Top 913 System services director Jobs in Columbus

Associate Director Shared Services
Equitas Health, Inc. —Columbus, OH
- $98,500 - $118,200 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Dental insurance
- Paid time off
Quick Apply
11d
Customer Service Assistant 2
State of Ohio - Unemployment Compensation Review Commission —Columbus, OH
- $23.65 - $27.56 an hour
- Online Application
- Background check
- Word processing
- Research
- Paid holidays
- Health insurance
4d
Sr. Director, Facilities Leader
Macy’s —Columbus, OH
- $149,500 - $249,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Heavy lifting
- Store discount
- Paid holidays
Project Manager - Restaurant Services
The Wendy's Company —Dublin, OH
- $105,000 - $184,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Parental leave
- Employee assistance program
Assistant Director
Oakmont Education —Columbus, OH
- $50,000 - $65,000 a year
- Full-time
- School experience
- Mid-level
- Master's degree
Quick Apply
Executive Protection Agent
Event Risk Inc —Columbus, OH
- $50 an hour
- 12 hour shift
- CPR Certification
- Military
- Mid-level
Quick Apply
Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
- $50,000 - $60,000 a year
- Full-time
- Background check
- Inventory management
- Ability to walk for extended periods
- Health savings account
- Health insurance
Quick Apply
Utilization Management Specialist
ST VINCENT FAMILY SERVICES —Columbus, OH
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid time off
- 401(k) matching
Quick Apply
Client Services Director
Lawrence Law Office —Columbus, OH
- $20 - $22 an hour
- Full-time
- Mid-level
- Administrative experience
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Program Director B&F Healthcare Services LLC
B & F Healthcare Services —Columbus, OH
- Full-time
- Hybrid work
- Experience working with individuals with developmental disabilities
- 5 years
- Residential
- Work from home
- Opportunities for advancement
Quick Apply
Customer Experience Specialist - Emergency Departments
OhioHealth —Columbus, OH
- Full-time
- Microsoft Word
- Nursing
- Microsoft Excel
Property Management Assistant
Columbus Property Collective —Columbus, OH
- $18 - $22 an hour
- Part-time
- Hybrid work
- Background check
- No experience needed
- Residential
- Flexible schedule
Quick Apply
6d
Site Director Fulfillment Center
Walgreens —Canal Winchester, OH
- $122,400 - $208,200 a year
- High school diploma or GED
- Bachelor's degree
- Travel
NextGen System Analyst
Integrated Services for Behavioral Health —Columbus, OH
- $54,000.00 - $77,720.36 a year
- Full-time
- Hybrid work
- Computer science
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Virtual School Director
Career Prep High Schools —Columbus, OH
- Full-time
- School experience
- Senior level
Quick Apply
Director - School Site
Boys & Girls Clubs Of Central Ohio —Columbus, OH
- $47,000 - $64,000 a year
- School experience
- CPR Certification
- High school
Quick Apply
Manager, Chief Engineer, NA
Vantage Data Centers Management Company LLC —Columbus, OH
- Weekends as needed
- Background check
- Pass drug screening
- Ability to climb stairs
- AD&D insurance
- Disability insurance
Quick Apply
Board Certified Behavior Analyst- Full Time, First Shift-In Clinic
Success On The Spectrum —Whitehall, OH
- $85,000 - $100,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- HIPAA
- Mid-level
- Continuing education credits
- Paid holidays
Quick Apply
Behavior Specialist
Empower Behavioral Health & Intervention —Columbus, OH
- From $20 an hour
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
8d
Behavior Specialist
Empower Behavioral Health & Intervention —Columbus, OH
- From $20 an hour
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
8d

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Associate Director Shared Services

Equitas Health, Inc. -
Columbus, OH

Quick Apply

Job Details

$98,500 - $118,200 a year
11 days ago

Benefits

Dental insurance
Paid time off
Vision insurance
Loan forgiveness

Qualifications

Driver's License
Cultural competency

Full Job Description

ORGANIZATION INFORMATION:

Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation’s largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.

SALARY: $98,500-$118,200

BENEFITS:

PTO
Vision
Dental
Health
401k
Sick time

Public Service Loan Forgiveness (PSLF)

POSITION SUMMARY:
The Associate Director of Shared Services provides organization-wide operational oversight for centralized healthcare support functions, including Call Center Operations, Referrals, Prior Authorizations, Pre-Registration, and other ancillary shared services. This role is responsible for developing and executing strategies that improve patient access, optimize workflows, enhance operational efficiency, and support exceptional patient experiences across Equitas Health.

The Associate Director serves as a leader for access-related operations, including template management, access analytics, regulatory compliance, quality improvement initiatives, and process standardization. This position collaborates closely with clinical, operational, and shared services director to align provider capacity with patient demand, improve patient throughput, reduce delays in care, and ensure effective service delivery across health centers and ancillary departments.

The Associate Director is accountable for achieving key performance metrics, supporting organizational growth initiatives, maintaining compliance with applicable regulatory requirements, and leading teams in the delivery of high-quality, patient-centered services.

ESSENTIAL JOB FUNCTIONS:

Providing leadership, supervision, coaching, and performance management for Shared Services staff and leaders.
Building collaborative relationships with internal and external stakeholders.
Utilizing computer applications and automated systems, including Epic (EMR), Microsoft Office applications, reporting platforms, and analytics tools.
Traveling between organizational locations as needed and maintaining reliable transportation.
Driving process improvement initiatives and organizational standardization efforts.
Monitoring operational, quality, access, and compliance metrics and implementing corrective actions as needed.
Supporting organizational growth, provider onboarding, and service expansion initiatives.
Analyzing operational data and translating findings into actionable recommendations for leadership.

MAJOR AREAS OF RESPONSIBILITIES:

Provide leadership, coaching, and performance oversight across all access functions
Lead the development and execution of system-wide access strategies
Align call center, referral, authorization, and pre-registration functions under a unified access model
Identify opportunities to improve patient throughput, reduce delays, and enhance patient experience
Partner with clinical leadership to align provider capacity with patient demand
Ensure templates are optimized for access, utilization, and operational efficiency
Oversee all access-related datasets and reporting
Define and monitor key metrics such as: Days to third next available appointment, Template utilization and fill rates, Access lag and capacity gaps
Translate data into actionable insights for leadership and operational teams
Drive standardization across all access-related workflows
Partner with IT and shared services teams to improve systems and reporting tools
Implement best practices across scheduling, intake, and access management
Serve as the bridge between operations, clinical leadership, and workgroups/subcommittees
Support growth initiatives, provider onboarding, and service expansion
Act as the senior escalation point for access-related challenges
Identify opportunities to improve patient throughput, reduce wait times and delays, and enhance the overall patient experience.
Other duties as assigned

EDUCATION/LICENSURE:

Bachelor’s degree or equivalent experience required
5-8 + years in patient access, scheduling or healthcare operations
Experience managing provider templates and access analytics
Demonstrated leadership in process improvement and operational strategy

Knowledge, Skills, Abilities and other Qualifications:

Strategic thinking and execution
Advanced analytics and data interpretation
Healthcare access optimization expertise
Stakeholder influence and leadership
Process design and governance
Experience with EPIC or other Electronic Health Record
Proficiency with Microsoft Office (Access, Excel, Word and Outlook).
Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence and interest in working with persons of the transgender community or non-gender conforming community.
Regular and predictable attendance is required.
Must have reliable transportation and valid driver’s license.

OTHER INFORMATION:

Background and reference checks will be conducted. In accordance with Equitas Health’s Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

system services director jobs in columbus

Associate Director Shared Services

Customer Service Assistant 2

Sr. Director, Facilities Leader

Project Manager - Restaurant Services

Assistant Director

Executive Protection Agent

Assistant Hotel Front Office Manager- Hilton at Easton

Utilization Management Specialist

Client Services Director

Program Director B&F Healthcare Services LLC

Customer Experience Specialist - Emergency Departments

Property Management Assistant

Site Director Fulfillment Center

NextGen System Analyst

Virtual School Director

Director - School Site

Manager, Chief Engineer, NA

Board Certified Behavior Analyst- Full Time, First Shift-In Clinic

Behavior Specialist

Behavior Specialist

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