Top 4 Help desk technician Jobs in Connellsville Pa

Help Desk Technician
DeLallo —Mount Pleasant, PA
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
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IT Support Technician
Adelphoi Village Inc —Latrobe, PA
- Full-time
- Computer literacy
- Entry level
- 403(b) matching
- Disability insurance
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Systems Administrator
Technimark —Latrobe, PA
- Mid-level
- Continuous improvement
- Training & development
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help desk technician jobs near connellsville pa

Help Desk Technician

DeLallo -
Mount Pleasant, PA

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Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Free flu shots
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Referral program

Qualifications

Computer operation
Windows
Computer hardware
Productivity software
Active Directory management
IT department experience

Full Job Description

DeLallo is seeking candidates for an IT Help Desk Technician in our Mount Pleasant, PA office. This position is responsible for providing technical assistance on our computer systems and serves as the first point of contact for all end users, answering questions, maintaining incoming helpdesk requests, and resolving computer problems for users in person, via telephone, or from a remote location.

This position is 100% in office - no hybrid or remote work offered.

Essential Functions:

Provide first-level contact and problem resolution for all users with hardware, software and applications problems. Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases
Administer AD and keep inventory of all assets
Configure end-user workstations and laptops for deployment
Escalate problems as appropriate following help desk procedures
Troubleshoot printers and end-device equipment
Maintain records of daily data communication transactions, problems and remedial actions, taken or installation activities
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems
Use advanced troubleshooting skills
Provide Wireless Support to end-users
Provide technical assistance and support to all end-users
Must know Windows network/ad, Win7, Win10, MS Office
Provide accurate and timely logging of problems and resolution for problems in Ticketing System
Provide Printer Support
Responsible for programming and troubleshooting of all mobile devices, i.e., telephones, MIFIs, and broadband cards

Required Skills:

Experience with IT software/hardware
Proficient in all Microsoft Suite products and multiple computer business languages
Excellent communication skills
Ability to multi-task
Ability to work independently

Required Education & Experience:

Bachelor’s degree in Information Technology or other computer field
A minimum of 3 years of relevant experience
Proficient in Microsoft Suite products
Will take into account years of experience in lieu of education

WHY DELALLO

You’ll be working in a collaborative and innovative environment with an abundance of opportunities to learn and develop. Here, you will find a culture that encourages an entrepreneurial mindset that is focused on the future. You will work with an amazing team that helps and supports professional growth as well as works as a team to make sure the job gets done.

COMPENSATION

Competitive wages
Bi-weekly pay
401k with company match

TIME OFF

Paid time off (can be cashed out in lieu of time off, if desired)
Paid holidays off: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas

HEALTH INSURANCE & ANCILLARY BENEFITS (available after 14 days for full time employees)

Medical, Prescription Drug, Dental and Vision
Hospital Indemnity
Term Life Insurance
Pre-tax spending accounts
Free flu shots (all employees)

LIFE EVENTS

Short- term and Long-term disability
Accident
Employee Assistance Program (Counseling, Legal, Financial, Work/Life)

CAREER OPPORTUNITIES

Career Advancement
Opportunities to transfer to other locations or departments
Training & Development
Individualized Leadership Training Opportunities
Individualized Intern Development

TEAM MEMBER PERKS

Referral Program
On-Line Purchase Discount

Founded in 1950, the George DeLallo Company is a family-owned manufacturer and distributor of specialty Italian and Mediterranean foods. As pioneers and leaders of the industry, we have expanded from our beginnings in Jeannette, PA, as a roadside Italian marketplace to multiple locations. Our corporate office and distribution center is in Mount Pleasant, PA, where we lead our national sales teams and operate our fleet to service customers. We operate three olive and antipasto production facilities in Mount Pleasant, Penn, PA, and Oroville, CA. In addition, we own and operate our very own olive orchard in Oroville, CA, as well as an industrial bakery in Bridgeville, PA.

The tenured team at DeLallo is enthusiastic about the continued growth and innovation of our company. Because our owners participate in day-to-day operations, dedicated team members who exhibit a strong work ethic, teamwork and professionalism are recognized and can more rapidly further their careers. As our company continues to grow, so does our need to build a solid team who offers experience, education and specialization to key fields of operation and who can continue to drive innovation. DeLallo provides quality products and programs to create partnerships with customers, to build brand loyalty with consumers and to give employees a sense of pride in the products that they bring to the market—to delight their neighbors with innovative, authentic and wholesome foods.

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help desk technician jobs in connellsville pa

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