Top 9 Claims adjuster Jobs in Covington, La

Claims Customer Service Representative
RPS —Covington, LA
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
7d
Casualty Specialist II
First Acceptance Services Inc —United States
- Remote
- Microsoft Excel
- Mid-level
- High school diploma or GED
Senior General Liability Adjuster
TheBest Claims Solutions —United States
- $100,000 - $115,000 a year
- Remote
- 5 years
- Bachelor's degree
- Senior level
Commercial Trucking Adjuster
TheBest Claims Solutions —United States
- $80,000 - $90,000 a year
- Remote
- Mid-level
- 3 years
- Bachelor's degree
2d

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Claims Customer Service Representative

RPS -
Covington, LA

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Job Details

7 days ago

Qualifications

Computer operation
Computer literacy
High school diploma or GED
Typing

Full Job Description

Introduction

At RPS, we don’t just embrace bold ideas, we make them happen. We’re a team of entrepreneurs, big-picture thinkers, and passionate experts who thrive on possibility. Every day, we collaborate across teams, challenge convention, and push boundaries to design innovative solutions for our clients. With access to top-rated carriers and a dynamic marketplace, we bring strategy and creativity together to deliver what others might call impossible. Here, every voice counts, every perspective matters, and every challenge is an opportunity to grow. You’ll be supported by a culture that celebrates ownership, curiosity, and high performance, where you’re trusted to do your best work and encouraged to keep learning along the way.

Overview

RPS is seeking a Claims Customer Service Representative to provide exceptional customer service to a variety of customers over the telephone and through written correspondence. This role is responsible for servicing existing clients by identifying and assessing customer needs, responding to inquiries, and ensuring issues are resolved accurately and professionally.

The ideal candidate will maintain a high level of professionalism, establish positive rapport with every caller, and deliver timely, complete, and accurate information using the appropriate tools and resources.

How you'll make an impact

Provide customer service to a variety of customers via telephone and written communication.
Service existing clients by identifying and assessing customer needs to achieve customer satisfaction.
Respond to customer service inquiries, both verbal and written.
Follow up on customer issues, research problems, and process documents necessary to ensure successful resolution.
Provide accurate, valid, and complete information using the correct methods and tools.
Handle calls and correspondence that are mostly routine, with occasional deviation from standard procedures.
Maintain professionalism and build strong, positive relationships with clients.

About You

Required Qualifications

High school diploma or equivalent.
Minimum of 1 year of customer service experience.
Strong typing skills and basic computer skills.

Preferred Qualifications

Working knowledge of Microsoft Office applications, including:
MS Excel
MS PowerPoint
Outlook
MS Word

Skills and Behaviors

Strong verbal communication skills.
Excellent customer service mindset.
Ability to maintain professionalism in all interactions.
Positive rapport-building skills with customers and clients.
Strong attention to detail and follow-through.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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claims adjuster jobs in covington, la

Claims Customer Service Representative

Casualty Specialist II

Senior General Liability Adjuster

Commercial Trucking Adjuster

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