Top 19 Training manager Jobs in Columbus

Consumer Services Training Manager
The Scotts Miracle-Gro Company —Marysville, OH
- $99,700 - $117,300 a year
- Full-time
- Senior level
- 4 years
- Leadership
- Health insurance
- Dental insurance
4d
Director OSP Safety & Deployment Training
Lightpath Fiber —Plain City, OH
- Background check
- CPR Certification
- Construction site
2d
Training Manager
DHL —Lockbourne, OH
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Training Supervisor
DHL —Groveport, OH
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
Facilities Manager - Training Center
CBRE —Columbus, OH
- $85,000 - $105,000 a year
- Full-time
- Mid-level
- Driver's License
- Math
- Health insurance
- Dental insurance
Manager, Training and Employee Development
Vertiv —Westerville, OH
- Classroom
- Public speaking
- Ability to lift 50 pounds
- On-the-job training
Maintenance Training Manager (NJUS)
NetJets —Columbus, OH
- 5 years
- Bachelor's degree
- Senior level
- Health savings account
- Disability insurance
12d
Director of Sales Training - High Ticket
Curvion Blue —Columbus, OH
- $120,000 - $150,000 a year
- Full-time
- Remote
- Senior level
- Teaching
- Analytics
Quick Apply
Technical Training Manager, Field Services
PwrQ Holdings LLC —Columbus, OH
- 7 years
- Schematics
- Engineering
Quick Apply
Product Enablement Training Manager
Path Robotics —Columbus, OH
- Classroom
- Mid-level
- Travel
- Paid parental leave
- Health insurance
Quick Apply
Technical Training Supervisor
E2 Optics —Columbus, OH
- Full-time
- Construction site
- Mid-level
- Office
- Paid holidays
- Dental insurance
9d
Driver Training Manager
J&R Schugel Trucking, Inc. —Pataskala, OH
- $50,000 - $52,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Education + Training Supervisor
PENZONE Salon + Spas —Dublin, OH
- $45,000 - $50,000 a year
- Full-time
- Background check
- Cosmetology License
- Management
- Health insurance
- Dental insurance
Quick Apply
9d
Early Career Program Manager – HR Talent Development
Capital Group Companies —London, OH
- Full-time
- Management
- 5 years
- Mid-level
- Benefits from day one
- Retirement plan
1d
Safety and Training Director – Electrical Utilities
FindTalent —Columbus, OH
- Full-time
- Management
- Bachelor's degree
- Senior level
- Opportunities for advancement
Quick Apply
Director OSP Safety & Deployment Training
Lightpath —Plain City, OH
- Background check
- CPR Certification
- Construction site
8d
Senior Director, Technical Training
Reworld Projects, LLC —Columbus, OH
- $180,600 - $258,100 a year
- Full-time
- Hybrid work
- Engineering
- 11+ years
- Supervising experience
- Paid parental leave
- Health savings account
Quick Apply
1d

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Consumer Services Training Manager
The Scotts Miracle-Gro Company —Marysville, OH
Deep experience leveraging LMS platforms and e-learning tools (e.g., Articulate 360 Suite, Centrical, Iorad, AI Learning tools).
$99,700 - $117,300 a year
4d
Director OSP Safety & Deployment Training
Lightpath Fiber —Plain City, OH
Ensure local team and contractor compliance with OSHA, state, and local safety regulations. Oversee internal construction teams across the country to ensure…
2d

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Consumer Services Training Manager

The Scotts Miracle-Gro Company -
Marysville, OH

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Job Details

Full-time
$99,700 - $117,300 a year
4 days ago

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

HR change management strategy
Project management experience in education
Call center experience
Customer satisfaction tracking
Online learning environment experience
E-learning platforms
Change management support (employee development activity)

Full Job Description

Here at ScottsMiracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply!

As the Training Manager, you will drive operational excellence across the following areas:

Strategic Execution Vision & Scale: Act as the chief architect of the department’s long-term learning strategy, translating high-level business goals into a scalable operational vision. You will define how training executes globally, balancing standard operating procedures with localized agility and establish the frameworks, methodologies, and delivery standards that ensure training directly accelerates frontline performance and brand loyalty.
End-to-End Learning Architecture: Audit, build, and execute a comprehensive training framework from the ground up, covering new-hire onboarding through advanced, year-round professional development.
Multi-Brand Integration: Deeply understand the unique voice, compliance needs, and customer personas of all 6 brands to create modular, brand-accurate training that maintains operational efficiency.
Curriculum Modernization: Develop robust classroom and virtual-classroom curricula alongside continuous, micro-learning modules. Transition legacy documentation into interactive, accessible LMS and multimedia assets.
Knowledge & Content Management: Own and maintain the centralized knowledge base as the real-time source of truth for all 6 brands. Establish rapid feedback loops with brand partners to update materials for new product launches or policy changes.
Stakeholder Alignment: Bridge the gap between Consumer Service Leadership (KPI alignment), Brand Partners (voice/product knowledge), and Frontline Supervisors (day-to-day execution).
Supervisor & Agent Empowerment: Design "Train-the-Trainer" frameworks to upskill supervisors and senior agents. Partner with supervisors to identify skill gaps, provide coaching frameworks, and ensure classroom training successfully transitions to the floor.
Data-Driven Iteration: Define learning KPIs and measure training effectiveness against actual operational metrics (e.g., CSAT, First Contact Resolution, First-Month Retention, AHT). Partner with Quality Assurance (QA) to deploy targeted micro-training for compliance or soft-skill gaps.
Change Management & Agility: Lead the organizational change management required to transition the team to the new training framework, securing buy-in from staff and management.
Vendor & Partner Management: Act as the primary point of contact for external brand partners to coordinate specialized product deep-dives that align with internal customer service standards.

Candidate Qualifications

Experience & Education

L&D Leadership: 5+ years of experience in Learning & Development (L&D) or Training Management, specifically within a Customer Service, Call Center, or Consumer Experience environment.
Proven Scale: Demonstrated experience building end-to-end training programs from scratch, ideally supporting a multi-brand or multi-product portfolio.
Change Management: Proven experience leading a major organizational shift or program overhaul (Prosci or similar certification is a strong plus, ADKAR models).

Knowledge, Skills, and Abilities

Instructional Design & Tech Stack: Mastery of adult learning theories and instructional design for synchronous and asynchronous learning. Deep experience leveraging LMS platforms and e-learning tools (e.g., Articulate 360 Suite, Centrical, Iorad, AI Learning tools).
Call Center Tech Fluency: 4+ years of hands-on experience utilizing call center technology stacks, including CRMs (e.g., Salesforce) and QA software (e.g., NiCE).
Omni-Channel Expertise: Deep understanding of training mechanics across voice, live chat, email, and social media channels.
Analytical Literacy: Strong data literacy with the ability to diagnose performance gaps using call center metrics (CSAT, NPS, FCR, AHT, QA scores) to measure the financial impact of training interventions.
Strategic Communication: Superior written and verbal communication skills, with a proven track record of translating complex operational data into compelling executive presentations for C-level stakeholders.
Project & Cross-Functional Management: Ability to manage multiple complex projects simultaneously, keeping 6 distinct brand training tracks organized. Strong collaboration skills across Marketing, Brand and internal Consumer Services partners.

90-Day Success Roadmap

Day 30 (Discovery & Relationships): Complete a deep-dive audit of current training gaps across all 6 brands and build trust-based relationships with leadership, supervisors, and brand partners.
Day 60 (The Blueprint): Present a comprehensive roadmap for the new end-to-end classroom and year-round training program, fully aligned with stakeholders.
Day 90 (Execution): Roll out the first phase of the overhauled new-hire onboarding program for a pilot brand or cohort.

The starting budgeted pay range for this role will generally fall between $99,700.00 - $117,300.00 per year. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.In addition to the determined base salary, this role is also incentive eligible under our corporate bonus programs.For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New York, Oregon or Washington, state required pay thresholds will be factored into base salary.

Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel…

Our Live Total Health program provides you with options to align to your personal needs . Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more
We know our talent is our most precious asset and your unique development contributes to our organization’s success now and in the future. Career growth at our company is not always a ladder. It’s much more like a rock climbing adventure. Grow through exploration and experiences rather than a predictable linear path.
We value the importance of family . We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy .
Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability : Scotts Women’s Network, Scotts Black Employees’ Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards.
Join a company with a strong belief in giving bac k to the communities where we live and work. We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team.

Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro talent communities.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.

Apply Now

Refine Your Search

training manager jobs in columbus

Consumer Services Training Manager

Director OSP Safety & Deployment Training

Training Manager

Training Supervisor

Facilities Manager - Training Center

Manager, Training and Employee Development

Maintenance Training Manager (NJUS)

Director of Sales Training - High Ticket

Technical Training Manager, Field Services

Product Enablement Training Manager

Technical Training Supervisor

Driver Training Manager

Education + Training Supervisor

Early Career Program Manager – HR Talent Development

Safety and Training Director – Electrical Utilities

Director OSP Safety & Deployment Training

Senior Director, Technical Training

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