Top 32 Customer engagement specialist Jobs in Conway Ar

Customer Engagement Specialist
Bob and Eds —North Little Rock, AR
- $24 - $28 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Change Management Specialist
Summit Utilities Inc —Maumelle, AR
- Full-time
- Engineering
- Mid-level
- Training & development
- Health insurance
- Vision insurance
Quick Apply
Client Success Specialist - Construction
APPLIED TECHNOLOGY GROUP INC —North Little Rock, AR
- Full-time
- Remote
- English
- Mid-level
- US work authorization
- Health savings account
- AD&D insurance
Quick Apply
Client Solutions Specialist
PCA Technology Solutions —Little Rock, AR
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Training & Communications Specialist
PerfectVision —Little Rock, AR
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick Apply
3d
Specialist, Volunteer Experience (CEN)
Girl Scouts - Diamonds of Arkansas, Oklahoma, and Texas —Little Rock, AR
- $35,320 - $51,320 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Hearing Instrument Specialist/ Audiologist
NationsBenefits, LLC —Conway, AR
- Full-time
- Mid-level
- Continuous improvement
- Cleaning
- Opportunities for advancement
Quick Apply
Agency Development Sales Specialist
Farmers Insurance Group —Little Rock, AR
- $44,625 - $80,300 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Leasing Professional, The Canopy - Little Rock, AR
Vesta Realty LLC —Little Rock, AR
- $16 an hour
- Full-time
- Writing skills
- Basic math
- Mid-level
Quick Apply
Fitness Professional
Stretch Zone - 1226 —Little Rock, AR
- $11 - $20 an hour
- Full-time
- Reliable transportation
- Entry level
- Opportunities for advancement
Quick Apply
2d
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Concrete Protection Specialist
Carboline Global Inc. —United States
- Full-time
- Up to 50% travel
- Ability to lift 50 pounds
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast
Sartorius —United States
- $140,000 - $180,000 a year
- Full-time
- Remote
- Up to 50% travel
- Product management
- Travel
- Health savings account
- AD&D insurance

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Customer Engagement Specialist
Bob and Eds —North Little Rock, AR
Perform customer satisfaction and quality assurance follow-up calls after completed service visits. Conduct estimate follow-up calls to help customers…
$24 - $28 an hour
Quick Apply
Insurance Sales Specialist
FX Insurance Agency LLC —Little Rock, AR
Develop and execute your own business development and sales strategies. Evaluate lead sources, identify market opportunities, and develop prospecting strategies…
$36,000 - $60,000 a year
Quick Apply
10h

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Must have a valid drivers’ license and reliable transportation with car insurance to meet job responsibilities.
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Customer Engagement Specialist

Bob and Eds
North Little Rock, AR

Quick Apply

Job Details

Full-time
$24 - $28 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer communication
Customer relationship building
English
High school diploma or GED
Managing clients in a customer support role
Computer skills
Customer interaction during outreach
Client interaction via phone calls

Full Job Description

Who We Are

We have hard-working teams dedicated to our company's continued success, and we reward employees for their contributions. We prioritize our people and welcome you into the family through ongoing training, career development, comprehensive benefits, and a matching 401(k).

With opportunities for growth and performance-based incentives, your effort and commitment directly impact your success.

What's It Like to Work Here

We're fun, ambitious, innovative, and driven by exceptional customer experiences. We believe our employees are the foundation of our success, and we invest heavily in both personal and professional growth.

Our culture is built around teamwork, accountability, and helping our customers and team members succeed.

Who You Are

You are a relationship builder who genuinely enjoys connecting with customers and creating exceptional experiences. You have strong communication skills, a customer-first mindset, and a talent for turning conversations into long-term relationships.

You thrive on proactive outreach and follow-up, helping customers stay engaged with our services while ensuring they receive the highest level of care. You're organized, persuasive, and motivated by helping customers make informed decisions that benefit their homes and families.

Essential Job Functions

Conduct estimate follow-up calls to help customers understand recommendations and schedule approved work.
Perform customer satisfaction and quality assurance follow-up calls after completed service visits.
Maintain and manage customer membership programs, including renewals and ongoing engagement.
Proactively contact customers regarding maintenance visits, membership benefits, promotions, and service opportunities.
Foster a strong customer community by building lasting relationships and creating positive customer experiences.
Support strategic customer engagement initiatives designed to increase retention, loyalty, and customer lifetime value.
Identify customer needs and communicate appropriate service offerings and solutions.
Maintain accurate customer information and activity records within company software systems.
Collaborate with technicians, dispatch, and management teams to ensure a seamless customer experience.
Meet established outreach, retention, membership renewal, and customer engagement goals.

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

High School Diploma or GED equivalent.
3-4 years of customer service, customer engagement, call center, customer success, or related experience.
Experience handling both inbound and outbound customer communications.
Strong communication, active listening, and relationship-building skills.
Comfortable discussing services, memberships, and service recommendations with customers.
Ability to exercise good judgment and make sound decisions independently.
Strong organizational skills with the ability to manage multiple priorities.
Customer-focused mindset with a passion for delivering exceptional service.
Basic computer proficiency and ability to learn new software systems.
Reliable and punctual attendance.
Fluent ability to speak, read, and write English.

Preferred Qualifications

Previous Service Titan experience.
HVAC, Plumbing, Electrical, or home services industry experience.
Experience with membership retention or customer loyalty programs.
Sales, customer success, or account management experience.

Compensation & Hours

Pay: $24.00 - $28.00 per hour
Schedule: Monday – Friday
Hours: 8:00 AM – 5:00 PM
Location: In Office

Benefits

Medical, Prescription, Dental, and Vision Insurance
Disability and Term Life Insurance
Matching 401(k)
Paid Holidays
Paid Time Off (PTO)

Candidates must successfully pass a background check and drug screening.

If you're passionate about building customer relationships, driving engagement, and creating exceptional experiences, we'd love to hear from you.

We are an Equal Opportunity Employer.

Quick Apply

Refine Your Search

customer engagement specialist jobs in conway ar

Customer Engagement Specialist

Change Management Specialist

Client Success Specialist - Construction

Client Solutions Specialist

Training & Communications Specialist

Specialist, Volunteer Experience (CEN)

Hearing Instrument Specialist/ Audiologist

Agency Development Sales Specialist

Leasing Professional, The Canopy - Little Rock, AR

Fitness Professional

Construction Technical Specialist - Autodesk FORMA ( ACC )

Concrete Protection Specialist

Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast

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