Top 1 Hotel front desk Jobs in Colusa Ca

Front Desk Agent
Red Roof Inn & HomeTowne Studios —Yuba City, CA
- From $16.90 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Employee discount
Quick Apply

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Front Desk Agent

Red Roof Inn & HomeTowne Studios -
Yuba City, CA

Quick Apply

Job Details

Part-time
From $16.90 an hour

Benefits

Employee discount

Full Job Description

Overview
Join our dynamic hospitality team as a Front Desk Agent, where you will be the welcoming face and first point of contact for our guests. This energetic role offers an exciting opportunity to deliver exceptional guest experiences, manage front desk operations, and ensure smooth hotel functions. Your enthusiasm and professionalism will set the tone for memorable stays and positive guest relations, making every visitor feel valued and cared for from check-in to check-out. If you thrive in a lively environment and enjoy providing top-tier customer service, this position is perfect for you!

Duties

Greet guests warmly upon arrival, ensuring a friendly and efficient check-in process
Manage multi-line phone systems with professionalism, answering inquiries and directing calls promptly
Handle guest requests, reservations, cancellations, and special accommodations with enthusiasm and attention to detail
Maintain accurate records of guest information, billing details, and room assignments
Conduct night audits to reconcile daily transactions, ensuring accuracy in financial records
Provide exceptional guest services by addressing concerns swiftly and courteously to enhance overall satisfaction
Assist with hotel management tasks such as coordinating with housekeeping and maintenance teams to ensure guest comfort and safety

Qualifications

Proven experience in hospitality management or hotel front desk operations is highly preferred
Bilingual or multilingual skills to communicate effectively with diverse guests are a strong advantage
Strong customer service skills with a friendly, energetic demeanor
Knowledge of hotel management systems and multi-line phone systems is desirable
Ability to handle night audit procedures and perform administrative tasks efficiently during late shifts
Excellent phone etiquette and communication skills to engage with guests professionally
Previous hotel experience or resort background is beneficial but not mandatory; a passion for hospitality is essential

Embark on a rewarding career where your energy makes a difference! We’re dedicated to fostering an inclusive environment that values your skills in guest relations, hospitality management, and multilingual communication. Join us in creating memorable experiences that keep guests coming back!

Pay: From $16.90 per hour

Benefits:

Employee discount

Experience:

Hotel: 1 year (Preferred)

Language:

Spanish (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Work Location: In person

Quick Apply

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hotel front desk jobs in colusa ca

Front Desk Agent

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