Top 11 Service desk manager Jobs in Concord, Nh

Client Service Supervisor
VCA Animal Hospitals —Concord, NH
- Weekends as needed
- Computer literacy
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Systems Administrator I
Associated Grocers of New England —Pembroke, NH
- Computer science
- Computer Science
- Mid-level
Quick Apply
10d
Call Center Operator
INTRALOT INC —Concord, NH
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
Quick Apply
Systems Administrator I
St. Mary's Bank —Manchester, NH
- Computer science
- Azure
- Computer Science
Quick Apply
Member Engagement Manager
Capital City Sports and Fitness —Concord, NH
- $15 an hour
- Part-time
- Business development
- In-person
- 1 year
- Employee discount
- Opportunities for advancement
Quick Apply
11d
Territory Manager - Manchester, New Hampshire
International Drilling Equipment —Manchester, NH
- Computer literacy
- Writing skills
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Account Manager
LGC Group —Manchester, NH
- $95,000 - $105,000 a year
- Full-time
- Up to 50% travel
- 5 years
- Bachelor of Science
- Health savings account
- Disability insurance
Quick Apply
Business Development Manager
Blue Door Living —Manchester, NH
- $65,000 - $100,000 a year
- Weekends as needed
- In person
- Background check
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
13d

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Aveda Institutes, & Nurtur Salon & Spas —Columbus, OH
The team member in this position must be able to travel locally to events and for out-of-state training as necessary. Medical/Dental/Vision/Life Insurance.
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Client Service Supervisor

VCA Animal Hospitals -
Concord, NH

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
On-the-job training
Vision insurance

Qualifications

Customer communication

Full Job Description

Location Concord, New Hampshire, United States of America Category Hospital Support Roles Job Id R-243327 Job Type Full time

At VCA, we know that we couldn’t have grown into the company we are today without all of our hardworking, talented employees! We value all our employees and we want you to stick around! Career growth and professional development is important, so we want to provide you with opportunities to take on new and exciting roles within VCA!

VCA Russell Animal Hospital is a 4-doctor practice that has been AAHA accredited for over 75 years. It is centrally located in Concord, New Hampshire, an hour away from the mountains and the seacoast.

We are seeking a highly experienced Client Service Professional to join our leadership team as Client Service Supervisor.
Under direction from the Hospital Manager/Administrator, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations.
Applicant must be a reliable self-starter, motivated by a challenging, fast-paced environment. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service.

Skills and Qualifications

Excellent knowledge of client service and communication center operations.
Strong organizational skills.
Strong client relations and interpersonal skills.
Intermediate to expert computer skills.
Excellent oral and written communication skills.
Strong supervisory skills.
Self-starter and team player.
Strong client service background.
Ability to lift up to 40 pounds.
2 years of supervisory experience required.
2 years of experience in the veterinary field preferred.
The schedule for this position will be based on the needs of the business. Supervisor will have a flexible schedule to ensure coverage which include days, overnights, weekends and holidays.

Job Responsibilities

Responsible for the day-to-day client service areas of the front office and internally with departmental relations. This includes interviewing, training, coaching, developing, mentoring and disciplinary action as appropriate.
Direct on-the-job training to develop employee skill sets, advise employees of performance requirements with the standards of client service for the organization.
Assist Hospital Manager with day to day operations.
Resolve informal client complaints, maintain and report on these issues to the hospital manager.
Responsible for the efficient day-to-day running of the front office to include enforcement of policies, procedures and protocols.
Identify and provide recommendations for potential problems, non-routine situations, work flow processes, and client service needs to the hospital manager.
Make decisions on behalf of the department utilizing good judgment, which demonstrates the best interest of the hospital and the clients.
Coach employees and direct reports.
Assist in the development and delivery of employee evaluations for the front desk with hospital manager.
Assist in the development, implementation and maintenance of reporting tools and queries needed to manage the business.
Handle communication of financial information to clients and doctors.
Act as a liaison between front office and other department supervisors.

We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Apply Now

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service desk manager jobs in concord, nh

Client Service Supervisor

Systems Administrator I

Call Center Operator

Systems Administrator I

Member Engagement Manager

Territory Manager - Manchester, New Hampshire

Account Manager

Business Development Manager

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