Top 8 Desktop support technician Jobs in Coopersville, Mi

IT Helpdesk Technician
M&K Truck Centers —Wyoming, MI
- $45,000 - $55,000 a year
- Full-time
- Dealership
- Mid-level
- Travel
- Employee stock ownership plan
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4d
Help Desk Support Technician
Quantum Leap —Grand Rapids, MI
- Email
- Microsoft Outlook
- Windows
- SharePoint
- Paid time off
- Cell phone reimbursement
Help Desk Support Technician
ODL, Inc. —Zeeland, MI
- Full-time
- Spanish
- Oracle
- Mid-level
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Desktop Support Technician
Levata —Holland, MI
- Call employer
- Research
- Mid-level
- Windows
- Paid holidays
- Health insurance
IT Support Technician
TGW Systems Inc —Grand Rapids, MI
- Full-time
- Background check
- Computer science
- Microsoft Outlook
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IT Systems Engineer
M W Watermark Llc —Holland, MI
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
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Information Technology Specialist
City of Wyoming —Wyoming, MI
You will be the key point of contact for troubleshooting, resolving technical issues, and coordinating with IT staff and vendors to provide effective solutions.
$29.37 - $39.16 an hour
1d
IT Support Specialist
Bucher Hydraulics GmbH —Grand Rapids, MI
Strong customer service mindset with the ability to support non-technical users. Experience in manufacturing or multi-site environments.

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Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
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7d
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
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desktop support technician jobs near coopersville, mi

IT Helpdesk Technician

M&K Truck Centers -
Wyoming, MI

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Job Details

Full-time
$45,000 - $55,000 a year
4 days ago

Benefits

Employee stock ownership plan

Qualifications

Desktop computer repair
Computer operation
Network troubleshooting
Email customer support
IT user and group management
Laptop (troubleshooting support)
Process improvement
Microsoft Exchange
Mid-level
Incident Escalation
Associate's degree in information technology
Email configuration (technical support)
Computer hardware
Desktop (troubleshooting support)
Hardware configuration
CompTIA Network+
Desktop applications
Order placement
IP networking
System deployment
Productivity software
Access control management
Technical support via email
Desktop administration
Associate's degree
Escalation handling
Account opening
CompTIA A+
Operating system installation
Ticketing system technical support

Full Job Description

M&K Truck Centers is a premier commercial truck dealership specializing in Mack and Volvo truck sales.

We’re looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel to remote locations will be required.

Job Responsibilities:

Log all requests in the IT Service desk ticketing system
Place orders for IT supplies as needed for end users
Resolve end users issues either by walking them through the steps or remoting into their desktop
Escalate tickets to the on call field technician for each site if needed
Responsible for creating new accounts in Active Directory, Exchange & other software as need and passing that information on to the appropriate individuals.
Continually monitor SLA’s and run reports as needed on open tickets
Identify and suggest possible improvements on procedures
Take on assignments and provide an updated status at regular conference calls
Lifting up to 50 lb's

Education and/or Experience

1-5 years of Help Desk, Desktop Support, or IT Support experience.
Strong knowledge of Windows operating systems, Microsoft 365, Microsoft Office, and common business applications.
Experience configuring, imaging, deploying, and troubleshooting PCs, laptops, and related hardware.
Understanding of networking fundamentals and the ability to troubleshoot connectivity issues.
Experience with Active Directory user account management; Exchange administration experience is a plus.
Associate degree in Information Technology or related field preferred; CompTIA A+ and Network+ certifications are a plus.

What We Offer:

Competitive salary, benefits package including ESOP Program.
Opportunities for professional development and growth.
A supportive and dynamic work environment.

For more information please feel free to contact our Recruiter Katie Denhof at (616)295-6995.

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desktop support technician jobs in coopersville, mi

IT Helpdesk Technician

Help Desk Support Technician

Help Desk Support Technician

Desktop Support Technician

IT Support Technician

IT Systems Engineer

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