

Job Details

11 days ago

Qualifications

Managing teams in a customer support role
Team leadership
Employee relationship building
Productivity software
Call center management

Full Job Description

This is a remote position. Candidates must reside within 50 miles of office location at 2550 Corporate Exchange Drive, Suite 15, Columbus, Ohio 43231.

Will be for an overnight shift. Details discussed during interview.

Essential Duties and Responsibilities:

Ensures all call center employees adhere to the established work schedules
Optimizes employee productivity by establishing work schedules that are based on the workflow of activity coming into the call center.
Listens with respect so that employees feel heard and appreciated. Communicates in a clear, concise and effective manner. Builds consensus and is open to diverse points of view. Facilitates a climate that promotes a healthy exchange of ideas and allows employees to feel good about the contribution they make to the business.
Monitors the employee productivity and meets with individual employees whose productivity is below the established standard.
Sets goals and works with employee towards attainment of those goals. Acts as a mentor and coach. Assess individual needs and establishes development plans. When appropriate, set corrective action plans that are attainable and are meant to improve that individual’s specific performance.
Ensures that team understands and executes all departmental and organizational policy and procedures.
Monitors a minimum of 2 calls per person per month; also reviews audits performed by trainers. Provides immediate feedback upon completion of these sessions providing both positive and constructive feedback.
Demonstrate exceptional teamwork since the overall effectiveness of the department is dependent on the collective efforts of the entire management team. Have a continuous improvement mindset constantly looking for and recommending better methods of completing our work.
Demonstrate outstanding customer service skills.
Responsible for handling difficult and complex questions regarding policies and procedures. When necessary you will handle incoming phone calls.
Schedule PTO & overtime request being mindful of the departmental requirements.
Complete all performance appraisals on time 100% of the time.

Monitor ACD screen to ensure all calls are answered in a timely fashion and make sure every one is in the appropriate status.
Monitor the un-dispatched by priority screen in DDF.
Ensure that screen 19 is being reviewed and STAT cases are being handled and (or) escalated appropriately.
Assist area managers with call recording tool requests and following up on all call center issues as needed by area supervisors/managers.
Check inbound fax for inbound orders i.e. jails, ultrasounds and facility fax orders and distribute to the appropriate person for prompt entry.

Qualifications Required
2 – 3 years of proven leadership ability within a call center environment. Ability to add, subtract, multiply, and divide in all units of measure. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Must have strong working knowledge of Microsoft business tools such as Excel, PowerPoint, Word as well as learn our internal data based program (DDF). In addition, the Call Center Supervisor must have an in depth knowledge of Teletrac. Both the DDF and Teletrac programs are unique to Mobilex and are an essential part of monitoring the performance of the call center staff.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

supervisor home jobs in columbus

Internal Operations Supervisor

Customer Success Manager

Medical Records and Health Information Manager

Financial Support Service Billing Supervisor

Manager - Engineering

Quality Improvement Supervisor - Franklin and Surrounding Counties

Learning Area Manager (Nights)

Community Manager

Styling Team Manager (Remote)

Chain Execution Manager | Ohio

Assistant Project Manager/Executive Assistant

Channel Manager - Remote

Group Sales Supervisor

Coding Auditing Supervisor - Remote

Client Intake Manager

Compliance Manager

District Sales and Operations Manager (DSOM) - Columbus, OH

Delivery Lead Associate Manager

Care Manager (RN)

Bilingual Sales Manager

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