Top 54 Visitor services Jobs in Columbus

Patient Representative - 1st Shift
The Ohio State University —Columbus, OH
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Disability insurance
Patient Representative - 3rd Shift
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Disability insurance
Patient Representative - 2nd Shift
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Disability insurance
Director of James Nutrition Services
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Hospital
- 5 years
- Vision insurance
14d
2nd-Shift (Weekend) Concierge
LINK Property Management —Columbus, OH
- Ability to walk for extended periods
- Residential
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
Member Services Support FT
THE JEWISH COMMUNITY CENTER OF GREATER COLUMBUS —Columbus, OH
- $18 - $20 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Entry level
Quick Apply
Front Desk/cleaner
Bexley Enterprises —Columbus, OH
- $16 an hour
- Full-time
- Background check
- Hotel
- In-person
Quick Apply
Wheel Chair Escorts - OSU Wexner Medical Center - $17/hr
Towne Park —Columbus, OH
- $15 - $17 an hour
- Part-time
- 18 years or older
- Hospital
- Pass drug screening
- 401(k)
Hospitality Associate
Opensity Solutions —Columbus, OH
- $20 - $23 an hour
- Full-time
- Google Workspace
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
23h
Security Officer Driver Visitor Services
Allied Universal —Columbus, OH
- $19.37 an hour
- Full-time
- 18 years or older
- Pass drug screening
- High school diploma or GED
- Paid training
- AD&D insurance
Quick Apply
5h
Front Office Assistant
Blessed HomeCare LLC —Reynoldsburg, OH
- $17.99 - $18.00 an hour
- Part-time
- In-person
- Communication skills
- Entry level
Quick Apply
1d
Ambassador - Part-Time Weekend Hours
Steiner + Associates —Columbus, OH
- Part-time
- Entry level
Front Desk Receptionist
Affordable Care Clinic —Columbus, OH
- $14 - $16 an hour
- Part-time
- Administrative experience
- Clinic
- Organizational skills
- Paid time off
Quick Apply
6h
Valet Drivers - Blackwell Inn - Columbus
Towne Park —Columbus, OH
- $11 - $18 an hour
- Part-time
- Basic math
- No experience needed
- English
- Health insurance
- 401(k)
Patient Dining Associate
OhioHealth —Dublin, OH
- Full-time
- Hospital
- High school diploma or GED
- No degree
8d
Shuttle Driver - City of Groveport
Towne Park —Groveport, OH
- $15 - $16 an hour
- Part-time
- Basic math
- Pass drug screening
- English
- AD&D insurance
- Disability insurance
PRN Patient Access Representative
Equitas Health, Inc. —Columbus, OH
- $18.13 - $21.78 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
8d
Valet Parking Coordinator - OSU Wexner Medical Center - $16/hr
Towne Park —Columbus, OH
- $16 - $18 an hour
- Part-time
- 18 years or older
- Hospital
- Basic math
- 401(k)
Customer Relations Associate - Part Time
Bass Pro Shops —Columbus, OH
- $15.00 - $17.75 an hour
- Part-time
- No high school diploma
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Dental insurance
Security Officer Patrol Badge Verifier
Allied Universal —Columbus, OH
- $20.08 an hour
- Full-time
- 18 years or older
- Computer literacy
- Pass drug screening
- Paid training
- AD&D insurance
Quick Apply
1d

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Patient Representative - 1st Shift

The Ohio State University -
Columbus, OH

Apply Now

Job Details

Full-time

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
Loan forgiveness
Retirement plan
Prescription drug insurance

Qualifications

Customer communication
Program design
Writing skills
High school diploma or GED
Conflict management
Cross-functional collaboration

Full Job Description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected] . If you have questions while submitting an application, please review these frequently asked questions .

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please l og in to Workday to use the internal application process.

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:

Patient Representative - 1st Shift

Department:

James | Patient Experience

Scope of Position

The Ohio State University Medical Center is committed to enhancing the quality of care provided to patients and families. This position is responsible for providing family support, education, mediation/issue resolution, project support, and patient information in the public spaces so that optimal quality and communication can be achieved. This position supports the development, implementation and coordination of programs and services that promote positive patient relations and patient/family satisfaction including promoting customer service behaviors.

Position Summary

Through personal interaction with families and visitors, collaboration with volunteers, and connections with other OSUMC services, the Patient Representative provides information, visitation, physical comfort, and emotional support. The Patient Representative functions include responding to family and visitor concerns through empathetic verbal communication skills. The Patient Representative provides proactive customer service interventions by anticipating the needs and feelings of families and visitors. The Patient Representative utilizes, as necessary, interpersonal, diplomacy, and conflict management skills, and service recovery approaches. Effective and timely communication is the primary tool and goal of the Patient Representative. Because the lobby and visitor lounge environment can sometimes become overwhelming and confusing to families and visitors, the Patient Representative, actively communicates family issues, questions, and concerns; regular rounding, and facilitates communication and updates to families and visitors. The Patient Representative will be responsible for providing important non-clinical information to families and visitors.

Minimum Requirements

Must be available to work Monday - Friday, 10 am to 6:30 pm.
High School diploma or GED. Certification or vocational training may be preferred.
1 year of relevant experience required. 2-4 years of relevant experience preferred.
Experience equivalent to 1 year of full-time employment in a clinical or critical care area role preferred.
Evidence of customer service skills/training and ability to collaborate with a variety of individuals across the organization.
Evidence of highly refined interpersonal skills, skills in conflict resolution, problem solving, program planning, and writing and verbal communication skills.

Our Comprehensive Employee Benefits Include

An array of retirement plan options, each with a generous employer contribution.
Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
Paid vacation and sick leave, including short and long-term disability and paid parental leave.
Get the most out of the Public Service Loan Forgiveness program.
And much more!

Career Roadmap

CAREER LEVEL: T2

Additional Information:

Location:

James Outpatient Care (1043)

Position Type:

Regular

Scheduled Hours:

Shift:

First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The university is an equal opportunity employer, including veterans and disability.

Apply Now

Refine Your Search

visitor services jobs in columbus

Patient Representative - 1st Shift

Patient Representative - 3rd Shift

Patient Representative - 2nd Shift

Director of James Nutrition Services

2nd-Shift (Weekend) Concierge

Member Services Support FT

Front Desk/cleaner

Wheel Chair Escorts - OSU Wexner Medical Center - $17/hr

Hospitality Associate

Security Officer Driver Visitor Services

Front Office Assistant

Ambassador - Part-Time Weekend Hours

Front Desk Receptionist

Valet Drivers - Blackwell Inn - Columbus

Patient Dining Associate

Shuttle Driver - City of Groveport

PRN Patient Access Representative

Valet Parking Coordinator - OSU Wexner Medical Center - $16/hr

Customer Relations Associate - Part Time

Security Officer Patrol Badge Verifier

I want to receive the latest job alert for visitor services in columbus

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