Top 40 Software quality analyst Jobs in Concord, Nh

Desktop Support Analyst
Control Technologies, Inc. —Manchester, NH
- $60,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
MO 1.6-Business Analyst 779760
FHR —Concord, NH
- Hybrid work
- Microsoft Word
- Computer science
- Microsoft Excel
Quick Apply
Quality Assurance Engineer
HEALTHPLANONE, LLC —Concord, NH
- Full-time
- Computer science
- Computer Science
- Writing skills
- Health insurance
Quick Apply
RXMS Power Quality Data Analyst
Avtron Power Solutions, LLC —Manchester, NH
- $85,000 - $100,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Solutionthealth - Epic Applications Analyst 1-4 (EpicCare Ambulatory) - Full Time
SolutionHealth —Concord, NH
- Full-time
- Writing skills
- System design
- Research
- Disability insurance
- Health insurance
Sr Front End Developer
Connection —Concord, NH
- $97,000 - $125,000 a year
- Full-time
- Remote
- Analysis skills
- US work authorization
- Senior level
- Paid time off
Data Warehouse Developer
New England Life Care —Concord, NH
- $120,000 - $139,000 a year
- Multiple hires
- Hybrid work
- 7 years
- Computer Science
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
12d
Business Analyst
Farm Credit East —Bedford, NH
- $55,000 - $90,000 a year
- Hybrid work
- Mid-level
- Bachelor's degree
- Training & development
- Health savings account
- AD&D insurance
Quick Apply
9d
Bookkeeper/Accounts Administrator
JLS Mailing Services —Concord, NH
- Full-time
- Writing skills
- HIPAA
- Research
Quick Apply
(USA) Senior, Data Analyst
Walmart —Raymond, NH
- $88,000 - $171,000 a year
- Computer Science
- High school
- Engineering
- Paid jury duty
- Disability insurance
Analyst-Implementation (On-Site)
Neumo Holdings LLC —Amherst, NH
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Senior Systems Analyst -Merrimack, NH
Photon —Merrimack, NH
- $36,000 - $127,000 a year
- Full-time
- Computer Science
- 5 years
- Research
- Paid holidays
- Health insurance
Sr.Fullstack Engineer -Merrimack, NH
Photon —Merrimack, NH
- $40,000 - $142,000 a year
- Full-time
- Computer Science
- System design
- AWS
- Paid holidays
- Health insurance
Principal Oracle DBA
Fidelity TalentSource —Merrimack, NH
- $60 - $80 an hour
- On call
- Customer service
- Engineering
- 11+ years
11d
Financial Planner
Arcadia Financial Group —Manchester, NH
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Finance
- Analysis skills
- Disability insurance
- Dental insurance
Quick Apply
Full Stack Engineer
Fidelity TalentSource —Merrimack, NH
- Computer science
- Computer Science
- System design
Senior Business Analyst / Product Owner
Crowe —Manchester, NH
- $80,900 - $160,300 a year
- Full-time
- 5 years
- Analysis skills
- US work authorization
Quick Apply
3d
Project Cost Controls Manager, PV South Central
SOLV Energy, LLC —Concord, NH
- $125,768 - $167,272 a year
- Full-time
- Remote
- 5 years
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply

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MO 1.6-Business Analyst 779760
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software quality analyst jobs near concord, nh

Desktop Support Analyst

Control Technologies, Inc. -
Manchester, NH

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year

Qualifications

Microsoft Excel
In-person customer service
Windows
Internal employee customer service
Productivity software support
Desktop (troubleshooting support)
Desktop applications
Customer support
Desktop administration
Technical Proficiency

Full Job Description

Founded in 2015 in Toronto, Canada, KORE Solutions is a subsidiary company of HTS and an innovative technology solutions and services provider with a strong focus on the HVAC manufacturer’s representative industry. With a variety of offerings including business intelligence software, help service support, and more, KORE delivers end-to-end solutions that empower our partners and clients to build their successful business.
At KORE, communication and collaboration is our top priority. As a team member, you’ll be working closely with all departments to develop our software, TRAX, and the infrastructure surrounding it. We have a strong teamwork-oriented culture, meaning you’re surrounded by resources who want you to succeed. Your contributions will also have a direct impact. You’ll be providing meaningful change to the company and serve to enhance our processes.

Job Mandate
The Desktop Analyst plays a key role within the Technology team, driving Kore's growth and innovation in the industry while delivering outstanding technical support and customer service to corporate clients and HTS departmental technology users.

This position provides Level 1 and Level 2 technical support to office-based and remote employees across North America. The Agent will respond promptly to technical issues, ensuring minimal impact on daily operations, and support users in effectively leveraging desktop applications, hardware, and IT services.

This role involves collaborating on technology initiatives, including planning, designing, and implementing cutting-edge solutions. The Agent will be a critical resource for troubleshooting, creating documentation, and enhancing IT support processes to ensure they align with organizational objectives while maintaining a strong commitment to customer satisfaction.

Job Details

Major Responsibilities:
End-User Support & Service Delivery

Provide Tier 1 and Tier 2 technical support to end-users in-person, via phone, and through remote support tools.

Resolve hardware, software, and peripheral issues (e.g., desktops, laptops, printers, mobile devices).

Document all support activities in the ticketing system and ensure timely resolution in accordance with SLAs.

Support onboarding and offboarding processes, including hardware setup and user account provisioning.

Systems & Application Support

Troubleshoot and support Microsoft 365 applications (Outlook, Teams, Excel, SharePoint, etc.).

Diagnose and resolve complex hardware, software, and mobile issues, ensuring system functionality and user satisfaction

Provide support for remote connectivity solutions such as VPN and Citrix.

Assist with Active Directory user management and password resets.

Coordinate with Level 3 teams for application escalations and updates.

Hardware & Asset Management

Deploy, configure, and maintain desktop and laptop hardware.

Oversee inventory control, track IT assets, and ensure records are current and accurate.

Perform equipment moves, replacements, and decommissions as needed.

Office & Field Support

Travel to office locations across the US and Canada to support site-specific needs (e.g., network troubleshooting, hardware refreshes).

Provide support during office relocations, expansions, or events requiring onsite technical presence.

Coordinate with vendors and facilities for infrastructure-related repairs or changes.

Documentation & Process Improvement

Maintain knowledge base articles and create user guides as needed.

Identify recurring issues and propose process improvements to enhance efficiency.

Ensure compliance with IT policies, procedures, and security standards.

Adhere to and understand data governance and compliance regulations to ensure secure IT operations.

Collaboration & Communication

Collaborate closely with IT team members across North America and other global regions.

Participate in team meetings, knowledge-sharing sessions, and project-based initiatives.

Communicate technical information clearly to non-technical users.

Working Conditions:
Office and Remote presence are required

Office setting - Open, collaborative office space (may vary by location)

Provided after-hours and weekend on-call support when required

Fast-paced environment with tight deadlines

Reliable access to personal transportation is a requirement

Must have a valid passport

Minimum Required Technical Skills / Qualifications
Knowledge, Education, Training
An IT-related degree or diploma is preferred, showcasing foundational knowledge in the technology field or equivalent experience

Industry-recognized certifications (e.g., CompTIA, Microsoft, Cisco) are highly valued, reflecting specialized expertise and professional growth.

Equivalent work experience in the technology sector, demonstrating hands-on proficiency and practical problem-solving skills

Experience Minimum of 3-5 years of hardware and software support experience Minimum of 3-5 years of customer support experience
Technical Skills
Expertise in providing first and second-level support for corporate, departmental, and clinical technologies, including strong knowledge of all Windows-based operating systems

Strong knowledge of PC-based computer hardware

Strong knowledge of the Office 365 suite

Basic networking knowledge, software, and security systems.

Minimum Required Behavioural / Soft Skills
Skills
Demonstrates written and verbal communication excellence, ensuring clarity and professionalism in all interactions.

Thrives in fast-paced environments with minimal supervision, consistently delivering high-quality results.

Highly efficient in managing multiple priorities, with a keen eye for detail and responsiveness to dynamic tasks.

A self-motivated individual who embraces creative problem-solving and enjoys exploring new ideas and approaches.

Exhibits a friendly, outgoing demeanour, fostering strong relationships and collaboration with colleagues and clients.Demonstrated ability to collaborate with team members, vendors, and corporate IT teams on technology projects while maintaining clear and consistent communication with stakeholders.

KORE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by laws.

Quick Apply

Refine Your Search

software quality analyst jobs in concord, nh

Desktop Support Analyst

MO 1.6-Business Analyst 779760

Quality Assurance Engineer

RXMS Power Quality Data Analyst

Solutionthealth - Epic Applications Analyst 1-4 (EpicCare Ambulatory) - Full Time

Sr Front End Developer

Data Warehouse Developer

Business Analyst

Bookkeeper/Accounts Administrator

(USA) Senior, Data Analyst

Analyst-Implementation (On-Site)

Senior Systems Analyst -Merrimack, NH

Sr.Fullstack Engineer -Merrimack, NH

Principal Oracle DBA

Financial Planner

Full Stack Engineer

Senior Business Analyst / Product Owner

Project Cost Controls Manager, PV South Central

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