***Note: This is a seasonal part time role Located in Dublin, Ohio ****
Come join the team that is reinventing home! Wayfair is hiring an Ops & Visual Associate for our returns Outlet retail store! If you are looking for rapid growth, constant learning and dynamic challenges, Wayfair’s Outlet store might be the future home for your career. While this is a temporary position, we may offer opportunities to individuals who demonstrate a positive attitude and a strong work ethic, upholding Wayfair standards at all times.
The base pay for this position is $17 per hour.
Hours: 20 hours per week
Weekends and dayshift availability is required for this role.
Store hours:
Monday -Saturday: 10am -8pm
Sunday: 11AM-7PM
Benefits to building a home for your career with Wayfair:
- Growth opportunities (Conversions, Promotions, and more!)
- Generous Employee Discount of up to 30% off (Discounts may vary by product type)
- 401(k) with company match
- Referral bonuses
What you’ll do:
As an authentic brand ambassador for the Wayfair family, lead and create a best in class customer experience by connecting them with the world's biggest and best home online assortment brought to life in our stores.
Manage and monitor stock levels, merchandise adjacencies, presentations, signing, and assortment in all departments to ensure the sales-floor is adequately stocked. Maintain visual standards required by Wayfair and Tanger Outlets.
Support customer fulfillment across all channels leveraging all services including (order pick up, incoming inventory).
Maintaining visual standards, replenishment, safety and backroom standards.
Participate in all operational aspects of the store including but not limited to: processing new products, floor sets, replenishment, substitutions and general upkeep of the store
Exemplify a positive and professional attitude on a daily basis with customers and your team members.
Bring a willingness to share innovative ideas and solutions to continuously improve team operations.
Engage in a high energy, focused and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations.
Assist with furniture delivery to customer's vehicles
Criteria:
1+ years of stock receiving required, retail and/or customer service experience preferred
Positive attitude and passion for great customer service
Strong organization, self-motivation, communication and relationship management skills.
Demonstrated ability to work within a team environment.
Proficiency in Google and Microsoft Office applications preferred.
All employees will be expected to represent the brand through polished communication, personal appearance and professionalism.
Essential Functions:
Excellent verbal communication skills.
Excellent active listening skills.
Positive, professional attitude and demonstrated enthusiasm for supporting customers
Technical acumen to learn necessary software (google and microsoft office) to manage inventory and price items
Ability to process information and merchandise through a computer system and POS register system.
Physical Requirements:
While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently is required to handle, or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. Must be comfortable repeatedly lifting up to 75 pounds unassisted and maneuvering product 150+ pounds unassisted or via team lift.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Working Hours:
At Wayfair and our family of brands, we strive to provide our employees with a work schedule that protects their work/life balance and takes their scheduling preferences into consideration. Please understand due to the nature of the retail industry, your shift schedule will vary. However, we will work to provide you with your schedule a minimum of 2 weeks in advance, and you will have the opportunity to trade with teammates as needed.
Our store hours are Monday-Saturday 10:00AM - 8:00PM and Sundays 11:00AM - 7:00PM. Employee shifts may include an hour before or after store hours.
Employment/promotion to this role will be contingent on successful completion of a background check.
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].
