Top 242 Technician / customer service representative Jobs in Columbus

Call Center Representative 1 - Remote
Ryder System —Columbus, OH
- $18 an hour
- Holidays
- Remote
- 3 years
- High school diploma or GED
- No travel
- Disability insurance
- Health insurance
Call Center Representative
Eco Plumbers, Electricians, and HVAC Technicians —Hilliard, OH
- $22 - $23 an hour
- Full-time
- Background check
- Pass drug screening
- 1 year
Quick Apply
LEAD CUSTOMER SERVICE REPRESENTATIVE
US Defense Finance and Accounting Service —Whitehall, OH
- $52,654 - $68,452 a year
- Part-time
- Background check
- Pass drug screening
- Research
8d
Service Technician
United Site Services —Columbus, OH
- $17.64 - $23.81 an hour
- Full-time
- Mid-level
- CDL
- 2 years
- Health savings account
- AD&D insurance
Service Technician (Construction Lasers)
Precision Laser & Instrument, Inc. —Columbus, OH
- $18 - $23 an hour
- Full-time
- Ability to walk for extended periods
- Word processing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Class A CDL Line Haul Mileage Driver
Old Dominion Freight Line —Columbus, OH
- $32.15 - $37.68 an hour
- Full-time
- Background check
- Dedicated
- Hazmat Endorsement
- Wellness program
- Disability insurance
Quick Apply
Site Supervisor - Fiber Splicing & Testing
Professional Teleconcepts, LLC (IL) —Columbus, OH
- $105,000 - $115,000 a year
- Windows
- Analysis skills
- Travel
- Employee stock purchase plan
- Paid holidays
Quick Apply
Access Sales Representative
National Seating & Mobility, Inc. —Columbus, OH
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Tuition reimbursement
Quick Apply
Automotive Technician
DriveTime Car Sales, LLC —Columbus, OH
- Full-time
- 18 years or older
- Clean driving record
- Computer literacy
- Wellness program
- Disability insurance
Quick Apply
Accessibility Technician
National Seating & Mobility, Inc. —Columbus, OH
- Full-time
- Background check
- Mid-level
- Residential
- Dental insurance
- Paid time off
Quick Apply
Product Development Engineer - Onsite
RTP Company —Gahanna, OH
- Full-time
- Microsoft Outlook
- Engineering
- English
Field Sales Representative - Water Restoration
Roto-Rooter Services Company —Columbus, OH
- $60,000 - $90,000 a year
- Weekends as needed
- Background check
- English
- Mid-level
- Profit sharing
- Paid training
Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
- $19 - $21 an hour
- Full-time
- Hybrid work
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Veterinary Assistant at Cats Only Veterinary Clinic
Cats Only Veterinary Clinic —Columbus, OH
- $16 - $18 an hour
- Full-time
- Mid-level
- In-person
- 1 year
- Health savings account
- Relocation assistance
Quick Apply
Field Service Technician- Amazon OOH9- West Jefferson, OH
Plug Power Inc. —West Jefferson, OH
- $24.50 - $28.50 an hour
- Full-time
- Clean driving record
- Microsoft Outlook
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
7d
Technician
National Seating & Mobility, Inc. —Columbus, OH
- $20 an hour
- 8 hour shift
- Customer service
- High school diploma or GED
- Assembly
- Paid holidays
- Health insurance
Quick Apply
7d
Maintenance Team Supervisor
Beacon Communities LLC —Columbus, OH
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
3h
Bakery Specialist
Reiser —Ohio
- $85,000 - $100,000 a year
- Full-time
- Spanish
- Computer literacy
- Mid-level
Quick Apply
Patient Care Technician - PCT
Fresenius Medical Care —Columbus, OH
- Full-time
- Inventory control
- Heavy lifting
- Laboratory experience
- Paid training
- Health insurance
Production Operator
National Beverage Corp —Columbus, OH
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Pass drug screening
Quick Apply
8d

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Call Center Representative 1 - Remote

Ryder System -
Columbus, OH

Apply Now

Job Details

$18 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Employee relationship building
High school diploma or GED

Full Job Description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description :

Summary

The Call Center Representative I will receive inbound phone calls at our call center from Ryder Platinum National Accounts, Ryder Shops, and On Demand Customers and will be responsible to help schedule service for truck and trailer breakdowns, plus scheduling preventive maintenance (PM) service, as well as assist with service related questions. The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

Schedule: Must be open to working a shift with a start time between the hours of 7:00am - 8:00pm. An 8:00pm shift start is considered 2nd shift

Salary: $18.00/hr, - shift differential of $1.00 is given if placed on 2nd shift

Remote Position - Remote Training - Start date: September 14, 2026

Prefer those with prior call center experience

Essential Functions

CUSTOMER SERVICE:Assist customers who are experiencing a vehicle breakdownExecute customer communication protocol pertaining to vehicle breakdowns and PM scheduling and follow-up, and vehicle status updatesImprove the quality and consistency of customer communications and ensure customer's expectations are metDrive improvement of Customer Satisfaction Index (CSI) scores
WORK FLOW MANAGEMENT:Enhance service productivity by identifying available resources through effectively following shift scheduling including scheduled breaks and lunch timesCoordinate with on-call technicians, rental counter team, and the customer’s drivers and dispatch teams to identify repair requirements and available substitute unitsCoordinate outside repair with vendors and customers
ADMINISTRATIVE:Effectively handle all incoming calls and follow up callsProcess customer service requests on a variety of topics for our customers. Assist with questions related to billing, warranty, compliance paperwork, and etc…All calls are monitored for Quality Assurance purposes and Call Center Customer Service Representatives will be required to participate in QA reviews

Additional Responsibilities

Performs other duties as assigned
Contribute to making the call center a great place to work
Display a courteous and positive attitude daily
The call center is a 24/7 operation, must have the ability to work 2nd/3rd shift, weekend and holidays

Skills and Abilities

Strong customer service skills with displayed enthusiasm, great voice tone, and empathy with drivers who are experiencing a breakdown
Strong verbal and written communication skills
Capable of multi-tasking, highly organized, with excellent time management skills
Flexibility to operate and self-driven to excel in a fast-paced environment
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors, managers, directors, etc.)
Ability to work independently and as a member of a team
Detail oriented with excellent follow-up practices
Apply effective phone skills
Ability to work in a fast paced environment with occasional process changes.Embrace change and growth as the call center is growing at a rapid pace.

Qualifications

H.S. diploma/GED required
Three (3) years or more in Customer Service with issues resolution required

Travel: None

DOT Regulated: No

\#LI-post #INDexempt #FB

\#LI-JJ

Job Category: Customer Service

Our Culture & Commitment :

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Hourly

Minimum Pay Range:

$18.00

Maximum Pay Range:

$18.00

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note :

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees :

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

\#wd

Apply Now

Refine Your Search

technician / customer service representative jobs in columbus

Call Center Representative 1 - Remote

Call Center Representative

LEAD CUSTOMER SERVICE REPRESENTATIVE

Service Technician

Service Technician (Construction Lasers)

Class A CDL Line Haul Mileage Driver

Site Supervisor - Fiber Splicing & Testing

Access Sales Representative

Automotive Technician

Accessibility Technician

Product Development Engineer - Onsite

Field Sales Representative - Water Restoration

Bilingual Patient Care Representative (Job#3334)

Veterinary Assistant at Cats Only Veterinary Clinic

Field Service Technician- Amazon OOH9- West Jefferson, OH

Technician

Maintenance Team Supervisor

Bakery Specialist

Patient Care Technician - PCT

Production Operator

I want to receive the latest job alert for technician / customer service representative in columbus

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