Top 163 User support analyst Jobs in Columbus

Content Analyst
Gilson Company, Inc. —Lewis Center, OH
- Full-time
- Microsoft Word
- Microsoft Excel
- Research
- Health insurance
- Dental insurance
Quick Apply
Instructional Technology Analyst – Simulation Technology
The Ohio State University —Columbus, OH
- $58,700 - $77,200 a year
- Extended hours
- Background check
- Nursing
- Pass drug screening
Instructional Technology Analyst – XR and Emerging Technologies
The Ohio State University —Columbus, OH
- $58,700 - $77,200 a year
- Extended hours
- Background check
- Pass drug screening
- Mid-level
IT Business Systems Analyst (Master Data Management)
The Marzetti Company —Columbus, OH
- Full-time
- Computer Science
- System design
- Mid-level
IT End User Services Analyst
Vertiv —Westerville, OH
- Mid-level
- Windows
- US work authorization
9d
Business Systems Analyst (Vacancy)
City of Columbus —Columbus, OH
- $46.41 - $69.63 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Wellness program
- Disability insurance
Service Desk Analyst
Prepcloud —Columbus, OH
- $28 an hour
- Contract
- Mid-level
- Office
- In-person
Business Systems Analyst (Vacancies)
City of Columbus —Columbus, OH
- $46.41 - $69.63 an hour
- Full-time
- Oracle
- Computer Science
- Mid-level
- Wellness program
- Disability insurance
Technical Advisor/IT Support Analyst
One Identity —Columbus, OH
- Full-time
- Mid-level
- Office
- Windows
Help Desk Analyst - Columbus, OH
Software Technology Inc —Columbus, OH
- Contract
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Help Desk Analyst
Software Technology Inc —Columbus, OH
- 8 hour shift
- English
- Mid-level
- Organizational skills
Quick Apply
Workday Test Analyst (Remote)
SOLV Energy, LLC —Columbus, OH
- $83,822 - $100,587 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
1d
TP- Desktop Support Analyst
TP Mechanical Contractors LLC —Columbus, OH
- Microsoft Outlook
- 5 years
- Mid-level
Quick Apply
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
Help Desk Analyst
DWYER INSTRUMENTS, LLC —Westerville, OH
- $22 - $29 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
7d
Technology Solution Center Analyst Lead
PNC Financial Services Group —Columbus, OH
- $41,250 - $68,750 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- 4 years
- Wellness program
- Health savings account
3d
SAP Business Analyst (PP, MM, Quote-to-Cash)
Wright Technical Services —Columbus, OH
- Multiple hires
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Senior Procurement Analyst - Contract to Hire- Columbus, OH
Stafford Technology —Columbus, OH
- $40.00 - $42.50 an hour
- Full-time
- Oracle
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Business Analyst III
Nesco Resource, LLC —New Albany, OH
- $54.19 - $61.97 an hour
- Contract
- Hybrid work
- Office
- SharePoint
- Senior level
- Health insurance
- Dental insurance
Quick Apply
3d
IT Systems Analyst
Proteam Solutions —Columbus, OH
- Computer science
- 7 years
- Computer Science
Quick Apply
1d

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user support analyst jobs near columbus

Content Analyst

Gilson Company, Inc. -
Lewis Center, OH

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Microsoft Word
Microsoft Excel
Research

Full Job Description

Location: Lewis Center, Ohio
Employment Type: Full-Time
Reports to: Digital Content & Marketing Strategist

Position Overview

The Content Analyst is responsible for writing, editing, and maintaining technical content across Gilson’s digital platforms.

This includes producing clear, accurate product listings, supporting educational content, and validating technical specifications in collaboration with internal teams and vendors.

This role is especially important right now, as you'll be directly supporting a company-wide initiative to improve and clean up product specifications and website content.

You'll work closely with the Digital Content & Marketing Strategist to help execute a large-scale content and data audit, ensuring our e-commerce platform is accurate, consistent, and optimized for both users and search engines.

This position is data- and detail-oriented and plays a critical role in ensuring that our product content is complete, correct, and aligned with our SEO and user experience goals.

Key Responsibilities

Write, edit, and format technical content across digital channels, including the website, product pages, blog posts, emails, and social media.
Research and write product listings for construction materials testing equipment using inputs from manufacturers, internal teams, and technical documentation.
Perform routine and large-scale content audits to ensure product specifications, descriptions, and assets are accurate, complete, and up to date.
Assist with a major product content and data cleanup initiative: reviewing, validating, and updating product specs across the website and CMS.
Communicate with vendors and manufacturers to verify data and resolve discrepancies.
Maintain and update product records in the e-commerce content management system (CMS).
Collaborate with product, marketing, and technical support teams to gather content inputs and validate technical information.
Ensure consistency in brand voice, tone, and formatting across all content.
Apply SEO best practices to product pages and educational content under the guidance of the Digital Content & Marketing Strategist.
Support digital content workflows including asset organization, metadata management, and scheduled updates.
Assist with social media content entry and scheduling based on strategic direction.

What You’ll Bring

3+ years of experience in content creation, technical writing, digital marketing, or a similar role.
Excellent writing and editing skills for technical and/or B2B audiences.
Strong attention to detail and research skills with a process-oriented mindset.
Comfortable communicating with technical teams and vendors to clarify or verify information.
Experience with CMS tools and managing structured product content.
Proficiency in Microsoft Word and Excel.
Basic familiarity with HTML and content formatting tools (a plus).
Working knowledge of SEO and keyword optimization principles (preferred but not required).

Why Work at Gilson?

Be part of a strong, stable, respected company with an 85+ year history.
Work in a supportive environment that values precision, curiosity, and professional growth.
Make a real impact by improving the clarity and accuracy of technical information that supports customers worldwide.
Contribute directly to high-priority projects and gain experience with large-scale content and data operations.
Opportunities for skill development in digital content, e-commerce, product data, and SEO.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

What are your salary requirements?

Ability to Commute:

Lewis Center, OH 43035 (Required)

Work Location: In person

Quick Apply

Refine Your Search

user support analyst jobs in columbus

Content Analyst

Instructional Technology Analyst – Simulation Technology

Instructional Technology Analyst – XR and Emerging Technologies

IT Business Systems Analyst (Master Data Management)

IT End User Services Analyst

Business Systems Analyst (Vacancy)

Service Desk Analyst

Business Systems Analyst (Vacancies)

Technical Advisor/IT Support Analyst

Help Desk Analyst - Columbus, OH

Help Desk Analyst

Workday Test Analyst (Remote)

TP- Desktop Support Analyst

TP- Desktop Support Analyst

Help Desk Analyst

Technology Solution Center Analyst Lead

SAP Business Analyst (PP, MM, Quote-to-Cash)

Senior Procurement Analyst - Contract to Hire- Columbus, OH

Business Analyst III

IT Systems Analyst

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