Top 15 tech support analyst Jobs in columbus

IT Help Desk Analyst
3C Industries, Inc. —Columbus, OH
- $30 - $32 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
6d
IT Support Analyst
City Barbeque, LLC —Dublin, OH
- $26 - $30 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
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IT SUPPORT ANALYST
Hollywood Casino at Columbus —Columbus, OH
- $50,000 a year
- Full-time
- Basic math
- Mid-level
- 3 years
- Health insurance
- Paid time off
Technical Analyst- Commercial
WOW! —Columbus, OH
- $26.50 an hour
- Full-time
- Word processing
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Help Desk Analyst
Software Technology Inc —Columbus, OH
- 8 hour shift
- English
- Mid-level
- Organizational skills
Quick Apply
Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- Mid-level
- Associate's degree
- 2 years
Quick Apply
Help Desk Analyst - Columbus, OH
Software Technology Inc —Columbus, OH
- Contract
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Service Desk Analyst
Star Seven Six —Columbus, OH
- On call
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Project Analyst, Oracle AMS Talent Module
Deloitte —Columbus, OH
- $53,300 - $105,000 a year
- Full-time
- Oracle
- Mid-level
- Bachelor's degree
4d
Sr. Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- System design
- Mid-level
- SQL
Quick Apply

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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
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IT Help Desk Analyst
3C Industries, Inc. —Columbus, OH
IT Help Desk Support:* Provide day-to-day technical support for office and field employees by troubleshooting hardware, software, Microsoft 365, and…
$30 - $32 an hour
Quick Apply
6d

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IT Help Desk Analyst
3C Industries, Inc. —Columbus, OH
IT Help Desk Support:* Provide day-to-day technical support for office and field employees by troubleshooting hardware, software, Microsoft 365, and…
$30 - $32 an hour
Quick Apply
6d
Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply

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IT Help Desk Analyst

3C Industries, Inc.
Columbus, OH

Quick Apply

Job Details

Full-time
$30 - $32 an hour
6 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Cell phone reimbursement
Vision insurance
401(k) matching
Professional development assistance
Referral program
Retirement plan

Qualifications

Endpoint Security
Cloud identity and access management (IAM)
Network troubleshooting
Mobile device support
Teamwork
Microsoft Excel
Authorization controls implementation
Microsoft Outlook
IT user and group management
Equipment troubleshooting
Application deployment
Bachelor's degree
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Computer management
Azure AD
Customer support ticket management
Data access controls implementation
Microsoft Teams
UEM
System deployment
Access control management
Desktop administration
Intune
IT department experience
Ticketing system technical support
Help desk

Full Job Description

The IT Help Desk Analyst is the go-to problem solver who keeps our teams connected, productive, and moving forward every day. Whether it’s troubleshooting devices, supporting Microsoft 365, setting up new hardware, or helping field and office employees stay up and running, this role is at the center of our day-to-day technology experience.

We’re looking for someone who enjoys solving puzzles, helping people, and working in a fast-paced environment where no two days are the same. If you’re tech-savvy, customer-focused, and excited to work with modern cloud and mobile technologies, this is a great opportunity to grow your career while making a real impact across the company.

This role works out of our Columbus, OH headquarters and requires 1x per week travel to our Urbana, OH office.

Key Responsibilities

IT Help Desk Support: Provide day-to-day technical support for office and field employees by troubleshooting hardware, software, Microsoft 365, and connectivity issues while delivering timely customer service.

Microsoft 365 & Cloud Support: Support Microsoft 365 applications and cloud-based environments including Microsoft Intune and Entra ID to maintain secure, reliable, and efficient user access and collaboration.

Device & Asset Management: Configure, deploy, troubleshoot, and track desktops, laptops, iPads, mobile devices, and peripheral equipment while maintaining accurate asset inventory records.

Ticket Management & Technical Troubleshooting: Manage and resolve support requests through the ticketing system while maintaining documentation, prioritization, and SLA-driven support practices.

Mobile Device & Endpoint Administration: Support iPad provisioning, MDM enrollment, application deployment, device security configurations, and endpoint compliance standards.

User Account Administration: Assist with onboarding, offboarding, password resets, access provisioning, and role-based account management following established IT procedures and security standards.

Technology Operations & Support Coverage: Contribute to the reliability and continuous improvement of company technology systems while participating in a rotating on-call support schedule as needed.

Qualifications

Required:

3+ years of IT support or Help Desk experience
Proficiency with Microsoft Intune and Entra ID
Strong working knowledge of Microsoft 365 including Outlook, Word, Excel, and Teams
Experience troubleshooting hardware, software, and connectivity issues
Familiarity with Freshworks or similar ticket management systems
Understanding of ticket lifecycle management and SLA-driven support practices
Hands-on experience with iPad provisioning, MDM enrollment, and application deployment
Knowledge of user account management, access provisioning, and role-based permissions
Ability to prioritize tasks and provide excellent customer service in a fast-paced environment
Willingness to participate in a rotating on-call support schedule

Preferred:

Bachelor’s degree in Information Technology or related field
CompTIA A+ certification
Microsoft 365 certifications
Experience supporting cloud-based technology environments
Strong communication and problem-solving skills

Why 3C Industries?

At 3C Industries, we’re committed to building with purpose, that includes investing in our team. You'll join a culture rooted in teamwork, integrity, and innovation. We offer opportunities for professional growth, competitive compensation, and a workplace that values every voice.

Benefits: We offer a comprehensive benefits package designed to support your well-being and long-term success, including:

Health, dental, and vision insurance
401k with match
Bonus earning potential
Paid time off (PTO) and Holidays
Cell phone and gym allowances
Employee referral program
Continuing education/professional development funds

Please Note: All roles at 3C Industries require the successful completion of a background check and drug screening as a condition of employment.

3C Industries is an Equal Opportunity Employer.
We welcome and encourage applicants from all backgrounds, including minorities, women, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.

Where applicable, outreach efforts will include engagement with veteran and disability organizations.

Pay: $30.00 - $32.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance

Experience:

Help desk: 3 years (Required)
IT: 3 years (Required)

Willingness to travel:

25% (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

tech support analyst jobs in columbus

IT Help Desk Analyst

IT Support Analyst

IT SUPPORT ANALYST

Technical Analyst- Commercial

Help Desk Analyst

Analyst, Enterprise Service Desk

Help Desk Analyst - Columbus, OH

Service Desk Analyst

Project Analyst, Oracle AMS Talent Module

Sr. Analyst, Enterprise Service Desk

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