Top 50 Technician (typing) Jobs in Columbus

Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
- Contract
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Pharmacy Tech Entry Level
Meijer —Canal Winchester, OH
- Part-time
- Basic math
- High school diploma or GED
- Organizational skills
- Store discount
- Paid parental leave
4d
Assisted Living Data Entry Technician
CITYWIDE RX LLC —Columbus, OH
- $16 - $22 an hour
- Weekends as needed
- Computer literacy
- Ability to sit for extended periods
- Data entry
- Paid training
- Paid holidays
Quick Apply
10d
Pharmacy Technician - Order Entry
Tarrytown Expocare LLC —Carroll, OH
- Overtime
- Mid-level
- Typing
- 1 year
- Paid holidays
- Health insurance
Quick Apply
11d
Pharmacy Technician
CVS Health —Canal Winchester, OH
- $17 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- Patient care
- Dental insurance
- Vision insurance
9d
Optometric Technician
Clarkson Eyecare —Gahanna, OH
- Weekends as needed
- Background check
- Microsoft Outlook
- Medical office experience
- Paid parental leave
- Paid holidays
Quick Apply
1d
Multi-Skill Technician
Orthopedic One —Gahanna, OH
- Full-time
- CPR Certification
- BLS Certification
- High school diploma or GED
Data Entry Pharmacy Technician
CITYWIDE RX LLC —Columbus, OH
- Full-time
- Computer literacy
- Typing
- Entry level
Quick Apply
Pharmacy Technician
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 - $23 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Analysis skills
Quick Apply
Student Relations Technician
FLEX HIGH OHIO —Columbus, OH
- $16.40 an hour
- Full-time
- Microsoft Outlook
- High school
- Computer literacy
- Opportunities for advancement
Mechatronics & Robotics Technician
C&W Services —Groveport, OH
- $26.28 - $30.92 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Ability to climb stairs
- Health savings account
- Disability insurance
Quick Apply
12d
Career Technician
Goodwill Columbus —Columbus, OH
- $19 - $24 an hour
- Full-time
- Classroom
- CPR Certification
- Microsoft Excel
Quick Apply
Resource Conservationist 1 Field Technician
Delaware County, OH —Delaware, OH
- $20.70 - $30.01 an hour
- Full-time
- AutoCAD
- Clean driving record
- Microsoft Excel
- Dental insurance
- Flexible spending account
2d
Mechatronics & Robotics Technician
Cushman & Wakefield —West Jefferson, OH
- $26.28 - $30.92 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Ability to climb stairs
- Health savings account
- Disability insurance
Quick Apply
THCE Biomedical Equipment Technician II
Trinity Health —Grove City, OH
- Full-time
- Anatomy knowledge
- Hospital
- Mid-level
Veterinary Care Technician 2 (RVT)
The Ohio State University —Columbus, OH
- $23.99 - $29.95 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
Optical Technician / Optician
Clarkson Eyecare —Worthington, OH
- Background check
- Microsoft Outlook
- Medical office experience
- Paid parental leave
- Paid holidays
Quick Apply
In-Home Major Appliance Diagnostics Technician (EPA Certified)
Sears Appliance Repair —Columbus, OH
- $18 - $30 an hour
- Overtime
- Customer service
- Pass drug screening
- English
- Health insurance
- Dental insurance
Quick Apply
10d
Automotive Technician - PT
Avis Budget Rental Locations —Columbus, OH
- $26 an hour
- Part-time
- 18 years or older
- Clean driving record
- Ability to walk for extended periods
- Dental insurance
- 401(k)
Quick Apply
3d
Lube and Tire Technician - FT
Avis Budget Rental Locations —Columbus, OH
- $18 an hour
- Urgently hiring
- 18 years or older
- Clean driving record
- Ability to walk for extended periods
- Free parking
- Dental insurance
Quick Apply
1d

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Customer Service and Tech Support - Customer Support for Learning and Development

Lifted, an Upwork Company™
Columbus, OH

Quick Apply

Job Details

Contract

Benefits

Work from home

Qualifications

Phone communication
Computer literacy
High school diploma or GED
Mobile devices

Full Job Description

Company Description

The Customer Care & Technical Support Representative, Level 1, plays a crucial role in our remote call/contact center environment. This position is dedicated to delivering exceptional customer service and resolving technical issues through various support channels, including inbound phone calls, chat, email, and SMS. Representatives are expected to assist customers wherever volume demands.

Job Description

Key Responsibilities include:

Technical Issue Resolution: Provide expert troubleshooting for K12-provided equipment (desktops, laptops, monitors, printers), addressing start-up/log-in issues, hardware damage, and software viruses.
Customer Service Excellence: Deliver outstanding customer service across all support channels, ensuring a positive experience for parents and students.
Application Support: Offer comprehensive support for the K12 suite of learning systems and business applications.
Escalation Management: Promptly escalate unresolved issues to the appropriate Tiered support team.
Order and Replacement Management: Handle the ordering and replacement of materials and computer equipment efficiently.
This role is ideal for individuals who thrive in a dynamic call center environment and are passionate about providing top-notch technical support and customer service.

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Respond to technical issues related to K12 proprietary systems, hardware, software, and networking both in written form and orally via telephone.
Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify defective products/systems/hardware and follow guidelines in issuing service or replacements.
Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions.
Answer questions about installation, operation, configuration, and usage of assigned equipment; document and assign customer problems for resolution using support ticketing and CRM software.
Remain knowledgeable of K12’s proprietary systems, various hardware product lines, and current industry products and technologies.
Escalate more complex issues with proprietary systems to the next tiered support team with urgency and/or escalate more complex hardware equipment issues to the manufacturer.

Qualifications

REQUIRED QUALIFICATIONS:

High School Diploma / GED and relevant work experience
Minimum of 1 year of experience in a similar call center role
All work must be performed within the United States. Candidates must reside in and be authorized to work from the U.S. for the duration of employment.

System Requirements:

Our work from home members are required to have and maintain high-speed internet connection. At a minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. Satellite, DSL, data plans, wireless or dial-up services are not compatible.
Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider.
Ethernet connection is preferred.

Physical and Technical Requirements:

This role requires remaining at a designated workstation for the duration of scheduled shifts (excluding provided breaks and/or meal periods, as applicable), with continuous computer use, typing, reading, listening, and speaking.
Daily access to a smart device (e.g., phone, tablet) capable of downloading and using apps.
Professional home office setup free from distractions during operational hours.
Ability to attend virtual training sessions via webcam.

Education and Knowledge:

Thorough knowledge of home-based connectivity support.

Communication Skills:

Strong verbal and written communication skills.
Excellent listening skills with the ability to communicate effectively across multiple channels, including phone, voicemail, email, and chat.
Proficiency in telephone and email etiquette.

Technical Proficiency:

Expertise in PC and Internet applications.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.).
Proficiency in web-based applications; Salesforce experience is a plus.
Knowledge of Microsoft Windows operating systems.

Customer Service and Problem-Solving:

Consultative approach to customer service.
Strong problem-solving and analytical skills with a solutions-oriented mindset.

Professional and Personal Qualities:

Ability to work in a high-volume environment while maintaining quality.
Ability to work independently and collaboratively within a team-oriented environment.
Resilient, detail-oriented, and accountable for high-quality work.
Ability to prioritize competing tasks and deliver results effectively.
Ability to take ownership of work and execute projects.
Open to feedback and demonstrates adaptability and continuous improvement.

Additional Requirements:

Ability to clear required background check.

DESIRED QUALIFICATIONS:

Previous experience with Education field
Salesforce Experience
Previous Customer Service or Tech Support experience with proven record of achievement

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other reasonable job-related instructions, and perform any other work-related duties, as assigned by their supervisor.

Quick Apply

Refine Your Search

technician (typing) jobs in columbus

Customer Service and Tech Support - Customer Support for Learning and Development

Pharmacy Tech Entry Level

Assisted Living Data Entry Technician

Pharmacy Technician - Order Entry

Pharmacy Technician

Optometric Technician

Multi-Skill Technician

Data Entry Pharmacy Technician

Pharmacy Technician

Student Relations Technician

Mechatronics & Robotics Technician

Career Technician

Resource Conservationist 1 Field Technician

Mechatronics & Robotics Technician

THCE Biomedical Equipment Technician II

Veterinary Care Technician 2 (RVT)

Optical Technician / Optician

In-Home Major Appliance Diagnostics Technician (EPA Certified)

Automotive Technician - PT

Lube and Tire Technician - FT

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