Top 104 Retail customer service lead Jobs in Corning, Ca

Assistant Store Manager - Customer Experience
PetSmart —Chico, CA
- $30.64 - $47.60 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
Shift Lead
Walgreens —Orland, CA
- $19 - $22 an hour
- Merchandising
- Maintenance
- English
- Health insurance
- Dental insurance
14d
Retail Store Manager
PetSmart —Chico, CA
- $80,000 - $123,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Master Commercial Fleet Technician
Rental Guys - Rental Equipment Center —Chico, CA
- $38 - $50 an hour
- Full-time
- Dedicated
- CDL A
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
5d
Territory Manager, San Jose
Ria Money Transfer (Dandelion) —California
- $50,000 - $60,000 a year
- Weekends as needed
- Remote
- Spanish
- English
- Mid-level
- Mileage reimbursement
- Employee stock purchase plan
Quick Apply
Store Manager
BoxLunch & Hot Topic —Chico, CA
- $23.65 - $29.60 an hour
- Full-time
- 18 years or older
- Merchandising
- Mid-level
Quick Apply
LEAD SALES ASSOCIATE-FT
Dollar General —Corning, CA
- $17.40 - $17.65 an hour
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
Retail Customer Service Lead
PetSmart —Chico, CA
- $17.86 - $30.75 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Health insurance
- Tuition reimbursement
Seasonal Sales Associate
BoxLunch & Hot Topic —Chico, CA
- $16.50 - $17.00 an hour
- Seasonal
- 16+ years old
- Communication skills
- Entry level
Quick Apply
Retail Assistant Manager - Full-Time
maurices —Chico, CA
- $19.36 - $21.04 an hour
- Full-time
- 18 years or older
- Customer service
- Computer literacy
- Health savings account
- Paid holidays
Full Time Assistant Store Manager (Store 2600)
GameStop Inc —Chico, CA
- $19.65 - $23.65 an hour
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
RETAIL DISTRICT MANAGER UNASSIGNED
Dollar General —Red Bluff, CA
- $94,600 - $118,200 a year
- Full-time
- Clean driving record
- Merchandising
- Analysis skills
Retail Operations Manager
PetSmart —Chico, CA
- $21.86 - $37.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Health insurance
- Tuition reimbursement
Full Time Assistant Store Manager (Store 1323)
GameStop Inc —Chico, CA
- $19.65 - $23.65 an hour
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Store Manager In Training 2881
CVS Health —Chico, CA
- $18.50 - $26.25 an hour
- Full-time
- Sales
- Inventory management
- Writing skills
- Health insurance
- Dental insurance
Retail Store Manager
Broadway Pawn —Chico, CA
- $20 - $26 an hour
- Full-time
- Bilingual
- Merchandising
- Mid-level
- Opportunities for advancement
Quick Apply
Fitness Sales Associate
Anytime Fitness —Chico, CA
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
Quick Apply
Team Captain Endzone & Loyalty (Front End)
DICK'S Sporting Goods —Chico, CA
- $52,500 - $66,500 a year
- Full-time
- Background check
- Merchandising
- Mid-level
7d
Assistant Manager
Old Navy —Chico, CA
- $20.30 - $27.40 an hour
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Store discount
- Employee stock purchase plan
3h
Sales Associate
BoxLunch & Hot Topic —Chico, CA
- $16.90 - $17.40 an hour
- Part-time
- 18 years or older
- Communication skills
- Entry level
Quick Apply

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retail customer service lead jobs near corning, ca

Assistant Store Manager - Customer Experience

PetSmart -
Chico, CA

Apply Now

Job Details

Full-time
$30.64 - $47.60 an hour

Benefits

Health insurance
Tuition reimbursement
Paid time off
401(k) matching

Qualifications

Desktop applications
Computer skills

Full Job Description

PetSmart does Anything for Pets – JOIN OUR TEAM!

Assistant Store Manager Customer Experience

About Life at PetSmart

Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be.

Benefits that benefit you

Paid Weekly
Health & Wellness Benefits
401k Plan with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary

PetSmart’s Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company’s vision, mission, values, and strategy. This role is expected to provide exemplary leadership for the store by driving the pet parent experience through culture and strategies, achieving targeted results. This role has shared responsibility for the safety of people and pets, efficient execution of daily tasks and financial outcomes.

Essential Responsibilities

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team events, labor management, training, onboarding, mentoring, succession planning, and coaching for growth.
Address and administer associate complaints and grievances.
Prioritize, delegate, and validate daily tasks for associates to meet business and pet parent needs.
Lead and coach associates on proper processes to ensure pets in our care are safe and healthy.
Coordinates staffing coverage for experience activities in pivotal areas of the store.
Effectively communicates company information and priorities to associates to ensure alignment and deliver on expectations.
Delegate and validate completion of daily tasks including engagement videos.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.

Overall Store Experience:

Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Responsible for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent’s concerns.
Assists with reservations in hotels, salons, and training.
Oversees all PetSmart services (salon, training, hotel and day camp), live pet sales and adoptions.
Evaluates operations and seeks opportunities to continuously improve experiences and services.
Oversees store events and marketing (adoptions, hotel, salon, etc.).
Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics.
Responsible for conducting monthly Services Walks to validate proper execution of policies and procedures.
Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.

Business Management

Drives and identifies opportunities to grow the business and hold associates accountable in achieving store P&L expectations such as sales and shrink targets.
Manages expenses such as labor and supplies and any other relevant store metrics.
Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
Works directly with the services associates on productivity and scheduling to grow the business and achieve company goals.

Qualifications

3-5 years of retail leadership or experience in a customer-focused environment.
Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail.

Supervisory responsibility

Typically oversees one to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.

Essential physical demands and work environment

Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

PetSmart is an Equal Opportunity Employer

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at https://benefits.petsmart.com/us/ .

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)

For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

Apply Now

Refine Your Search

retail customer service lead jobs in corning, ca

Assistant Store Manager - Customer Experience

Shift Lead

Retail Store Manager

Master Commercial Fleet Technician

Territory Manager, San Jose

Store Manager

LEAD SALES ASSOCIATE-FT

Retail Customer Service Lead

Seasonal Sales Associate

Retail Assistant Manager - Full-Time

Full Time Assistant Store Manager (Store 2600)

RETAIL DISTRICT MANAGER UNASSIGNED

Retail Operations Manager

Full Time Assistant Store Manager (Store 1323)

Store Manager In Training 2881

Retail Store Manager

Fitness Sales Associate

Team Captain Endzone & Loyalty (Front End)

Assistant Manager

Sales Associate

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