The Epic Database Administrator I supports, monitors, and maintains Epic’s Cache, Clarity, and Caboodle databases to ensure availability, performance, and security. Duties include designing and implementing infrastructure, managing updates and backups, testing disaster recovery, resolving issues, and performing ETL processes. Provides customer service, technical troubleshooting, and on-call support to maintain reliable operations. Epic Clarity and Caboodle Administrator experience or certification strongly desired.
Analyses business needs, defines requirements, implements systems, and manages installed applications in a complex architecture. Provides technical and advice and guidance to team members.
Essential Functions:
- Carries out systems analysis and oversees the planning, design and implementation for large and complex systems ensuring business areas requirements are met.
- Schedules the work of systems analysts providing technical guidance and mentoring and ensures that project deadlines are met.
- Documents system design, testing, and maintenance procedures for future reference. Assures data integrity and system survivability by developing and maintaining Disaster Recovery plans for assigned systems.
- Collaborates with other professionals to determine functional and non-functional requirements for new software or applications.
- Evaluates the effectiveness of existing systems and applications and recommends modifications to improve system performance.
- Collaborates with project managers and other team members to ensure project goals are met.
- Oversees and coordinates system testing, user acceptance testing and end-user training.
Education Requirement:
Bachelor's degree or equivalent experience, required.
Licensure Requirement:
(not specified)
Certifications:
(not specified)
Skills:
- Strong problem solving ability to understand highly complex systems and articulate details both verbally and visually.
- Quantitative and Qualitative requirements gathering, evaluate technical detail, and data validation.
- Exceptional interpersonal, communication, and presentation skills required to interact effectively with all levels of the organization and external contacts.
- In depth working knowledge of Application functionality and integration between desktop clients and servers, including applications, databases, storage, and web services.
- Basic understanding of hardware device and/or operating system capabilities.
- Excellent understanding of ITIL processes with regard to build, enhancement, and maintenance of Application systems.
- Advanced understanding of database systems, Oracle, SQL, Access Database structures, preferred.
- Advanced working knowledge of Microsoft desktop and server platforms, OR Epic including but not limited to design, installation, configuration, optimization, and administration, preferred.
Experience:
- 7 years of combined experience providing information technology support, or equivalent education, required.
- Project Management Skills - Excellent project management skills required with a minimum of 4 years project management experience.
- Experience in a healthcare environment, required.
Physical Requirements:
OCCASIONALLY: Bend/twist, Squat/kneel, Standing, Walking
FREQUENTLY: Lifting / Carrying: 0-10 lbs, Sitting
CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near
Additional Physical Requirements performed but not listed above:
Position requires the ability to interact effectively with customers and information systems personnel across the organization.
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
