Top 42 Desktop support Jobs in Covington, Ga

Desktop Support Technician
Ovation Workplace Services —Covington, GA
- $20 - $23 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
IT Technical Support - Tier 1
Pratt Industries —Conyers, GA
- Mid-level
- Bachelor's degree
- In-person
- Paid holidays
- Health insurance
Quick Apply
10d
Level 1 Help Desk Analyst
Software Technology Inc —Conyers, GA
- Spanish
- Microsoft Outlook
- Mid-level
Quick Apply
Help Desk Analyst || Contract || Onsite- Conyers, GA
INFO ORIGIN INC —Conyers, GA
- $20 - $21 an hour
- Contract
- Computer literacy
- Windows
- High school diploma or GED
Quick Apply
18h
Level 1 Help Desk Analyst
Novisync —Conyers, GA
- $20 an hour
- Spanish
- Microsoft Outlook
- Mid-level
IT Generalist
Fetch Staffing Solutions —Conyers, GA
- $23 - $25 an hour
- Contract
- Hybrid work
- Computer science
- Azure
- Computer Science
Quick Apply
IT Help Desk Analyst
Vision Square Inc —Conyers, GA
- Contract
- Mid-level
- Windows
- 3 years
Quick Apply
1d
Help Desk Analyst
viva —Conyers, GA
- $18 - $20 an hour
- Mid-level
- Windows
- High school diploma or GED
14h
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Stone Mountain, GA
- $25.48 - $41.68 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Helpdesk Analyst
Apollo Technology Solutions LLC —Conyers, GA
- Contract
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
23h
IT Systems Analyst III
Volantsoft Inc —Lawrenceville, GA
- Full-time
- Computer Science
- 5 years
- Analysis skills
Quick Apply
Help Desk Specialist
expedite software service —Conyers, GA
- $18 - $20 an hour
- Temporary
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
23h
Information Technologist (Full-time)
Academy Of Scholars —Decatur, GA
- Full-time
- School experience
- Computer science
- Computer Science
Quick Apply
Technical Support Representative
Conexon —McDonough, GA
- Overtime
- No high school diploma
- High school diploma or GED
- In-person
- Disability insurance
- Health insurance
Quick Apply
IT Help Desk Analyst(Local to GA)
absiusa —Conyers, GA
- $1 an hour
- Contract
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
1d
IT Technician
Academy Of Scholars —Decatur, GA
- Full-time
- Background check
- Classroom
- Experience working with children
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Client Integration Specialist (Pharmacy Benefits)
Ventegra —United States
- $28 - $32 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
1d

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Desktop Support Technician

Ovation Workplace Services -
Covington, GA

Quick Apply

Job Details

Full-time
$20 - $23 an hour
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Desktop computer repair
Endpoint Security
Desktop support
Microsoft Outlook
IT user and group management
GPO
IT asset management
Laptop (troubleshooting support)
In-person customer service
Direct client contact
Windows
Microsoft System Center
Email configuration (technical support)
Cloud service support
Productivity software support
Desktop (troubleshooting support)
Computer management
Customer relationship management (CRM) systems (technically supported)
Customer engagement
macOS administration
Mobile device management
Microsoft Teams
macOS
ServiceNow
Cloud storage services
Technical Proficiency
Active Directory

Full Job Description

Overview

We are seeking a proactive and customer-focused IT Support Technician to join our onsite Tech Bar team. This role will provide face-to-face technical assistance to end users, ensuring a high standard of service and effective resolution of technical issues. You will act as the first point of contact for walk-in and floor-walking support, maintaining a strong focus on customer experience.

Key Responsibilities

Deliver high-quality, face-to-face technical support to end users via the Tech Bar and floor walking.
Maintain a customer-first approach, ensuring users are informed throughout the support process.
Collaborate with IT support teams to escalate and resolve issues efficiently.
Troubleshoot and resolve hardware, software, and connectivity issues for Windows 10 desktops, laptops, and mobile devices.
Support Microsoft Office 365 applications, including Outlook, Teams, OneDrive, and cloud storage platforms (e.g., Box).
Perform device setup, configuration, and deployment for both Windows and Apple Mac/iOS environments.
Utilize tools such as Active Directory, Group Policy Objects, SCCM/SMS, and remote-control technologies to manage and support devices.
Assist with antivirus software management in an enterprise environment.
Maintain accurate asset inventory records and support asset management processes.
Use ServiceNow for ticket logging, tracking, and resolution (desirable).

Essential Skills & Experience

Proven experience providing in-person technical support in a customer-focused environment.
Excellent communication skills, with the ability to explain technical issues in simple terms.
Strong knowledge of Microsoft Windows environments within an enterprise domain setting.
Hands-on experience with Active Directory, SCCM/SMS, Group Policy, and remote-control methods.
Proficiency in supporting Windows, Microsoft Office 365, and desktop/laptop hardware.
Experience supporting Microsoft Office applications, especially Outlook and Teams.
Familiarity with cloud-based storage solutions such as OneDrive and Box.
Awareness of antivirus software management in enterprise environments.
Understanding of asset management processes and procedures.

Desirable Skills

Experience supporting Apple Mac OS and iOS devices.
Mobile device setup and deployment experience.
Knowledge and experience of ServiceNow ITSM platform.
Working Style
Comfortable working in a high-visibility, customer-facing role.
Able to balance desk-based support with proactive floor walking to provide at-desk assistance.
Focused on delivering an outstanding customer experience at all times.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

SCCM: 3 years (Required)
Desktop support: 3 years (Required)
Active Directory: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

desktop support jobs in covington, ga

Desktop Support Technician

IT Technical Support - Tier 1

Level 1 Help Desk Analyst

Help Desk Analyst || Contract || Onsite- Conyers, GA

Level 1 Help Desk Analyst

IT Generalist

IT Help Desk Analyst

Help Desk Analyst

IT Support Engineer I, Ops Tech Solutions (OTS)

Helpdesk Analyst

IT Systems Analyst III

Help Desk Specialist

Information Technologist (Full-time)

Technical Support Representative

IT Help Desk Analyst(Local to GA)

IT Technician

Construction Technical Specialist - Autodesk FORMA ( ACC )

Client Integration Specialist (Pharmacy Benefits)

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