Top 10 Ticketing services coordinator Jobs in Columbus

Ticketing Services Coordinator
The Ohio State University —Columbus, OH
- Extended hours
- Background check
- Pass drug screening
- Mid-level
4d
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
- $20 - $21 an hour
- Contract
- Computer science
- Computer Science
- Software troubleshooting
Quick Apply
Front Office Coordinator
Express Wash Concepts LLC —Etna, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health savings account
- Disability insurance
Quick Apply
Jewelry Repair Coordinator
Diamond Cellar —Dublin, OH
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
IT Support Coordinator
Atash Enterprises LLC —Dublin, OH
- $16 - $18 an hour
- Part-time
- Background check
- Microsoft Outlook
- Software troubleshooting
Quick Apply
Front End Customer Service Supervisor
HomeGoods —Columbus, OH
- $14.50 - $15.00 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
2d
Engagement coordinator
Homesense —Columbus, OH
- $14.50 - $15.00 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
5d
Retail-HomeGoods-Engagement Coordinator
HomeGoods —Plain City, OH
- $14.50 - $15.00 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
22h

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Ticketing Services Coordinator
The Ohio State University —Columbus, OH
Manages ticket operations for assigned sports and/or events when needed including programming, invoicing, allocation, distribution, reconciliation and reporting…
4d
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

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Ticketing Services Coordinator

The Ohio State University -
Columbus, OH

Apply Now

Job Details

Full-time
4 days ago

Qualifications

Event ticket sales
High school diploma or GED
Managing clients in a customer support role
Customer engagement

Full Job Description

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Job Title:

Ticketing Services Coordinator

Department:

Athletics | Ticket Office

Job Description
The Ticketing Services Coordinator provides support for ticketing operations as well as assists the customer service team in coordinating customer service initiatives and communications. Provides support to customers via phone, email, live chat, and in person with various ticket office interactions including general inquiries, invoicing, order fulfillment, ticket management and issue resolution during events. Responds to customer concerns and resolves or escalates complaints through the appropriate channels. Maintains public-facing communications including ticketing web pages and automated messaging within phone and chat systems. Follows procedures and guidelines relating to customer service, communication, and database maintenance, and participates in ongoing customer service training and resource development for enhancing the customer experience. Manages ticket operations for assigned sports and/or events when needed including programming, invoicing, allocation, distribution, reconciliation and reporting, and coordinating ticketing needs for sales, marketing, development, and event operations. Supports ticket office management team with other functions including operational and customer service duties at home football games and select concerts/special events in Ohio Stadium and other Athletics venues, and supervision of student staff. Performs other duties as assigned. This position works in a fast-paced, creative, and collaborative team environment where change is embraced, and innovation is encouraged.

Minimum Education Required

High School diploma or GED. Certification or vocational training may be preferred. 1 year of relevant experience required. 2-4 years of relevant experience preferred.

Preferred Education Desired

Bachelor's level degree or equivalent combination of education and experience.

Required Qualifications

Experience in ticketing operations and customer service management. Strong organizational skills and a commitment to customer service; possess effective communication and interpersonal skills for interacting with a diverse group of constituents. Position requires ability to work extended hours including evenings and weekends.

Desired Qualifications

Operational experience with Ticketmaster suite of ticket-related platforms, including Archtics, TM Host, Event Management Tool (EMT) and TM1 (Sales, Entry, Reports, Engagement).

FUNCTION: Athletics

SUB-FUNCTION: Athletic Operations

CAREER BAND: Technical

CAREER LEVEL: T2

Additional Information:

Location:

Schottenstein Center (0081)

Position Type:

Term (Fixed Term)

Scheduled Hours:

Shift:

Varying Shifts

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The university is an equal opportunity employer, including veterans and disability.

Apply Now

Refine Your Search

ticketing services coordinator jobs in columbus

Ticketing Services Coordinator

Store Technology Support - POS

Front Office Coordinator

Jewelry Repair Coordinator

IT Support Coordinator

Front End Customer Service Supervisor

Engagement coordinator

Retail-HomeGoods-Engagement Coordinator

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