Top 211 Technical support Jobs in Connecticut

Level 1 Technical Support - Remote / Hybrid
Northeast IT Systems, Inc. —Glastonbury, CT
- $26.44 - $31.25 an hour
- Full-time
- Hybrid work
- Background check
- Clean driving record
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
13d
Technical Support
Success Systems, Inc. —Norwalk, CT
- Mid-level
- Office
- SQL
- Health insurance
- Dental insurance
Sr. Infra Ops – IT Engineer
The Hartford —Hartford, CT
- $116,800 - $175,200 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Analysis skills
2d
Technical Service and Order Fulfillment Associate
Naiad Dynamics US, Inc. —Shelton, CT
- Urgently hiring
- Microsoft Outlook
- Computer literacy
- ERP systems
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative
GHP Media, Inc. —Orange, CT
- $20 - $25 an hour
- Full-time
- Mid-level
- Office
- In-person
- Health savings account
- Health insurance
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8d
Product Support Group Engineer
Trumpf —Farmington, CT
- Full-time
- Engineering
- Mid-level
- No degree
- Health insurance
- Dental insurance
Technical Laser Machine Support Supervisor
Trumpf —Farmington, CT
- Full-time
- Management
- Mid-level
- 3 years
- Paid time off
IT Systems Technician
Uline —Plainfield, CT
- $27 - $34 an hour
- Full-time
- Customer service
- Pass drug screening
- Mid-level
- Paid holidays
- Tuition reimbursement
IT Support and Field Technician
CMIT Solutions of Hartford & Stamford —Stamford, CT
- $40,000 - $50,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
Quick Apply
14h
Systems/Network Engineer
Clinical Insights, LLC —North Haven, CT
- $60,000 - $85,000 a year
- Full-time
- Customer service
- Mid-level
- Windows
- 401(k)
- Tuition reimbursement
Quick Apply
IT Systems Technician
Uline —Putnam, CT
- $27 - $34 an hour
- Full-time
- Customer service
- Pass drug screening
- Mid-level
- Paid holidays
- Tuition reimbursement
IT Systems Technician
Uline —Norwich, CT
- $27 - $34 an hour
- Full-time
- Customer service
- Pass drug screening
- Mid-level
- Paid holidays
- Tuition reimbursement
Instructor
Trumpf —Farmington, CT
- Full-time
- Writing skills
- Engineering
- Mid-level
Field Service Support Specialist
CorCystems, Inc. —Ridgefield, CT
- Full-time
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
Financial Planning Product Support Specialist
RightCapital —Shelton, CT
- $50,000 - $51,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid training
- Health insurance
Quick Apply
Application Specialist I- Deposits #531
COCC —Southington, CT
- $48,110 - $66,104 a year
- Full-time
- Research
- Mid-level
- Bachelor's degree
- Wellness program
- Tuition reimbursement
Quick Apply
In-Home Sales & Tech Support (Part Time)
Asurion Insurance Services —Stamford, CT
- $24.80 an hour
- Part-time
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
9d
Level 1 Help Desk Support Technician
Custom Computer Specialists —Uncasville, CT
- $20 - $24 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
14d
Level 1 Help Desk Support Technician
Custom Computer Specialists —Pomfret, CT
- $20 - $24 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
14d
Senior Engineering Support Specialist
General Dynamics Mission Systems, Inc —Groton, CT
- $86,116 - $95,534 a year
- Urgently hiring
- Hybrid work
- Customer service
- Engineering
- Laboratory experience
- Paid parental leave
- Health insurance

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technical support jobs near connecticut

Level 1 Technical Support - Remote / Hybrid

Northeast IT Systems, Inc.
Glastonbury, CT

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Job Details

Permanent | Full-time
$26.44 - $31.25 an hour
13 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Referral program
Paid sick time

Qualifications

High school diploma or GED
Firewall
Driver's License
Computer hardware
Driving
Customer support ticket management
Networking equipment (troubleshooting support)
Equipment testing
Ticketing system technical support
Telecommunications network cable installation

Full Job Description

Level 1 Technician (Remote/Hybrid)

Northeast IT Systems, Inc. is a Managed IT Services Provider (MSP) seeking a full-time Level 1 Technician to join our growing team. This position is primarily remote (work from home) with occasional onsite support required throughout Southeastern Connecticut. The ideal candidate will reside in Glastonbury, Colchester, Norwich, or surrounding areas. This position requires previous corporate IT support or MSP experience, and ability to install network hardware and devices independently.

To be considered, please submit a resume and cover letter highlighting your experience, explaining why you are an excellent candidate for this position, and specifying your preferred shift.

Primary Responsibilities
· Provide Level 1 helpdesk support to 2-5 core regional and national managed services clients.
· Respond to support requests via phone, email, and ticketing systems.
· Perform password resets and user account administration.
· Troubleshoot and resolve basic VPN connectivity issues.
· Diagnose and support printers and peripheral devices.
· Install, configure, and support end-user software applications.
· Perform basic installation, replacement, and troubleshooting of workstation, printer, and network hardware at client locations.
· Assist with the installation and physical deployment of network equipment, including switches, wireless access points, firewalls, racks, patch panels, and cabling, under the direction of senior technical staff.
· Verify connectivity and functionality of newly installed equipment and document all work performed.
· Resolve issues within the scope of Tier 1 support responsibilities and escalate issues as directed.
· Accurately document support activities, resolutions, and time entries.
· Attend occasional training sessions at corporate headquarters

Hours:

· 6AM-2:30PM or 11:30AM-8PM
· Participation in a monthly virtual company meeting held from 8:00 AM to 9:00 AM EST is required.

Work Location & Travel Expectations

· Approximately 80% remote (work-from-home).
· Approximately 20% onsite support at client locations throughout Southeastern Connecticut.
· Must be available to travel to client sites during business hours as assigned.
· Occasional emergency after-hours support may be required.
· Attendance at occasional company-sponsored meetings and training sessions may be required.

Tools & Equipment Requirements
· Employee must maintain and provide their own basic technician toolkit suitable for onsite support activities.
· Company-specific or specialized equipment required for particular projects will be provided as necessary.
· Familiarity with basic network equipment installation, structured cabling practices, patch panel connectivity, and basic connectivity testing is required.

Vehicle, Driving & Insurance Requirements
· Maintain a valid driver's license.
· Maintain an acceptable driving record.
· Maintain reliable personal transportation.
· Personal transportation must be reliable, roadworthy, properly registered and insured, and maintained in a condition suitable for professional business use. The vehicle must be capable of safely and reliably transporting technician tools, computer equipment, peripherals, and other materials reasonably required for onsite support activities.
· Maintain continuous automobile insurance coverage.
· Provide proof of insurance upon request.
· Immediately notify the company of any license suspension, DUI/OUI, major driving violations, or lapse in insurance coverage.
· Consent to periodic Motor Vehicle Record reviews as permitted by law.

Compensation

· $55,000 - $65,000 annually, commensurate with experience. Compensation based on technical experience, certifications, MSP experience, and demonstrated ability. Mileage and approved travel expenses reimbursed per company policy.

Benefits

· 10 paid company holidays annually
· Two (2) weeks paid vacation
· Five (5) paid sick days annually
· Health insurance (80% employer-paid employee premium)
· Dental insurance (80% employer-paid employee premium)
· SIMPLE IRA retirement plan with 3% company match
· Training, certification, and tuition reimbursement
· Career advancement opportunities

Pay: $26.44 - $31.25 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Education:

High school or equivalent (Required)

Work Location: Hybrid remote in Glastonbury, CT

Quick Apply

Refine Your Search

technical support jobs in connecticut

Level 1 Technical Support - Remote / Hybrid

Technical Support

Sr. Infra Ops – IT Engineer

Technical Service and Order Fulfillment Associate

Customer Service Representative

Product Support Group Engineer

Technical Laser Machine Support Supervisor

IT Systems Technician

IT Support and Field Technician

Systems/Network Engineer

IT Systems Technician

IT Systems Technician

Instructor

Field Service Support Specialist

Financial Planning Product Support Specialist

Application Specialist I- Deposits #531

In-Home Sales & Tech Support (Part Time)

Level 1 Help Desk Support Technician

Level 1 Help Desk Support Technician

Senior Engineering Support Specialist

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