IT Support Specialist I
Gifthealth Inc —Columbus, OH
- $54,000 - $64,000 a year
- Full-time
- Google Workspace
- HIPAA
- High school diploma or GED
Quick Apply
Commissioning Specialist
Plug Power Inc. —Columbus, OH
- $27.00 - $38.90 an hour
- Full-time
- Customer service
- Engineering
- 3 years
- Paid holidays
- Dental insurance
Quick Apply
Google Data Specialist
Accenture —Columbus, OH
- $59,100 - $196,000 a year
- Full-time
- Hybrid work
- SQL
- US work authorization
- Military encouraged
- Paid holidays
- Disability insurance
Operations Technology Specialist
Grote Company —Columbus, OH
- Hybrid work
- ERP systems
- Mid-level
- Office
- Profit sharing
- Health savings account
Quick Apply
Data Center Engineering Operations Technician , DCEO Engr 4, CMH94
Amazon Data Services, Inc. —Hilliard, OH
- $37 - $65 an hour
- Weekends as needed
- Military
- Mid-level
- 1 year
- AD&D insurance
- Health insurance
IT Services Specialist II, Service Desk
Quantum Health —Dublin, OH
- Computer science
- Computer Science
- Mid-level
Quick Apply
Formula Data Specialist I
Bath & Body Works —New Albany, OH
- $56,000 - $80,300 a year
- Full-time
- Hybrid work
- Mid-level
- Continuous improvement
- Mentoring
- Store discount
- Paid parental leave
5d
Engineering Operation Technician, DCC Communities
Amazon Data Services, Inc. —Columbus, OH
- $37 - $65 an hour
- Full-time
- Up to 50% travel
- Mid-level
- Ability to climb stairs
- AD&D insurance
- Health insurance
12d
Instructional Aid Specialist
The Ohio State University —Columbus, OH
- $22.93 - $29.95 an hour
- Weekends as needed
- Background check
- Engineering
- Pass drug screening
Data Center Engineering Operations Tech III, CMH55
Amazon Data Services, Inc. —Hilliard, OH
- $32 - $57 an hour
- Weekends as needed
- Senior level
- Associate's degree
- 2 years
- Employee assistance program
- 401(k) matching
Global Operations Data Analytics
Vertiv —Westerville, OH
- Computer Science
- 5 years
- SQL
Specialist, Quality Engineer
Nationwide —Columbus, OH
- 8 hour shift
- Hybrid work
- Computer science
- Computer Science
- Research
- Paid holidays
- Disability insurance
QA Calibration Specialist
Eliquent Life Sciences, Inc —Columbus, OH
- $90,000 - $110,000 a year
- Full-time
- 5 years
- Engineering
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Device Support Specialist (Columbus, OH)
Novocure —Columbus, OH
- $54,000 - $63,000 a year
- Full-time
- Hybrid work
- Mid-level
- Clinic
- Ability to lift 50 pounds
Security Specialist
Anduril Industries —Columbus, OH
- $98,000 - $129,000 a year
- Email
- Microsoft Outlook
- 5 years
- Senior level
Quick Apply
ServiceNow Technical Lead Consultant
Sigital —Columbus, OH
- Full-time
- Remote
- Computer Science
- Mid-level
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Industrial Engineer Senior Specialist
OnTrac —Columbus, OH
- $105,000 - $157,000 a year
- Remote
- Up to 50% travel
- 5 years
- System design
- Paid parental leave
- Paid holidays
Quick Apply
Quality Product Testing Specialist
Vertiv —Westerville, OH
- Customer service
- English
- Travel
11d
Logistics IT Specialist- Ashville, Ohio
Kuehne+Nagel —West Jefferson, OH
- Monday to Friday
- Mid-level
- 3 years
- Continuous improvement
- Health insurance
- 401(k)
Compliance Environmental Specialist
GAI Consultants Inc —Columbus, OH
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Paid parental leave
- Paid holidays
Quick Apply

I want to receive the latest job alert for support engineering data specialist 2 in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support engineering data specialist 2 jobs near columbus

IT Support Specialist I

Gifthealth Inc -
Columbus, OH

Quick Apply

Job Details

Full-time
$54,000 - $64,000 a year

Qualifications

Operating systems
HIPAA compliance
Phone communication
Moving
HIPAA
Equipment troubleshooting
Incident Escalation
High school diploma or GED
DHCP
Computer hardware
Desktop (troubleshooting support)
Healthcare privacy protection
Desktop applications
Computer networking
DNS
Productivity software
Escalation handling
Peripheral hardware support

Full Job Description

About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Summary

The IT Support Specialist I serves as the first point of contact for end-user technical support across Gifthealth’s user environment, including workstations, applications, access, connectivity, peripherals, and standard business systems. Reporting to the IT Support Site Lead, this role responds to support requests, resolves common technical issues, documents work accurately, and escalates more complex issues to IT Support Specialist II, the IT Support Site Lead, or other IT teams when appropriate. This position focuses on rapid issue resolution, effective ticket handling, clear communication, and delivering a consistent, high-quality support experience that helps maintain user productivity.

Key Responsibilities

Responds to incoming IT support requests through the ticketing system, chat, and in-person interactions; triages, categorizes, prioritizes, and routes requests appropriately.
Troubleshoots and resolves common issues involving workstations, applications, access, connectivity, user devices, peripherals, and standard business systems.
Assists with password resets, access issues, basic identity-related tasks, onboarding, offboarding, endpoint setup, hardware support, and workstation moves/adds/changes.
Resolves common support requests at first contact whenever possible and escalates more complex issues with clear documentation, troubleshooting history, and user impact.
Works toward established response-time, resolution, documentation, and first-contact resolution expectations aligned with IT Support service standards.
Documents all support interactions, troubleshooting steps, resolutions, and escalations in the IT service management system.
Contributes to knowledge base articles, standard procedures, and repeatable troubleshooting documentation.
Communicates clearly and professionally with technical and non-technical users, sets appropriate expectations, provides timely updates, and maintains a high level of customer service.

Qualifications

Education: High school diploma or equivalent. (Required)
Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience. (Preferred)
Experience:
0 - 2 years of experience in an IT support, help desk, or customer service role. (Required)
Experience working in a ticketing or IT service management system. (Preferred)
Exposure to identity, endpoint, or productivity platforms in a business environment. (Preferred)
Knowledge, Skills, & Abilities:
Basic understanding of desktop operating systems, common business applications, endpoint devices, peripherals, and standard business systems. (Required)
Basic understanding of networking concepts, including DNS, DHCP, and Wi-Fi connectivity. (Required)
Foundational troubleshooting skills with the ability to follow structured processes, manage multiple tasks, prioritize effectively, and escalate appropriately. (Required)
Strong verbal and written communication skills, attention to detail, professionalism under pressure, and a customer-service oriented mindset. (Required)
Ability to work independently while following team processes and escalation paths, and to collaborate effectively as part of a team. (Required)
Understanding of data privacy and security best practices, including appropriate handling of sensitive or regulated information, such as PHI/HIPAA environments. (Required)
Familiarity with tools such as Okta, Google Workspace, Slack, endpoint management systems, or IT service management platforms. (Preferred)

Work Environment

Location: On-site
Schedule: Standard Gifthealth business hours with participation in an on-call rotation as required; specific schedules may vary based on site and operational needs.

Regular onsite support for end users, devices, workstations, peripherals, and day-to-day technology operations. This role may also interact with IT Support, IT Operations, Engineering, Facilities, and business teams as needed to resolve user and site technology issues.

Key Essential Functions

Must be able to move throughout the facility to provide onsite technical support.
Must be able to lift and transport IT equipment up to approximately 50 lbs.
Must be able to work on a computer for extended periods.
Must be able to communicate effectively with users in person, over the phone, and via written communication.

Employment Classification

Status: Full-time
FLSA: Exempt

Equal Employment Opportunity (EEO) Statement

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.

We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Quick Apply

Refine Your Search

support engineering data specialist 2 jobs in columbus

IT Support Specialist I

Commissioning Specialist

Google Data Specialist

Operations Technology Specialist

Data Center Engineering Operations Technician , DCEO Engr 4, CMH94

IT Services Specialist II, Service Desk

Formula Data Specialist I

Engineering Operation Technician, DCC Communities

Instructional Aid Specialist

Data Center Engineering Operations Tech III, CMH55

Global Operations Data Analytics

Specialist, Quality Engineer

QA Calibration Specialist

Device Support Specialist (Columbus, OH)

Security Specialist

ServiceNow Technical Lead Consultant

Industrial Engineer Senior Specialist

Quality Product Testing Specialist

Logistics IT Specialist- Ashville, Ohio

Compliance Environmental Specialist

I want to receive the latest job alert for support engineering data specialist 2 in columbus

Related Searches

Explore jobs in more locations

About Us

Position Summary

Key Responsibilities

Qualifications

Key Essential Functions

Employment Classification

Equal Employment Opportunity (EEO) Statement

Disclaimer

Job Seeker Tools

Employer Tools

Browse

Stay Connected