Top 9 Director restaurant operations Jobs in Concord, Nc

Area Manager
Firehouse Subs —Charlotte, NC
- Weekends as needed
- Sales
- Fast casual restaurant
- 3 years
Quick Apply
Regional Vice President
Compass Corporate —Charlotte, NC
- $225,000 - $250,000 a year
- Full-time
- Background check
- Customer service
- English
- Commuter assistance
- Paid parental leave
Quick Apply
4d
Beverage Director
Sea Grill Restaurant And Bar —Charlotte, NC
- $55,000 - $70,000 a year
- Full-time
- Bar
- 5 years
- Mentoring
- Paid time off
Quick Apply
Director of Food and Beverage
The Ivey's Hotel —Charlotte, NC
- $63,000 - $70,000 a year
- Weekends as needed
- Bar
- Restaurant management
- Hotel
- Paid training
- Paid time off
Quick Apply
5d
Front of House Director
Chick-fil-A —Huntersville, NC
- From $18 an hour
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid training
- Mileage reimbursement
Quick Apply
SVP, TRANSFORMATION
Compass Corporate —Charlotte, NC
- Full-time
- Background check
- Bachelor's degree
- Senior level
- Commuter assistance
- Paid parental leave
Quick Apply
Kitchen Director
Chick-fil-A —Charlotte, NC
- Up to $62,000 a year
- 8 hour shift
- ServSafe
- Customer service
- Mid-level
- Paid training
- Health insurance
Quick Apply

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Area Manager

Firehouse Subs -
Charlotte, NC

Quick Apply

Job Details

Full-time

Qualifications

Vendor relationship building
Customer communication

Full Job Description

Brand summaryFirehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.Job description

Job Description: Director of Restaurant Operations

At Firehouse Subs, we are passionate about our commitment to and passion for

hearty and flavorful food, heartfelt service, and public safety. We are looking for an experienced Restaurant Operations Manager to lead our team and maintain our high standards. The ideal candidate will have experience in the restaurant industry, managing multiple locations and teams. You will be responsible for all aspects of restaurant operations, as well as creating and implementing systems and processes to increase efficiency and profitability. You will also be responsible for maintaining our high standards of food quality and customer service.

Leadership:

As Director of Restaurant Operations, you will oversee staff, including cashiers, team members, general managers, and area managers. You will oversee the Area Managers for each region. Effective leadership is a crucial skill for this position, as it allows you to motivate and direct your team to achieve company goals. Leadership also allows you to delegate tasks and responsibilities to the most qualified members of your team.

Communication:

Communication is the act of conveying information to another person. As Director of Restaurant Operations, you will need to communicate with owners, employees, customers and suppliers. Effective communication can help you to lead a team, develop employee skills and improve customer satisfaction.

Organization:

As Director of Restaurant Operations, you are responsible for overseeing all aspects of a

restaurant, including managing the budget, scheduling shifts and managing inventory. To be successful in operations, you must be able to maintain order in the workplace and keep track of all the details.

Your Impact:

Monitoring restaurant operations to ensure compliance with food safety standards and industry regulations
Training staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality
Reviewing financial reports to identify ways to improve profitability
Ensuring that all employees are aware of any upcoming events or promotions so they can be promoted to guests
Managing the scheduling of employees to ensure adequate coverage during peak hours without overstaffing during slow times
Hiring and training new employees, as well as terminating workers who are consistently underperforming or disruptive
Maintaining communication with vendors to ensure that food supplies are adequate and prices are competitive
Establishing long-term business goals and objectives to improve the overall performance of the restaurant
Ensure that all restaurant policies, procedures, and standards are followed
Investigate complaints and take appropriate action to resolve them
Monitor inventory levels and order supplies as needed
Prepare reports for upper management
Handle customer inquiries and complaints
Participate in the development of marketing plans
Supervise the opening and closing of the restaurant
Perform other duties as assigned
Monitor building and facility maintenance to ensure all equipment is maintained, operational, and in good working condition

Background Profile:

Bachelor's degree in business, hospitality, or related field
3-5 years of experience in restaurant management
Proven ability to increase sales and profitability
Strong leadership skills with the ability to motivate and develop a team
Excellent communication, customer service, and interpersonal skills
Ability to work effectively under pressure in a fast-paced environment
Flexible schedule, including nights, weekends, and holidays
Ability to manage schedule and travel to sites in SC and NC

Preferred Skills and Qualifications:

5-7 years of experience in restaurant management
Working knowledge of Microsoft Office, POS systems, and restaurant software programs
ServSafe Certified Food Manager (CFM) certification
ServSafe Certified Proctor

Quick Apply

Refine Your Search

director restaurant operations jobs in concord, nc

Area Manager

Regional Vice President

Beverage Director

Director of Food and Beverage

Front of House Director

SVP, TRANSFORMATION

Kitchen Director

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