Top 1666 Client services Jobs in Coralville, Ia

Retail Support Specialist
DSI —Coralville, IA
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Community Program Aide
Johnson County Iowa —Iowa City, IA
- $22.30 - $25.86 an hour
- Overtime
- Word processing
- Computer literacy
- Writing skills
1d
Home Care Aide NEEDED for Elderly Female in Ely, IA
Care Planning Institute, Inc —Ely, IA
- $27 an hour
- Part-time
- Background check
- Current TB test
- Home Health
Quick Apply
Home Care Aide NEEDED For Elderly Female in Cedar Rapids, Iowa
Care Planning Institute, Inc —Cedar Rapids, IA
- $25 an hour
- Part-time
- Background check
- Current TB test
- Home Health
Quick Apply
Member Services Advocate
Cottingham & Butler —Iowa City, IA
- Full-time
- Senior level
- Profit sharing
- Health savings account
Quick Apply
Administrative Assistant
PSC Distribution Inc —Iowa City, IA
- Full-time
- Ability to walk for extended periods
- Office
- High school diploma or GED
Quick Apply
9d
Care Coordinator (Iowa City)
UnityPoint Health —Iowa City, IA
- Full-time
- Writing skills
- Clinic
- Driver's License
- Paid holidays
- Disability insurance
14d
Senior Client Relationship Associate
KSI —Coralville, IA
- $67,500 - $82,500 a year
- Full-time
- Mid-level
- Office
- In-person
- Profit sharing
- Paid holidays
Quick Apply
Home Maker
Iowa Care Community Inc, Iowa City Hospice, Visiting Nurse Association —Iowa City, IA
- $15 - $20 an hour
- Part-time
- English
- High school diploma or GED
- Driver's License
- 403(b) matching
- Paid holidays
Quick Apply
Guest Coordinator
Myo Massage and Chiropractic —Coralville, IA
- $12 - $15 an hour
- Part-time
- Sales
- Office
- In-person
- Dental insurance
- 401(k)
Quick Apply
3d
Resident Assistant / Care Specialist
Brown Deer Place —Coralville, IA
- $16.50 an hour
- Full-time
- Patient monitoring
- English
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
Home Care Aide NEEDED for Elderly Male in Tipton, Iowa
Care Planning Institute, Inc —Tipton, IA
- $25 an hour
- Part-time
- Background check
- Current TB test
- Home Health
Quick Apply
Home Care Aide NEEDED For Elderly Male in Williamsburg, Iowa
Care Planning Institute, Inc —Williamsburg, IA
- $25 an hour
- Part-time
- Background check
- Current TB test
- Home Health
Quick Apply
Store Associate
SHOE DEPT. ENCORE —Coralville, IA
- Merchandising
- Entry level
- Employee discount
Quick Apply
National Primary Transportation Account Specialist
TrueNorth Companies —Cedar Rapids, IA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Program Manager
SUCCESSFUL LIVING SUPPORTIVE HOUSING PROGRAM —Iowa City, IA
- $50,000 - $60,000 a year
- Overtime
- 18 years or older
- Microsoft Outlook
- Computer literacy
- Mileage reimbursement
- Paid holidays
Quick Apply
2d
Home Care Aide NEEDED For Elderly Male in Nichols, IA
Care Planning Institute, Inc —Nichols, IA
- $25 an hour
- Part-time
- Background check
- Current TB test
- Home Health
Quick Apply
Home Health Aide: PT and OT
Superior Care Iowa —Iowa City, IA
- Weekends as needed
- Physical & Rehabilitation Medicine
- Outpatient experience
- Driver's License
- Health insurance
- Flexible schedule
Quick Apply
5d
Pet Groomer
Fluffy Butts Pet Spaw —Cedar Rapids, IA
- $800 - $1,100 a week
- Full-time
- Cleaning
- In-person
- Entry level
- Flexible schedule
Quick Apply
Estate Planning Attorney
Shuttleworth & Ingersoll PLC —Cedar Rapids, IA
- Full-time
- Writing skills
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply

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client services jobs near coralville, ia

Retail Support Specialist

DSI
Coralville, IA

Quick Apply

Job Details

Full-time
From $26 an hour

Benefits

Profit sharing
Paid training
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer communication

Full Job Description

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

Customer Support

Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.

Retail Partner Support

Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Work Environment & Schedule Expectations

This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.

Operational Excellence

Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates

Collaboration & Communication

Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.

Requirements

Required Skills & Qualifications

Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.

Preferred Qualifications

Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.

What We Offer

Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement

Benefits

Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!

Quick Apply

Refine Your Search

client services jobs in coralville, ia

Retail Support Specialist

Community Program Aide

Home Care Aide NEEDED for Elderly Female in Ely, IA

Home Care Aide NEEDED For Elderly Female in Cedar Rapids, Iowa

Member Services Advocate

Administrative Assistant

Care Coordinator (Iowa City)

Senior Client Relationship Associate

Home Maker

Guest Coordinator

Resident Assistant / Care Specialist

Home Care Aide NEEDED for Elderly Male in Tipton, Iowa

Home Care Aide NEEDED For Elderly Male in Williamsburg, Iowa

Store Associate

National Primary Transportation Account Specialist

Program Manager

Home Care Aide NEEDED For Elderly Male in Nichols, IA

Home Health Aide: PT and OT

Pet Groomer

Estate Planning Attorney

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