Top 17 Workers compensation claims representative Jobs in Columbus

Associate Customer Service Representative, CI
Liberty Mutual —Columbus, OH
- $38,000 - $70,000 a year
- Weekends as needed
- Hybrid work
- Office
- High school diploma or GED
- Organizational skills
- Disability insurance
10d
Safety & Fleet Manager
Habitat for Humanity MidOhio —Columbus, OH
- $63,000 - $75,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Health savings account
- Paid holidays
Quick Apply
Senior Claims Adjuster I - Workers Compensation
Liberty Mutual —Columbus, OH
- $67,000 - $126,000 a year
- Full-time
- Office
- 3 years
- Bachelor's degree
Disability Representative Sr
Sedgwick —Dublin, OH
- Hybrid work
- Writing skills
- Office
- High school diploma or GED
- Health savings account
- Disability insurance
Bilingual - Workers' Compensation Claims Assistant (PN: 20069153)
State of Ohio - Workers' Compensation —Columbus, OH
- $23.65 an hour
- Full-time
- Background check
- Spanish
- Public speaking
- Paid holidays
- Health insurance
2d
Human Resources Assistant
City of Delaware, OH —Delaware, OH
- $25.65 - $35.91 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Paid holidays
- Dental insurance
10d
Valet Drivers - OSU Wexner Medical Center - $15/hr plus tips and bonuses - All shifts
Towne Park —Columbus, OH
- $15 an hour
- Part-time
- 18 years or older
- Clean driving record
- Hospital
- Health insurance
- 401(k)
Valet Parking Coordinator - OSU Wexner Medical Center - $18/hr
Towne Park —Columbus, OH
- $16 - $18 an hour
- Part-time
- 18 years or older
- Hospital
- Basic math
- 401(k)
Lead Event Specialist Part Time
Product Connections —Columbus, OH
- $14.50 an hour
- Part-time
- Serving
- Computer literacy
- Mid-level
Quick Apply
Local City Driver
Saia Inc. —Columbus, OH
- $32.75 - $38.50 an hour
- Weekends as needed
- Clean driving record
- Hazmat Endorsement
- Local
Regional Safety Manager (Full-time)
Penhall Company —Columbus, OH
- Full-time
- Background check
- Spanish
- Construction site
- AD&D insurance
- Disability insurance
Columbus- BWC Attorney 1 (PN 20067570)
State of Ohio - Workers' Compensation —Columbus, OH
- $38.01 - $55.80 an hour
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
6d
Valet Drivers - Blackwell Inn - Columbus
Towne Park —Columbus, OH
- $11 - $18 an hour
- Part-time
- Basic math
- No experience needed
- English
- Health insurance
- 401(k)
Line Haul Driver
Saia Inc. —Columbus, OH
- $0.75 - $0.84 per mile
- Weekends as needed
- Clean driving record
- Hazmat Endorsement
- English

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Associate Claims Adjuster - Workers Compensation
Liberty Mutual —Columbus, OH
As a Workers Compensation Associate Claims Specialist, you will develops the knowledge and skills needed to conduct thorough investigations, make decisions…
$50,000 - $94,000 a year
Associate Customer Service Representative, CI
Liberty Mutual —Columbus, OH
Transmits reports and messages to branch offices and to state agency as required. Through a primary intake method (telephone reports, fax and other sources).
$38,000 - $70,000 a year
10d

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EHS Manager
WESTERMAN INC —Bremen, OH
Provides support to other EHS Managers within Westerman Inc. during incident investigations to identify root causes and develop Corrective Actions.
$95,000 - $105,000 a year
Quick Apply
3d
Associate Customer Service Representative, CI
Liberty Mutual —Columbus, OH
Transmits reports and messages to branch offices and to state agency as required. Through a primary intake method (telephone reports, fax and other sources).
$38,000 - $70,000 a year
10d

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Associate Customer Service Representative, CI

Liberty Mutual -
Columbus, OH

Apply Now

Job Details

Full-time
$38,000 - $70,000 a year
10 days ago

Benefits

Disability insurance

Qualifications

Computer operation
Customer communication
Customer relationship building
Client rapport building
AI tools proficiency
Generative models
Computer skills
Stakeholder relationship building
Generative AI

Full Job Description

Description

Job Summary

Performs a limited range of customer service activities such as obtaining first notice of loss information, responding to inquiries, and explaining processing procedures to deliver the best possible outcome while meeting or exceeding the customer's expectation. Maintains essential information on all calls received.

This is a remote/hybrid position. You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Columbus, OH; Hoffman Estates, IL; Liberty Lake, WA; Indianapolis, IN; Lake Oswego, OR; Plano, TX; Suwanee, GA; and Syracuse, NY. Please note this policy is subject to change. The anticipated start date for this role is September, 8, 2026.

Responsibilities:

Deliver an exceptional customer service experience.
Obtains information from customers regarding claims and accidents on some lines (commercial auto, workers' compensation, liability, property, Integrated Disability Management, short-term disability, etc.) through a primary intake method (telephone reports, fax and other sources).
Provides direct guidance and assistance to customers regarding first report of loss or first report of injury.
Provides guidance such as Provider Referral Services (PRS).
Assists with customer inquiries and/or problems, alerts people leaders to potential escalations.
Refers callers to appropriate contacts.
Transmits reports and messages to branch offices and to state agency as required.
May act as a liaison between management and customer for routine information and reports requested.
Prepares reports for management from customer information.
Maintains logs, records and reports as required to ensure accurate information and reporting capabilities for customers.
Updates information on automated system.
Performs weekend driver work as needed once proficient in telephony skill.

Qualifications

Demonstrates a willingness to be coachable by remaining open to feedback and applying it effectively to support continued growth and help reduce recurring trends.
Demonstrating accountability for managing time effectively and ensuring consistent attendance and preparedness during scheduled work hours.
Achieving established efficiency goals to support business results.
Maintaining strong schedule adherence to ensure customer accessibility.
Following Triton standards and demonstrating professional work habits.
Maintaining dependable attendance and adhering to the Time Away from Work Policy.
Managing time effectively by being present, prepared, and available during scheduled work hours.
Adopt and utilize GPT and generative AI tools to enhance efficiency, support quality outcomes, and contribute to a culture of innovation and continuous improvement.
Describe the minimum level of preparation, training, and experience, as well as any special skills, which are required to competently perform the duties of this job.
Interpersonal and listening skills to build solid relationships inside and outside the organization.
Communication skills to perform active listening and exchange accurate information in a responsive, respectful manner.
Ability to exercise influence and create good outcomes.
Adaptability to be open-minded and flexible when faced with changes at work.
Ability to understand, remember and explain claims reporting procedures; and working knowledge of systems and personal computers.
High school diploma (or equivalent) and a minimum of 1-2 years of customer service or insurance experience preferred.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco

Apply Now

Refine Your Search

workers compensation claims representative jobs in columbus

Associate Customer Service Representative, CI

Safety & Fleet Manager

Senior Claims Adjuster I - Workers Compensation

Disability Representative Sr

Bilingual - Workers' Compensation Claims Assistant (PN: 20069153)

Human Resources Assistant

Valet Drivers - OSU Wexner Medical Center - $15/hr plus tips and bonuses - All shifts

Valet Parking Coordinator - OSU Wexner Medical Center - $18/hr

Lead Event Specialist Part Time

Local City Driver

Regional Safety Manager (Full-time)

Columbus- BWC Attorney 1 (PN 20067570)

Valet Drivers - Blackwell Inn - Columbus

Line Haul Driver

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