Top 33 Service desk Jobs in Core, Wv

Lead Desktop Tech -- IS Technology - NORTH -- Mon Medical Center Main Campus
Mon Health —Morgantown, WV
- Full-time
- Computer Science
- Hospital
- Mid-level
5d
Technical Support Specialist I
West Virginia University Foundation —Morgantown, WV
- Full-time
- Computer Science
- Computer literacy
- Writing skills
Assoc Help Desk Tech - Casual
SYSTEM West Virginia University Health System —Morgantown, WV
- Part-time
- Computer Science
- Office
- High school diploma or GED
- Opportunities for advancement
Service Desk Agent
Omniscius Consulting —Morgantown, WV
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Executive Assistant to the Provost
Pierpont Community & Technical College —Fairmont, WV
- Full-time
- Inventory management
- Word processing
- Writing skills
Quick Apply
Front Desk Assistant
Accelerated Construction Services —Morgantown, WV
- $14 - $17 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Quick Apply
2d
Technology Support Specialist - DLGE Strategic Communications, Marketing and Technology
West Virginia University —Morgantown, WV
- Full-time
- Azure
- Computer Science
- Word processing
14h
Front Desk Associate - Part Time
Tuscan Sun Spa & Salon —Morgantown, WV
- $10 - $13 an hour
- Part-time
- Customer service
- Computer literacy
- Basic math
- Paid training
- Health insurance
Quick Apply
Planet Fitness Assistant General Manager
Planet Fitness —Morgantown, WV
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
14d
Planet Fitness Front Desk Representative
Planet Fitness —Morgantown, WV
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
14d
Receptionist
Camping World —Fairmont, WV
- $14.00 - $16.82 an hour
- Full-time
- Sales
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Health insurance
Quick Apply
7d
Front Desk Agent
Tandem Hospitality Group LLC —Morgantown, WV
- Hotel
- High school diploma or GED
- Accounting
Quick Apply
11d
IT Operations & Maintenance Manager
Amentum —Morgantown, WV
- $164,701.72 - $208,533.63 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Employee stock purchase plan
- Paid holidays
Business Development Associate
Renew You Medi Spa —Smithfield, PA
- $15 - $16 an hour
- Full-time
- Business development
- Organizational skills
- In-person
Quick Apply
Deputy Program Manager w/Secret Clearance
TekSynap —National, WV
- $175,000 - $225,000 a year
- Weekends as needed
- Computer Science
- Bachelor of Science
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
1d
Overnight Member Services Rep
Planet Fitness-United Fitness Partners —Morgantown, WV
- Overnight shift
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
7d
IT Service Manager (ITSM) Lead w/Secret Clearance
TekSynap —National, WV
- $145,000 - $200,000 a year
- Weekends as needed
- Computer Science
- Bachelor of Science
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
1d
IT Asset Manager Lead w/Secret Clearance
TekSynap —National, WV
- $140,000 - $185,000 a year
- Weekends as needed
- Pass drug screening
- Office
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
1d
Guest Relations
Ronald McDonald House Charities of Pittsburgh and Morgantown —Morgantown, WV
- From $15 an hour
- Part-time
- Computer literacy
- Administrative experience
- Criminal background check
- 401(k)
Quick Apply
9d
Night Auditor
Wingate by Wyndham —Uniontown, PA
- $12 - $13 an hour
- Part-time
- Google Workspace
- Microsoft Outlook
- Computer literacy
Quick Apply

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Lead Desktop Tech -- IS Technology - NORTH -- Mon Medical Center Main Campus

Mon Health -
Morgantown, WV

Apply Now

Job Details

Full-time
5 days ago

Qualifications

Configuration management
Employee relationship building
Operating system updates
High school diploma or GED
Patch management
Desktop (troubleshooting support)
Desktop administration

Full Job Description

Summary

With a patient centered culture, the Lead Desktop Tech will provide a positive experience to CUSTOMERS/PATIENTS/COMMUNITY through implementing and supporting end-user devices (PCs, Scanners, Printers, Mobile devices, Carts & etc.…) in a clinical environment. The Lead Desktop tech role is to assist the Technology Services Manager in supporting and ensuring that end users are receiving the appropriate assistance. This includes supporting the management of all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of the Desktop Support functions. This position will be responsible for directing and leading all desktop support staff and will act as first point of escalation for issues and problems on desktop, printers and other equipment.

Responsibilities

Reponsibilities
Oversees and directs all desktop support staff to ensure that requests for service and support are addressed in a timely manner according to service levels. Be available for escalations, calls, or questions outside of normal business hours. Oversee the project planning and implementation of workstation and printer refresh projects. Coordinate and/or perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring system applications. Support Manager in enforcing request handling and escalation policies and procedures. Track and analyze trends in Help Desk request and generate statistical reports. Implement and maintain Knowledge base for not only staff, but also end user community. Ability to work varying shifts to accommodate business needs. Ability to support twenty-four by seven operations to include On Call Rotation between Desktop Technician team. Intimate understanding of Microsoft AD administration, and group policies.

General
Ability to accurately perform assigned tasks and motivate and direct staff members and subordinates. Ability to perform duties with awareness of all company requirements and policies. Ability to promote harmonious working relationships with staff outside the organization. Possesses excellent oral and written communications skills and interpersonal relationship skills. Strong Documentation skills. Attention to detail. Ability to effectively prioritize and execute tasks in a high-pressure environment. Must present a professional appearance and attitude. Record of good attendance and minimal tardiness. Other duties as assigned.

Other Information

Ability to sit for long periods of time (up to 8 hours).Good hearing is needed for frequent telephone use.Ability to handle a variety of repetitive tasks.Ability to handle multiple projects and tasks under deadlines and with short notice.

Minimum of 6-years’ experience Windows and other desktop operation system. Minimum of 2-years’ experience in patch management, desktop configuration management and implementation. Successful work experience identifying PC problems to a functional level. Successful work experience handling repetitive telephone calls. Help Desk Experience. Healthcare experience/knowledge a plus. Experience preparing instructional documentation. Proven track record in the ability to take on additional responsibilities.

Detailed Responsibilities

Competencies

Skills

Education

Essential: * High School Diploma or GED in

Nonessential: * Associate's Degree in Computer Science * Associate's Degree in Management Information Systems

Credentials

Working Conditions

Work Schedule: Days

Status: Full Time Regular 1.0

Location: Mon Medical Center Main Campus

Location of Job: WV:Morgantown:Mon Medical Center

Talent Acquisition Specialist: Guy S. Stewart [email protected]

Apply Now

Refine Your Search

service desk jobs in core, wv

Lead Desktop Tech -- IS Technology - NORTH -- Mon Medical Center Main Campus

Technical Support Specialist I

Assoc Help Desk Tech - Casual

Service Desk Agent

Executive Assistant to the Provost

Front Desk Assistant

Technology Support Specialist - DLGE Strategic Communications, Marketing and Technology

Front Desk Associate - Part Time

Planet Fitness Assistant General Manager

Planet Fitness Front Desk Representative

Receptionist

Front Desk Agent

IT Operations & Maintenance Manager

Business Development Associate

Deputy Program Manager w/Secret Clearance

Overnight Member Services Rep

IT Service Manager (ITSM) Lead w/Secret Clearance

IT Asset Manager Lead w/Secret Clearance

Guest Relations

Night Auditor

I want to receive the latest job alert for service desk in core, wv

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