Top 9 Senior research associate Jobs in Columbus Oh

Experience Research Senior Associate
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health insurance
- Tuition reimbursement
Research Senior Associate
The Ohio State University —Columbus, OH
- Full-time
- Background check
- Pass drug screening
- Master's degree
Assistant to Senior Leadership- Research Administration
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Writing skills
- Ability to climb stairs
- Experience equivalent to degree accepted
14d
Laboratory Research Operations Senior Technician
The Ohio State University —Columbus, OH
- $22.93 - $29.95 an hour
- Full-time
- Background check
- Schematics
- Engineering
Research Senior Associate- Neurology
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- Mid-level
1d
Research Senior Technician - Anesthesiology
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- High school diploma or GED
Research Senior Technician - Comprehensive Cancer Center
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Bachelor of Science
- Pass drug screening
Data Scientist Senior Associate - Consumer Bank Marketing Analytics
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Tuition reimbursement

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Research Associate - RI CCTR Barrachina
Nationwide Children's Hospital —Columbus, OH
Conducts independent research studies and laboratory analysis in conjunction with PI. Bachelor's Degree in relevant field, required. EOE M/F/Disability/Vet".
Clinical Research Assistant 2-Hematology
The Ohio State University Wexner Medical Center —Columbus, OH
Bachelor’s Degree in Biological Sciences, Health Sciences or medical field, or equivalent combination of education experience required. Posted Date: 8/11/2026.
12d

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Experience Research Senior Associate
JPMorganChase —Columbus, OH
Your work will directly impact the design, architecture, and functionality of our offerings, collaborating with cross-functional teams to contribute to…
Research Senior Associate
The Ohio State University —Columbus, OH
In vivo animal models, slice electrophysiology, histological/immunohistochemical analysis of cell death, flow cytometry, and neurobehavioral testing are…

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Experience Research Senior Associate

JPMorganChase -
Columbus, OH

Apply Now

Job Details

Full-time

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Quantitative applied research
Qualitative data analysis
AI tools proficiency
Survey analysis
User research for product design
Ethnographic research

Full Job Description

JOB DESCRIPTION

Bring your industry trends and knowledge to our team and shape exceptional user experiences through cutting-edge research, influencing product, service, and experience design and functionality.

An an Experience Research Senior Associate in the One Chase Experience team, you will play a pivotal role in shaping user experiences across our products and services. Leveraging advanced proficiency in research methods, analysis, and both quantitative and qualitative techniques, identify customer needs and translate them into actionable insights and recommendations. You will act as a core contributor to aid in developing research studies that answer user needs. Your work will directly impact the design, architecture, and functionality of our offerings, collaborating with cross-functional teams to contribute to discussions on design and research, and leading the decision on which methods best suit key design questions.

This role will focus on understanding the Affluent customer segment and identifying ways to support efforts in driving tailored products, services, and experiences for customers and employees who serve these customers. Will collaborate regularly with product and design teams to develop customer management tools and systems.

Job responsibilities

Conduct and execute research studies using advanced research methods, such as surveys, interviews, ethnography, and quantitative and qualitative techniques, to gather customer insights
Analyze and interpret data, identify patterns and trends, and provide actionable recommendations to inform user experience design decisions and facilitate improvements in customer satisfaction and engagement
Collaborate with cross-functional teams to ensure the integration of user insights into product development processes based on research findings
Partner daily with design, content strategy, product development, technology, and data & analytics teams to generate solutions.
Contribute to the creation and refinement of experience research strategies and connect craft work to business goals and success metrics, taking into consideration downstream implications
Stay current with industry trends, AI/LLM usage, and incorporate knowledge into team insights
Manage large qualitative data sets and a variety of inputs to derive strategic insight that informs human-centered strategies.

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in generative and evaluative user experience research, employing advanced research methods and techniques
Demonstrated proficiency in both quantitative and qualitative research methods, including survey and interview design, ethnography, and data analysis
Advanced knowledge of user experience design principles and practices, with a focus on how ethnographic principles influence effective user experiences
Advanced understanding of current research methodologies, with the ability to review and understand how to apply current research practices to better inform experience designs

Preferred qualifications, capabilities, and skills

Experience in discovery research methodologies, service design, and Jobs-to-be-Done is a plus.
Comfort and familiarity with customer segmentation research and CMR are a plus.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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Refine Your Search

senior research associate jobs in columbus oh

Experience Research Senior Associate

Research Senior Associate

Assistant to Senior Leadership- Research Administration

Laboratory Research Operations Senior Technician

Research Senior Associate- Neurology

Research Senior Technician - Anesthesiology

Research Senior Technician - Comprehensive Cancer Center

Data Scientist Senior Associate - Consumer Bank Marketing Analytics

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