Top 15 Tech support helpdesk Jobs in Columbus

IT Helpdesk Support
American Freight Management Company —Dublin, OH
- $17 - $25 an hour
- Computer Science
- Mid-level
- Analysis skills
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IT Service Support Analyst
The Ohio State University —Columbus, OH
- $26.78 - $34.95 an hour
- Weekends as needed
- Background check
- Classroom
- Computer science
12h
IT Helpdesk Technician
American business solutions inc —Columbus, OH
- $17 - $18 an hour
- Contract
- Microsoft Office
- In-person
- Communication skills
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Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
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Help Desk Support Specialist
Franklin International —Columbus, OH
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
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IT Help Desk Technician II
Western Partitions, Inc. —Columbus, OH
- $60,000 - $72,000 a year
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
10d
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
8h
TP- Desktop Support Analyst
TP Mechanical Contractors LLC —Columbus, OH
- Microsoft Outlook
- 5 years
- Mid-level
Quick Apply
12h
System Support Specialist I
ODW Logistics Inc —Lockbourne, OH
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
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Help Desk Support Technician Tier 2
Kimball Midwest —Columbus, OH
- Monday to Friday
- Mid-level
- Office
- Windows
- Paid parental leave
- Health savings account
Quick Apply
Team Lead - IT Helpdesk - Germain Automotive Partnership
Germain Automotive —Columbus, OH
- From $65,000 a year
- 8 hour shift
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Travel reimbursement
- Paid holidays
Quick Apply
POS Support Agent
Express Wash Concepts LLC —Etna, OH
- Weekends as needed
- Hospitality
- Experience equivalent to degree accepted
- 1 year
- Health savings account
- Disability insurance
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Field Technician
Vinson —Hilliard, OH
- $0.67 per mile
- Overtime
- Classroom
- Computer science
- Clean driving record
- Mileage reimbursement
- Paid holidays
Quick Apply
13d
Operations Technology Specialist
Grote Company —Columbus, OH
- Hybrid work
- ERP systems
- Mid-level
- Office
- Profit sharing
- Health savings account
Quick Apply

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IT Service Support Analyst
The Ohio State University —Columbus, OH
Reporting to the Associate Director of Support Services, the IT Service Support Analyst is responsible for installation and configuration of desktop operating…
$26.78 - $34.95 an hour
12h
Service Desk Support Analyst
INFO ORIGIN INC —Columbus, OH
Relocation and out-of-state candidates will not be considered. Candidates must demonstrate strong technical competency, communication skills, and the ability to…
$28 - $30 an hour
Quick Apply
13h

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IT Helpdesk Support
American Freight Management Company —Dublin, OH
Bachelor’s degree in computer science, Information Technology, or a related field is preferred, but not required. Strong problem-solving and analytical skills.
$17 - $25 an hour
Quick Apply
IT Service Support Analyst
The Ohio State University —Columbus, OH
Reporting to the Associate Director of Support Services, the IT Service Support Analyst is responsible for installation and configuration of desktop operating…
$26.78 - $34.95 an hour
12h

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IT Helpdesk Support

American Freight Management Company -
Dublin, OH

Quick Apply

Job Details

$17 - $25 an hour

Qualifications

Operating systems
IT service management
Computer hardware
Desktop (troubleshooting support)
Remote access software
Computer networking
Desktop administration
Ticketing system technical support

Full Job Description

Job Title: IT Helpdesk Support

Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be responsible for responding to inquiries, troubleshooting problems, and providing solutions for a wide range of IT-related issues. The role requires excellent communication skills, strong technical knowledge, and a customer-oriented mindset.

Responsibilities:

Provide technical support to clients via phone, email, or in-person.
Identify, troubleshoot, and resolve IT-related issues.
Document and track all support requests and resolutions in the ticketing system.
Perform remote or on-site installations, upgrades, and repairs of hardware and software.
Assist with user account management, password resets, and access permissions.
Collaborate with other IT team members to resolve complex issues.
Provide training and guidance to end-users on using technology and software.
Stay up to date with the latest technology trends, software updates, and security protocols.
Follow IT service management (ITSM) best practices, including incident management, problem management, and change management.

Requirements:

Proven experience as an IT Helpdesk Support or similar role
Excellent communication and customer service skills
Strong technical knowledge of computer hardware, software, operating systems, and networking
Experience with ticketing systems, remote desktop tools, and diagnostic utilities
Familiarity with ITSM best practices, such as ITIL
Ability to work independently and as part of a team.
Strong problem-solving and analytical skills
Ability to multitask and prioritize tasks in a fast-paced environment.
Bachelor’s degree in computer science, Information Technology, or a related field is preferred, but not required.

Compensation:

As required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and cultural fit. The range of starting pay for this role is $17-25 per hour.

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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tech support helpdesk jobs in columbus

IT Helpdesk Support

IT Service Support Analyst

IT Helpdesk Technician

Tier 1 Technical Support Specialist

Help Desk Support Specialist

IT Help Desk Technician II

TP- Desktop Support Analyst

TP- Desktop Support Analyst

System Support Specialist I

Help Desk Support Technician Tier 2

Team Lead - IT Helpdesk - Germain Automotive Partnership

POS Support Agent

Field Technician

Operations Technology Specialist

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