Top 7 Technology support tech iii it customer service Jobs in Columbus

Cloud Storage Engineer
AGE Solutions —Columbus, OH
- From $100,000 a year
- Full-time
- System design
- Office
- Continuous improvement
- Paid training
- Paid parental leave
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Team Lead Firewall Administrator
AGE Solutions —Columbus, OH
- From $90,000 a year
- Full-time
- 5 years
- Ability to lift 50 pounds
- In-person
- Paid training
- Paid parental leave
Quick Apply
Firewall Administrator
AGE Solutions —Columbus, OH
- Full-time
- 5 years
- System design
- Ability to lift 50 pounds
- Paid training
- Paid parental leave
Quick Apply
Principal Network/ Systems Engineer
Koniag Government Services —Columbus, OH
- Full-time
- Azure
- Computer Science
- Windows
- Paid holidays
- Health insurance
Senior Account Executive (RapidScale)
Cox Communications —Columbus, OH
- $107,600 - $179,400 a year
- Full-time
- Azure
- Up to 50% travel
- 3 years
- Paid jury duty
- Paid holidays
11d
Infrastructure Technician III
Black Box —New Albany, OH
- Full-time
- Clean driving record
- Construction site
- Customer service
Quick Apply

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Cloud Storage Engineer
AGE Solutions —Columbus, OH
3 years of professional experience in the engineering field, including evaluating, constructing, and integrating enterprise-level storage and backup software…
From $100,000 a year
Quick Apply
Team Lead Firewall Administrator
AGE Solutions —Columbus, OH
Coordinate with Tier III support teams and government customers throughout design, planning, implementation, and sustainment phases.
From $90,000 a year
Quick Apply

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Cloud Storage Engineer

AGE Solutions -
Columbus, OH

Quick Apply

Job Details

Full-time
From $100,000 a year

Benefits

Paid training
Paid parental leave
Health savings account
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Enterprise software
Server backup and recovery
DoD experience
IAT Level III
DoD 8570
Data backup
SAN
System development
IAT
IAT Level II

Full Job Description

About Us

AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.

The Cloud Storage Engineer provisions, configures, and maintains secure, scalable cloud and on-premises storage environments supporting mission systems. This role ensures high performance, availability, and compliance with federal and DoD requirements across hybrid cloud infrastructures, while supporting the modernization and optimization of enterprise storage solutions. The position operates in a dynamic environment requiring strong technical expertise, adaptability, and a focus on continuous improvement and innovation to enhance mission-critical capabilities.

Essential Duties and Responsibilities:

Track and assess current data recovery and disaster recovery capabilities across both cloud-based and on-premises environments, identifying opportunities to improve processes and increase efficiency.
Plan, execute, and document disaster recovery failover activities within cloud infrastructures.
Maintain required levels of system uptime and performance for mission-critical applications operating in cloud environments.
Design, implement, and manage storage infrastructure components, including storage arrays, fiber channel switches, and data protection solutions, ensuring mission requirements are consistently achieved across hybrid environments.
Evaluate, develop, and deploy file sharing solutions aligned with customer needs and operational requirements.
Diagnose complex storage-related issues and provide expert guidance on resolving deficiencies across both cloud and on-premises platforms.
storage utilization assessments, including capacity forecasting and performance optimization for storage systems.
Create and maintain operational documentation, including policies and procedures, while contributing to the continuous improvement of storage governance practices.
Analyze emerging storage technologies and industry best practices, producing recommendations to enhance and optimize existing storage environment
Provide cloud-focused security administration support for storage and backup environments, ensuring all infrastructure components comply with DoD and organizational security requirements.
Apply and maintain system security updates, including software patches, firmware upgrades, and vendor-recommended security configurations across cloud and hybrid systems.
Implement and enforce DISA STIGs, IASE policies, and other security controls to ensure secure configuration of cloud storage and backup platforms.
Support security compliance activities, including audits, POA&M development, remediation tracking, and execution of security tasks from DoD stakeholders and technical leadership.
Manage and maintain security documentation and services, including PPSM reporting and PKI operations such as certificate lifecycle management and CSR processing.
Perform cloud failover and disaster recovery operations for client-hosted applications, including pre-failover validation, execution, post-failover verification, and annual ISCP testing for enterprise file shares within government cloud environments.
Execute and support cloud-based disaster recovery testing activities and produce detailed after-action reports documenting results, outcomes, and recommendations for improvement.
Conduct cloud vulnerability assessments within NIPRNet and SIPRNet environments, identifying security risks and applying hardening measures aligned with DoD cybersecurity requirements and industry best practices.
Analyze and remediate storage and backup vulnerabilities by recommending and implementing configuration changes to improve security posture and operational resilience.
Develop, update, and review cloud storage and backup documentation for both NIPRNet and SIPRNet environments to ensure accuracy, compliance, and alignment with operational procedures.

Required Skills, Qualifications and Experience:

Required Experience:
- 3 years of professional experience in the engineering field, including evaluating, constructing, and integrating enterprise-level storage and backup software technologies.
- 2 years of hands-on experience with enterprise SAN management, covering Fiber Channel zoning, iSCSI, FCoE, HBA/CNA, storage controllers, LUN management, RAID, and NAS.
- Hands-on experience with enterprise hierarchical storage system management and backup/restore services using software like Veritas NetBackup.
- 2 years of experience working with DoD IT systems.
Required Certifications:
- DoD 8570 IAT II Certification.
- Must also have one of the following Computing Environment certifications:
  - AWS Certified Solutions Architect - Professional
  - Microsoft Certified: Azure Solutions Architect Expert
  - NetApp Certified Hybrid Cloud Administrator
  - NetApp Certified Hybrid Cloud Architect
  - NetApp Certified hybrid Cloud Implementation Engineer
Required Security Clearance:
- Current DoD Top Secret Clearance Required
Work Location:
- Must be able to work onsite full-time at one of the following client locations:
  - MI: Battle Creek
  - OH: Columbus, Dayton
  - VA: Fort Belvoir, Richmond
  - UT: Hill AFB (Ogden)
  - PA: New Cumberland, Philadelphia, PA
  - CA: Tracy

Preferred Qualifications:

DoD 8570 IAT III Certification

Work Environment and Physical Demand:

Must be able to work in a network closet and sit a computer desk for long periods of time.
Must be able to lift 35-40lbs to shoulder height

Compensation: $100,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
401(k) with Match: We match 3% of your contributions with immediate vesting.
Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
Parental Leave: 15 days of fully paid leave for new parents, because family matters.
Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.

At AGE, you'll do work that matters, supported by a company that delivers for its people.

Quick Apply

Refine Your Search

technology support tech iii it customer service jobs in columbus

Cloud Storage Engineer

Team Lead Firewall Administrator

Firewall Administrator

Principal Network/ Systems Engineer

Senior Account Executive (RapidScale)

Infrastructure Technician III

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