Top 47 Testing supervisor (hybrid) Jobs in Columbus

Administrative Manager - Mon - Fri - 8:30am-5:30pm
Williams Lea —Columbus, OH
- $73,112 - $76,960 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Commuter assistance
- Paid parental leave
IT Application Manager
Nifco America, Corp. —Canal Winchester, OH
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Cybersecurity Project Manager
Proteam Solutions —Columbus, OH
- Contract
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
Digital Product Manager 4
Motion Recruitment —Columbus, OH
- Contract
- 5 years
- Product management
- Senior level
Manager, Test Engineering
OCLC —Dublin, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Paid parental leave
- Health insurance
5d
Sr. Project Manager
KeyBank National Association —Columbus, OH
- $96,000 - $181,000 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Conflict management
8d
Internal Audit Manager
Telhio Credit Union —Columbus, OH
- CPA
- Office
- Finance
- Paid holidays
- Disability insurance
Quick Apply
IT Functional Manager-NetSuite Order Management
Orveon Global US LLC —Columbus, OH
- $98,000 - $130,500 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Opportunities for advancement
Quick Apply
Associate Manager - Fabric R&D
Lane Bryant —New Albany, OH
- Full-time
- Mid-level
- Office
- Microsoft Office
- Store discount
- Paid holidays
Quick Apply
3d
IT Project Manager
Medical Mutual of Ohio —Dublin, OH
- Hybrid work
- Mid-level
- Office
- 3 years
- Health savings account
- Disability insurance
Manager, Omni-Channel Applications
KnitWell Group —Pataskala, OH
- $120,000 - $150,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Store discount
- Paid holidays
Quick Apply
Paid Media Manager
Whiteboard Marketing —Dublin, OH
- $80,000 - $95,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Manager, Delivery - CX AI
TELUS Digital —Columbus, OH
- $100,000 - $160,000 a year
- Full-time
- Hybrid work
- 7 years
- Office
- Continuous improvement
Manager, Delivery - Forward Deployed Squads (CXAI)
TELUS Digital —Columbus, OH
- $100,000 - $160,000 a year
- Full-time
- Hybrid work
- 7 years
- Office
- Supervising experience
Technical Manager
OCLC —Dublin, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- System design
- Paid parental leave
- Health insurance
Knowledge Modeler / Ontologist Manager
Accenture —Columbus, OH
- $87,400 - $293,800 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Office
- Paid holidays
- Disability insurance
Platform Experience Manager
Besa —Columbus, OH
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Customer service
- Local
- Paid holidays
- Disability insurance
Quick Apply
SCADA Project Manager II, EPC (Remote)
SOLV Energy, LLC —Columbus, OH
- $120,978 - $130,959 a year
- Full-time
- Remote
- Microsoft Outlook
- System design
- Continuous improvement
- Paid holidays
- Disability insurance
Quick Apply
Project Manager-Enterprise PMO
4 Over llc —Columbus, OH
- $110,000 - $130,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
9d
Technical Training Manager, Field Services
PwrQ Holdings LLC —Columbus, OH
- 7 years
- Schematics
- Engineering
Quick Apply

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testing supervisor (hybrid) jobs near columbus

Administrative Manager - Mon - Fri - 8:30am-5:30pm

Williams Lea -
Columbus, OH

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Job Details

Full-time
$73,112 - $76,960 a year

Benefits

Commuter assistance
Paid parental leave
Partner benefits
Disability insurance
Health insurance
On-site gym
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing customer accounts
Managing clients in a customer support role
Team management
Profit & Loss statement
Business operations
Account management

Full Job Description

Williams Lea is hiring for an Account Manager for our Columbus office to work hybrid from Monday through Friday, 8:30 am to 5:30 pm!

Salary: $73,112 - $76,960 per year.

Benefits:

Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
401k Retirement Savings Plan Including Employer Match
Paid Time Off (PTO)
Life Insurance
Paid Parental Leave
Short-term & Long-term Disability
Healthcare & Dependent Care Flexible Spending Accounts
Domestic Partner Coverage
Commuter Benefits
Legal Assistance
Employee Assistance Program (EAP)
Access to on-site Gym and Café
Company Provided Parking
Additional Employee Perks and Discounts

The individual’s primary responsibility will be to communicate a vision for how Williams Lea best serves our clients across single or multiple service offerings, and who empowers and enables their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost-to-serve models, applying continuous improvement initiatives, and team growth and development.

Job duties:

Establish the quality of service delivery across their portfolio of accounts
Implement standardized processes for all aspects of operations
Track operational controls and ensure management information reporting requirements are fulfilled
Accomplish action items from account plans
Maintain continuous lines of communication, keeping client services informed of all critical issues and facilitating open cooperation between operations and client services
Follow delegations of authority for operations team
Partner with functional teams, adhering to appropriate corporate policies, internal controls, and reporting
Manage staff performance including establishing development goals, setting business objectives, establishing priorities, and providing ongoing performance feedback
Promote a culture of high performance and continuous improvement that values learning and a commitment to quality
Investigate and resolve issues escalated by the portfolio client(s) and communicate significant issues to the Operations Director and client services
Have a strong knowledge clients’ businesses and the impact of our services
Manage overall performance metrics of accounts/departments against contract/target metrics
Provide team with clear communications regarding target metrics/expectations and support their achievements
Escalate operational, compliance and financial risk areas
Manage the selection, induction, development, retention, motivation and performance of direct reports
Establish a structured succession plan for key roles
Support new business implementation
Cascade key business and organizational messages down to the associate level, per the appropriate channels
Share knowledge, best practices and solution designs within the relevant management teams to ensure continuous business improvement
Ensure that operational processes stay within agreed upon budgets and timelines
Provide training and development opportunities and serve in mentoring role for his/her direct reports
Compilation and issue of monthly client billing
Manage staff allocation through optimized scheduling and cross-training and through fostering a strong sense of teamwork

Job qualifications:

A Bachelor’s degree or equivalent experience is required
Over 5 years’ experience and a proven track record of being a recognized leader and manager of people in a customer service intensive environment
Demonstrated record implementing solutions that have permanently resolved poor contract performance or difficult situations
Excellent client service skills with a service-minded approach towards the client
Proven experience in the delivery and management of complex multi-service solutions for clients
Minimum of two years of successful financial management; understanding of how day-to-day and strategic decisions impact P&L

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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Refine Your Search

testing supervisor (hybrid) jobs in columbus

Administrative Manager - Mon - Fri - 8:30am-5:30pm

IT Application Manager

Cybersecurity Project Manager

Digital Product Manager 4

Manager, Test Engineering

Sr. Project Manager

Internal Audit Manager

IT Functional Manager-NetSuite Order Management

Associate Manager - Fabric R&D

IT Project Manager

Manager, Omni-Channel Applications

Paid Media Manager

Manager, Delivery - CX AI

Manager, Delivery - Forward Deployed Squads (CXAI)

Technical Manager

Knowledge Modeler / Ontologist Manager

Platform Experience Manager

SCADA Project Manager II, EPC (Remote)

Project Manager-Enterprise PMO

Technical Training Manager, Field Services

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