Top 370 Time network support specialist Jobs in Columbus

Product Specialist
Health Care Logistics —Grove City, OH
- Full-time
- Mid-level
- Office
- Quality control
Quick Apply
6d
PSH Housing Program Specialist/Coordinator-2
National Church Residences —Columbus, OH
- Full-time
- Up to 50% travel
- Mid-level
- Residential
- Health savings account
- AD&D insurance
Quick Apply
Community Integration Specialist
ARC Voyagers —Columbus, OH
- $18 an hour
- 8 hour shift
- Background check
- CPR Certification
- Pass drug screening
- 403(b) matching
- Paid holidays
Quick Apply
7d
Warehouse Specialist
Ace Hardware —West Jefferson, OH
- $20.50 - $23.25 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- 5 years
- Store discount
- Paid holidays
Quick Apply
Technical Product Support - EdTech
Securly —Columbus, OH
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
5d
IT Support Specialist
Mid-City Electric —Westerville, OH
- $25 - $29 an hour
- Monday to Friday
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
13d
Technical Support Specialist
Security 101 Holdings —Dublin, OH
- $30 - $40 an hour
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
IT Support Specialist
Civista Bank —Dublin, OH
- Weekends as needed
- Mid-level
- Office
- 3 years
Quick Apply
Quality Control and Assurance Specialist - Radiology
The Ohio State University —Columbus, OH
- Full-time
- Remote
- Background check
- Pass drug screening
- Research
4d
IT Support Specialist - Senior
Huntington Bank —Columbus, OH
- Full-time
- Customer service
- Mid-level
- Office
Corporate IT Support Specialist
Greif —Delaware, OH
- $26.68 - $45.43 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Data Center Security Specialist
Amazon Data Services, Inc. —New Albany, OH
- $28 - $50 an hour
- Full-time
- Military
- Bachelor's degree
- 1 year
- AD&D insurance
- Health insurance
4d
Peer Support Specialist - Whitehall
BASECAMP RECOVERY LLC —Columbus, OH
- Full-time
- Mid-level
- High school diploma or GED
- Fair chance
Quick Apply
Intervention Specialist
ACCEL Schools —Columbus, OH
- $42,500 - $55,000 a year
- Classroom
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
4d
Intervention Specialist
ACCEL Schools —Columbus, OH
- $43,500 - $55,000 a year
- Classroom
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
4d
Intervention Specialist
ACCEL Schools —Columbus, OH
- $44,000 - $55,000 a year
- Classroom
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
4d
Intervention Specialist
ACCEL Schools —Columbus, OH
- $43,000 - $55,000 a year
- Classroom
- Microsoft Outlook
- Teaching Certification
- AD&D insurance
- Disability insurance
Quick Apply
4d
High School Principal
Career Prep Schools —Columbus, OH
- $70,000 - $100,000 a year
- Full-time
- School experience
- Google Workspace
- High school
- Health savings account
- Health insurance
Quick Apply
Mental Health Therapist - Ohio
NOCD —Columbus, OH
- $55,000 - $89,400 a year
- Weekends as needed
- Remote
- LMFT
- Mid-level
- Master's degree
- Paid parental leave
- Health insurance
Quick Apply
Speech-Language Pathologist (SLP)
Healthpro Heritage, LLC —Dublin, OH
- Part-time
- Mid-level
- Home Health
- Communication skills
- Dental insurance
- 401(k)
5d

I want to receive the latest job alert for time network support specialist in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

time network support specialist jobs near columbus

Speech Language Pathologist jobs in Dublin, OH

Support Specialist jobs in Columbus, OH

IT Support Specialist jobs in Columbus, OH

Intervention Specialist jobs in Columbus, OH

IT Support Specialist jobs in Delaware, OH

IT Support Specialist jobs in Dublin, OH

Housing Specialist jobs in Columbus, OH

Technical Support jobs in Columbus, OH

School Principal jobs in Columbus, OH

Mental Health Therapist jobs in Columbus, OH

Warehouse Specialist jobs in West Jefferson, OH

Quality Assurance Specialist jobs in Columbus, OH

Speech Language Pathologist jobs in Columbus, GA

Sign Language Interpreter jobs in Oregon

Sign Language Interpreter jobs in Washington, DC

Speech Language Pathologist jobs in Suffolk County, NY

Speech Language Pathologist jobs in Destin, FL

Speech Language Pathologist jobs in Chattanooga, TN

Clinical Documentation Specialist jobs in Las Vegas, NV

Product Specialist jobs in Los Angeles, CA

Product Specialist

Health Care Logistics -
Grove City, OH

Quick Apply

Job Details

Full-time
6 days ago

Qualifications

Customer communication
Requirements design
Managing clients in a customer support role
Customer support ticket management
System requirements definition
Analysis (software development lifecycle)
Ticketing system technical support

Full Job Description

The Product Specialist is a key contributor within Health Care Logistics' technology product team, supporting an assigned product within the technology portfolio. Working under the guidance of the Senior Product Specialist, this role serves as the front line of customer support and product operations — owning the support pipeline, executing QA test plans, handling standard system configurations, and documenting customer feedback. This is a learning-and-doing role — the Product Specialist builds deep product knowledge through hands-on customer engagement and develops the skills needed to grow into a Senior Product Specialist or Product Owner over time. Success is measured by quality of customer support, responsiveness, reliability in follow-through, and growing product expertise.

2+ years of experience in a customer-facing product support, implementation, technical account management, or help desk role — or equivalent experience in a structured internship or associate-level position.
Familiarity with gathering customer requirements and documenting them in structured formats such as configuration plans, issue tickets, or workflow descriptions.
Hands-on experience performing functional testing or QA on software, or a demonstrated aptitude for learning structured testing processes.
Experience managing customer issues using a ticketing or issue tracking system, with the ability to categorize, prioritize, and follow through to resolution.
Working proficiency with productivity and collaboration tools — for example, an issue tracker (such as Jira), a knowledge base or wiki (such as Confluence), and a modern office suite.

Preferred

Experience supporting connected hardware products (sensors, scanners, RFID, IoT devices) in a customer-facing role
Familiarity with healthcare, pharmacy, or regulated supply chain environments.
Background in technical writing, customer enablement, or developer-adjacent product roles.
Interest in growing toward product strategy, Agile product ownership, or team leadership over time.

Core Competencies

Competency

Description

Technical Aptitude

The ability to quickly learn, understand, and apply new technologies, tools, and technical concepts relevant to the role.

Attention to Detail

The practice of consistently producing accurate, thorough, and high-quality work by catching errors and ensuring completeness.

Cross-Functional Collaboration

The ability to work effectively with people from different departments, disciplines, or functional areas toward shared goals.

Accountability

The practice of taking full ownership of one's responsibilities, commitments, and outcomes — including mistakes — without deflecting blame.

Continuous Learning

A sustained commitment to acquiring new knowledge, skills, and perspectives — both formally and through self-directed effort.

Documentation

The ability to create clear, organized, and maintainable written records of processes, decisions, configurations, and procedures.

Competencies are drawn from the Core Competency Library.

In addition to the competencies listed above, this role requires foundational proficiency in verbal and written communication, time management, and customer service.

Working Conditions & Physical Requirement

Primarily office-based with hybrid flexibility; occasional travel to customer sites or HCL satellite locations as needed for implementations and product reviews.
May require flexibility outside standard business hours to support customer go-lives, release windows, and urgent customer issues.
Extended periods of sitting and computer use.

Customer Support & Issue Management

Serve as the primary point of contact for customer support inquiries, owning issues from intake through resolution and escalating complex problems to the Senior Product Specialist.
Maintain and manage the customer issue tracker, ensuring all support requests are logged, categorized, prioritized, and resolved or escalated within established response time expectations.
Track and report on support volume, resolution times, issue categories, and customer satisfaction trends, providing visibility to the product team on where the product is succeeding and where it's falling short.

Customer Implementation & Configuration

Participate in requirements gathering sessions with new customers alongside the Senior Product Specialist, documenting workflows, constraints, and configuration decisions.
Perform standard system configuration and account setup for new customer deployments, following established playbooks and templates.
Produce and maintain customer-specific configuration documentation that supports go-live, ongoing support, and future changes.
Support the implementation team on installation activities — including hardware staging, network coordination, and on-site or remote cutover assistance — under the direction of the Senior Product Specialist.

Product Development Support

Contribute to the development of user stories and acceptance criteria by providing customer context, reproduction steps, and field observations — working with the Senior Product Specialist to refine and finalize.
Execute quality assurance test plans on bug fixes and new features prior to release, following regression procedures defined by the Senior Product Specialist and flagging issues for review.
Triage and document suspected product defects from both QA testing and customer-reported issues, providing the development team with clear reproduction steps and contextual information to support efficient resolution.

Customer Enablement & Documentation

Author and maintain end-user documentation, quick reference guides, and operational SOPs that reduce dependence on direct support.
Use insights from support interactions to identify gaps in customer training or documentation, recommending updates that address common user confusion or workflow errors.

Quick Apply

Refine Your Search

time network support specialist jobs in columbus

Product Specialist

PSH Housing Program Specialist/Coordinator-2

Community Integration Specialist

Warehouse Specialist

Technical Product Support - EdTech

IT Support Specialist

Technical Support Specialist

IT Support Specialist

Quality Control and Assurance Specialist - Radiology

IT Support Specialist - Senior

Corporate IT Support Specialist

Data Center Security Specialist

Peer Support Specialist - Whitehall

Intervention Specialist

Intervention Specialist

Intervention Specialist

Intervention Specialist

High School Principal

Mental Health Therapist - Ohio

Speech-Language Pathologist (SLP)

I want to receive the latest job alert for time network support specialist in columbus

Related Searches

Explore jobs in more locations

Preferred

Working Conditions & Physical Requirement

Customer Support & Issue Management

Customer Implementation & Configuration

Product Development Support

Customer Enablement & Documentation

Job Seeker Tools

Employer Tools

Browse

Stay Connected