Top 220 Tier 2 support Jobs in Columbus

Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
- Contract
- Mid-level
- Office
- Windows
Quick Apply
13d
Warehouse Associate - Nights
Uline —Etna, OH
- $28 - $34 an hour
- Overtime
- Pass drug screening
- English
- Forklift
- Paid holidays
- Health insurance
6d
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
Quick Apply
Unarmed Security Officer
Metro One Loss Prevention Services Group (Guard Division), Inc. —Columbus, OH
- $24 - $25 an hour
- Online Application
- Background check
- 18 years or older
- Military
- Paid training
- Health insurance
Quick Apply
Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
7d
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
12d
Systems Support Specialist, MSP- Columbus
Kloud9 IT, Inc. —Columbus, OH
- $65,000 - $75,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
Warehouse Operator II
GEODIS Logistics LLC —Lockbourne, OH
- $22.25 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Warehouse experience
- Paid holidays
- Disability insurance
Quick Apply
Assistant Principal 7-12
Arts and College Preparatory Academy —Columbus, OH
- $87,500 a year
- Full-time
- Classroom
- High school
- Math
Insurance Advisor
Meridian Insurance —Dublin, OH
- $70,000 - $105,000 a year
- Full-time
- Background check
- Spanish
- US work authorization
- Paid training
- Disability insurance
Quick Apply
ENVIRONMENTAL ENGINEER III
STANLEY ELECTRIC US CO INC —London, OH
- $85,000 - $100,000 a year
- Overtime
- Office
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
INDUSTRIAL MAINTENANCE MANAGER (AUTOMATED ASSEMBLY)
Stanley Electric U.S. —London, OH
- $110,000 - $130,000 a year
- Weekends as needed
- 5 years
- Office
- Travel
- Health insurance
- Dental insurance
Quick Apply
Automotive Technician
Nissan/North —Columbus, OH
- $40,000 - $110,000 a year
- Full-time
- ASE Certification
- Clean driving record
- Dealership
- Paid training
- Continuing education credits
Quick Apply
CDL-A Truck Driver - Home Daily
Venture Transport —Columbus, OH
- $26 an hour
- Full-time
- No touch freight
- Local
- CDL A
- Paid holidays
- Health insurance
Quick Apply
Maintenance Supervisor/Technician
CTH Recruiting —Columbus, OH
- $30 - $32 an hour
- Full-time
- Background check
- 5 years
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
11d
CDL A Truck Driver - OTR, 3 weeks out
DMN Transport Inc —Ohio
- $1,900 - $2,300 a week
- Clean driving record
- Dry van
- CDL A
- Fuel card
- Dental insurance
Quick Apply
CDL-A Dedicated Driver - Home Daily
Venture Transport —Columbus, OH
- $1,500 a week
- Full-time
- Dedicated
- Local
- Dry van
- Paid holidays
- Health insurance
Quick Apply
Sr. Manufacturing Systems Programmer
MS Companies —Reynoldsburg, OH
- $75,000 - $85,000 a year
- System design
- Office
- SQL
- Health insurance
- Dental insurance
Quick Apply
Dentist
Lifetime Dental Health —Columbus, OH
- $225,000 - $300,000 a year
- Full-time
- Dental office
- Doctoral degree
- Surgery
- Health savings account
- Health insurance
Quick Apply
3d
Travel Mammography Technologist - Columbus, OH
Siemens Healthineers —Columbus, OH
- $2,800 a week
- Full-time
- BLS Certification
- Mid-level
- Travel
- Paid training
- Paid time off
Quick Apply

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tier 2 support jobs near columbus

Help Desk Technician - Tier 2

Proteam Solutions
Columbus, OH

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Job Details

Contract
13 days ago

Qualifications

Customer communication
Mobile device support
Enterprise software
Laptop (troubleshooting support)
Windows
High school diploma or GED
Desktop (troubleshooting support)
Customer support ticket management
Desktop applications
macOS
Online educational platform experience
Technical support via email
Desktop administration
Ticketing system technical support
Mobile devices

Full Job Description

Join a dynamic team at one of the best educational institutions in the country. IT Service Support is responsible for Multi-Tier, Omni-channel support. Includes the initial point of contact for IT services, receiving customer issues and requests providing troubleshooting with an emphasis on first contact resolution.

**This is a remote contract opportunity. Candidates MUST reside in OH with the ability to pick up work equipment on-site in Columbus, OH before starting**

**2 Month Contract Assignment**

RESPONSIBILITIES

Evaluates issues and escalates as needed to higher-tier and specialized staff.
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Performs varying complexities of regular or project-related installation, preventive maintenance, break and fix, fault diagnosis, identification, isolation, resolution and deployment.
Performs continued monitoring of escalations of customer issues and requests. Communicates, tracks and reports computing environment outages while working with IT personnel and leadership to monitor or assist in problem resolution.

REQUIRED SKILLS

2+ years of IT Helpdesk Experience in mid-sized to large-scale environments
Experience with enterprise ticketing systems such as ServiceNow
Experience supporting Tier 2 issues related to User Access, Passwords, Email, etc.
Outstanding troubleshooting skills with a track record of First Call Resolution
Must demonstrate exceptional communication skills with the ability to quickly understand and troubleshoot user issues
Strong customer service skills are a must
Proven ability to work effectively in team settings

Technology - Windows OS, MAC OS, Laptop applications, Desktop applications, Mobile device applications, 3rd Party systems
Issues: User Accessibility, Password Issues

PREFERRED SKILLS

4+ years of IT Help Desk experience
Experience with ServiceNow
Experience supporting Educational software like Canvas
Technical certifications such as CompTIA A+, Network+, ITIL. etc.

EDUCATION
Highschool Diploma Required
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required

#PSI2
#LI-JU1

Quick Apply

Refine Your Search

tier 2 support jobs in columbus

Help Desk Technician - Tier 2

Warehouse Associate - Nights

Tier 1 Technical Support Specialist

Unarmed Security Officer

Help Desk Technician

IT Help Desk Technician

Systems Support Specialist, MSP- Columbus

Warehouse Operator II

Assistant Principal 7-12

Insurance Advisor

ENVIRONMENTAL ENGINEER III

INDUSTRIAL MAINTENANCE MANAGER (AUTOMATED ASSEMBLY)

Automotive Technician

CDL-A Truck Driver - Home Daily

Maintenance Supervisor/Technician

CDL A Truck Driver - OTR, 3 weeks out

CDL-A Dedicated Driver - Home Daily

Sr. Manufacturing Systems Programmer

Dentist

Travel Mammography Technologist - Columbus, OH

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