Top 3 Vt doubletree front desk Jobs in Columbus

Front Desk Agent
DoubleTree Dublin —Dublin, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
DOUBLETREE DUBLIN —Dublin, OH
- $15 - $16 an hour
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Night Auditor
DoubleTree Dublin —Dublin, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid time off
Quick Apply
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Front Desk Agent
DoubleTree Dublin —Dublin, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
$16 - $18 an hour
Quick Apply
Front Desk Agent
DOUBLETREE DUBLIN —Dublin, OH
The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during…
$15 - $16 an hour
Quick Apply

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Front Desk Agent

DoubleTree Dublin -
Dublin, OH

Quick Apply

Job Details

Part-time
$16 - $18 an hour

Qualifications

Customer communication
Employee relationship building
High school diploma or GED

Full Job Description

The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel’s system, verifying reservation details, address, and payment information.
Promote and enroll guests in the hotel’s loyalty program, providing recognition and benefits to members.
Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy.
Assist with hotel shuttle or transportation services, ensuring timely and courteous service.
Assist guests with luggage upon arrival and departure.
Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes.
Be aware of and prepare for incoming VIP guests.
Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
Exhibit a positive and cooperative attitude as part of the team.
Communicate effectively with coworkers and contribute to a supportive work environment.
Handle and account for keys properly.
Understand and adhere to emergency procedures and security policies.
Ensure the confidentiality and protection of guest room numbers.
Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
Must maintain a neat, clean, and well-groomed appearance in accordance with company standards

Qualifications:

Education: High School diploma or equivalent.

Experience: Prior experience in a customer service role preferred.

Strong verbal and written communication skills.
Basic computer skills.
Knowledge of the hotel, its services, and the surrounding area.
Ability to stand for extended periods, up to 8 hours.
Ability to lift up to 15 lbs on occasion.
Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.

Quick Apply

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