Top 386 Quality improvement manager Jobs in Cross Plains Wi

Warranty Manager
Encore Homes Inc —Middleton, WI
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Residential
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
1d
Purchasing Manager
Extreme Engineering Solutions —Verona, WI
- Day shift
- 7 years
- Computer literacy
- Office
- Paid holidays
- Disability insurance
Sourcing Manager
Renewaire —Waunakee, WI
- Full-time
- Background check
- Spanish
- 5 years
Quick Apply
Manager Commercial Loan Processing
Summit Credit Union —Cottage Grove, WI
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Manager - Manufacturing Sciences & Technology
Catalent —Madison, WI
- Email
- Doctoral degree
- English
- Master's degree
- Paid holidays
- Health insurance
Maintenance Supervisor
The Little Potato Company —DeForest, WI
- Extended hours
- Office
- 3 years
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
11d
Property Manager
Colonial Property Mgmt —Madison, WI
- $70,000 a year
- Full-time
- Background check
- Sales
- Mid-level
Quick Apply
Medical Lead Veterinarian- Pineview Veterinary Hospital- Madison WI
Pineview Veterinary Hospital & Pet Resort —Waunakee, WI
- $125,000 - $150,000 a year
- Full-time
- Senior level
- Communication skills
- Continuing education credits
- Disability insurance
Quick Apply
Manager - Process Development, Downstream
Catalent —Madison, WI
- Email
- Bachelor of Science
- Doctor of Philosophy
- Mentoring
- Paid holidays
- Health insurance
Risk Program Manager; 1.0FTE; Day Shift
UnityPoint Health —Madison, WI
- From $40.66 an hour
- Full-time
- Nursing
- Microsoft Excel
- Microsoft Outlook
- Continuing education credits
- Paid holidays
Window Department Manager
The Exteriors Company —Madison, WI
- $65,000 - $100,000 a year
- Full-time
- Background check
- Clean driving record
- OSHA
- Paid time off
- 401(k) matching
Quick Apply
Quality Manager
The QTI Group —DeForest, WI
- 5 years
- Office
- Senior level
Quick Apply
Digital Performance Marketing Manager
Johnson Health Tech North America Inc —Cottage Grove, WI
- Full-time
- Marketing
- Writing skills
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
SAP Project Manager
Johnson Health Tech North America Inc —Cottage Grove, WI
- Full-time
- Computer Science
- Mid-level
- 3 years
Quick Apply
Project Manager
Quality Power Solutions —Madison, WI
- $85,000 - $100,000 a year
- Full-time
- Background check
- Customer service
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Manager, Quality and Compliance
Catalent —Madison, WI
- Email
- Doctoral degree
- Master's degree
- Bachelor's degree
- Paid holidays
- Health insurance
Operations Manager
McFarland Villa —McFarland, WI
- $50,000 - $62,000 a year
- Full-time
- Ability to walk for extended periods
- HIPAA
- English
- Health insurance
- Dental insurance
Quick Apply
3d
Energy Manager
UW Health —Madison, WI
- $93,130 - $139,696 a year
- Full-time
- Hospital
- Engineering
- Mid-level
- Paid parental leave
- Health insurance
Facilities Maintenance Manager
ENVIGO RMS LLC —Madison, WI
- Overtime
- Mechanic experience
- Customer service
- Ability to walk for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
Construction Project Manager
Riley Construction —Madison, WI
- Full-time
- Construction site
- 3 years
- Business development
Quick Apply
5d

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Warranty Manager

Encore Homes Inc -
Middleton, WI

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year
1 day ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Teamwork
Bachelor's degree
Attention to detail
Organizational skills
Business Administration

Full Job Description

Home Builders Warranty Manager

Encore Homes is a single-family construction company that was started in 1979. Our office is in Middleton, WI. Encore builds 100 homes a year throughout Dane County. Encore’s mission is building attainable, sustainable homes so families can thrive with stability, pride and endless opportunity. We are seeking a Warranty Manager to join our team.

Position Summary the Warranty Manager is responsible for overseeing the entire warranty program for new residential construction. This role ensures timely, fair, and professional resolution of homeowner warranty claims while protecting the company’s reputation, controlling costs, and maintaining compliance with contractual obligations, manufacturer warranties, and applicable building codes. The manager serves as the primary point of contact between homeowners, construction teams, subcontractors, and senior leadership on all post-closing warranty matters.

Key Responsibilities

Manage the full lifecycle of homeowner warranty claims from initial intake through final resolution.
Respond promptly and professionally to homeowner inquiries and service requests; set clear expectations and provide regular status updates.
Investigate claims thoroughly, determine coverage under the company’s limited warranty, manufacturer warranties, and applicable law, and document decisions.
Coordinate and schedule repairs with internal construction teams, subcontractors, and third-party service providers; track work quality and completion.
Maintain accurate digital and physical records of all claims, correspondence, photos, work orders, and costs.
Monitor warranty performance metrics (response times, claim volume, cost per home, recurring issues) and prepare regular reports for leadership.
Identify systemic construction or product issues and collaborate with construction, purchasing, and design teams to implement corrective actions and process improvements.
Train and coach field staff, superintendents, and customer service personnel on warranty policies, procedures, and customer communication standards.
Administer and track manufacturer warranties, extended service agreements, and any third-party warranty programs.
Ensure compliance with local, state, and federal requirements related to residential construction warranties.
Manage warranty reserves, budgets, and cost recovery from subcontractors or manufacturers where appropriate.
Handle escalated or complex claims with diplomacy and firmness, escalating to senior management or legal counsel when necessary.
Continuously review and update the company’s warranty policies, procedures, and homeowner documentation for clarity and legal compliance.

Qualifications

Bachelor’s degree in construction management, business administration, or a related field preferred or equivalent experience.
5+ years of progressive experience in residential construction, customer service, warranty administration, or project management within a home-building company.
Strong working knowledge of residential construction methods, building codes, common defect issues, and limited warranty structures. Will train.
Proven experience managing customer claims and coordinating multiple contractors/subcontractors.
Excellent written and verbal communication skills with the ability to de-escalate tense situations.
Proficiency with construction management software, CRM systems, Microsoft Office Suite, and digital documentation tools.
Strong organizational skills, attention to detail, and ability to manage high volumes of concurrent claims.
Valid driver’s license and willingness to travel to job sites and completed homes as needed.

Preferred Skills & Attributes

Familiarity with industry warranty standards (e.g., 1-year workmanship, 2-year systems, 10-year structural).
Conflict resolution and negotiation skills.
Analytical mindset with the ability to identify root causes and drive process improvements.
High integrity, customer-focused attitude, and professional demeanor under pressure.

Reporting Structure Reports to the Vice President of Single-Family Construction

Salary and benefits

· Competitive salary range of $60,000 to $70,000 depending upon experience

· Annual performance bonus program

· Health, dental, long-term disability insurance and voluntary vision insurance

· 401(k) retirement savings plan

· Company vehicle, laptop, iPad and cell phone provided

· Positive and collaborative work environment

Pay: $60,000.00 - $70,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance

Work Location: In person

Quick Apply

Refine Your Search

quality improvement manager jobs in cross plains wi

Warranty Manager

Purchasing Manager

Sourcing Manager

Manager Commercial Loan Processing

Manager - Manufacturing Sciences & Technology

Maintenance Supervisor

Property Manager

Medical Lead Veterinarian- Pineview Veterinary Hospital- Madison WI

Manager - Process Development, Downstream

Risk Program Manager; 1.0FTE; Day Shift

Window Department Manager

Quality Manager

Digital Performance Marketing Manager

SAP Project Manager

Project Manager

Manager, Quality and Compliance

Operations Manager

Energy Manager

Facilities Maintenance Manager

Construction Project Manager

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