Top 17 Ux writing Jobs in Columbus

Remote Conversational Designer
ACC PREMIERE —Columbus, OH
- $40,000 - $50,000 a year
- Remote
- Mid-level
- Continuous improvement
- US work authorization
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14d
Design Engineer
Gifthealth Inc —Columbus, OH
- $132,000 - $165,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
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Machine Learning / Data Science Engineer
CapTech Consulting —Columbus, OH
- Full-time
- Azure
- Management
- DevOps
- Loan repayment program
- Disability insurance
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Lead Software Engineer
Gifthealth Inc —Columbus, OH
- $152,000 - $190,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
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Engineering Manager
Gifthealth Inc —Columbus, OH
- $164,000 - $205,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Supervising experience
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.Net Programmer
Flairsoft —Columbus, OH
- Writing skills
- Mid-level
- SQL
Lead Machine Learning / Data Science Engineer
CapTech Consulting —Columbus, OH
- Full-time
- 7 years
- Azure
- Management
- Loan repayment program
- Disability insurance
Quick Apply
Data Product Manager
Vantage Point Logistics (VPL) —Columbus, OH
- Full-time
- Remote
- Computer science
- Computer Science
- Writing skills
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Lead AI Engineer
eBusiness Solutions Inc. —Columbus, OH
- $75 - $80 an hour
- Microsoft Word
- Computer science
- Microsoft Excel
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9d
Senior Product Lead
TELUS Digital —Columbus, OH
- $100,000 - $128,000 a year
- Full-time
- Hybrid work
- 5 years
- Research
- Office
Manager, Product
TELUS Digital —Columbus, OH
- $135,000 - $167,000 a year
- Full-time
- Hybrid work
- 7 years
- Research
- Office
Senior Investment Analyst, Real Estate Information Management
Nationwide —Columbus, OH
- 8 hour shift
- Hybrid work
- Background check
- Mid-level
- Office
- Paid holidays
- Disability insurance
Senior Software Engineer, Windows/Desktop Applications - Columbus, OH, USA
Speechify —Columbus, OH
- $140,000 - $200,000 a year
- Remote
- Windows
- Mentoring
- APIs
2d
Brand & Digital Marketing Lead
Crew Supply Co. —Columbus, OH
- From $65,000 a year
- Full-time
- Hospitality
- No background check
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
3d
Lead AI Engineer - Google CCAI/MS Foundry/AWS
S R INTERNATIONAL INC —Columbus, OH
- $80 - $90 an hour
- Full-time
- Microsoft Word
- Computer science
- Microsoft Excel
Quick Apply
9d
Senior Product Owner - Sales Force, B2B
The Scotts Miracle-Gro Company —Marysville, OH
- $99,700 - $117,300 a year
- Full-time
- Writing skills
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance

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UX Designer
eBusiness Solutions Inc. —Columbus, OH
Advocate for inclusive design practices, ensuring that the design system adheres to accessibility standards and meets the needs of diverse users.
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Remote Conversational Designer
ACC PREMIERE —Columbus, OH
Experience: 3+ years in UX writing, conversational design, BOT design or customer service content strategy. Seamless Escalation: Design smooth transition flows…
$40,000 - $50,000 a year
Quick Apply
14d
Design Engineer
Gifthealth Inc —Columbus, OH
Bachelor’s degree in computer science, engineering, design, or related field OR equivalent practical experience (Required).
$132,000 - $165,000 a year
Quick Apply

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ux writing jobs near columbus

Remote Conversational Designer

ACC PREMIERE -
Columbus, OH

Quick Apply

Job Details

$40,000 - $50,000 a year
14 days ago

Qualifications

Customer satisfaction tracking

Full Job Description

Remote Conversational Designer

We are seeking a Conversational Designer to build, launch, and optimize our next-generation customer service virtual assistants.

You will support multiple clients/brands turning complex customer service workflows into helpful, empathetic, and efficient automated conversations in the voice of each brand.

Key responsibilities include mapping conversation flows, writing dialogue scripts, and testing user interactions.

**This is a remote position, but if you live within driving distance of one of our locations, you may be required to come into the office on occasion. This will be discussed with candidates that this applies to.**

Key Responsibilities

Map Service Journeys: Transform complex support policies (e.g., returns, complaints, troubleshooting) into intuitive, branching conversation flows.
Write Brand-Aligned Scripts: Draft clear, concise, and empathetic dialogue for web chatbots, mobile apps, and AI Agent systems.
Train NLP Models: Partner with data teams to identify user intents, map training phrases, and reduce BOT misunderstanding rates.
Optimize Containment Rates and Escalation Protocols: Analyze chat transcripts to find drop-off points and continuously improve self-service and escalation resolution metrics.
Seamless Escalation: Design smooth transition flows from automated BOTs to live human support agents when complex issues arise.

Qualifications & Experience

Experience: 3+ years in UX writing, conversational design, BOT design or customer service content strategy.
Industry Knowledge: Deep understanding of customer support metrics like First Contact Resolution (FCR) and Customer Satisfaction (CSAT).
Communication: Ability to balance business logic with a user-first, empathetic tone.

Must be authorized to work in the US - No sponsorship available at this time.

EEO Statement:

ACC Premiere is an equal-opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

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ux writing jobs in columbus

Remote Conversational Designer

Design Engineer

Machine Learning / Data Science Engineer

Lead Software Engineer

Engineering Manager

.Net Programmer

Lead Machine Learning / Data Science Engineer

Data Product Manager

Lead AI Engineer

Senior Product Lead

Manager, Product

Senior Investment Analyst, Real Estate Information Management

Senior Software Engineer, Windows/Desktop Applications - Columbus, OH, USA

Brand & Digital Marketing Lead

Lead AI Engineer - Google CCAI/MS Foundry/AWS

Senior Product Owner - Sales Force, B2B

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