Position Overview
About Icarus
Icarus Medical is an outcomes-focused, dynamic, and high growth med-tech company committed to helping people with joint pain live more active and healthy lives. Our technology bridges patented advances in medical devices, software, and additive manufacturing to yield a new class of functional orthopedic bracing that is disrupting the industry.
Our company values creative thinking, risk taking, and collaboration. We bring together medical experts, industry leaders, engineers, and sales professionals to create a unique work ecosystem, driven by our mission to enable people to stay active, free from joint pain.
About the Job
Icarus is seeking a Clinical Educator to serve as a vital link between our products and the clinical community. Trained and certified to properly fit Icarus devices the Clinical Educator serves as the clinical connection between our products, internal departments, customers, and end-users.You will act as an on-call expert for our sales, customer service, and marketing teams, leveraging your deep anatomical and clinical knowledge to drive success and innovation.
Key Responsibilities
- Clinician Education
- Develop and administer Continuing Education Units (CEUs) for clinicians and partners
- Maintain professional accreditation and technical competency
- Conduct in-person and remote clinical in-services
- Help reduce patient rejection through educating patients and clinicians, advising on brace suitability, and conducting trials to support clinical application of our orthotic products and fitting techniques
- Educate patients and medical staff on proper equipment use virtually and in person
- Build and maintain relationships with existing accounts and key influencers.
- Work as a trusted advisor to clinical specialists, nurses, educators, and administrators
- Serve as a primary subject matter expert for internal sales, marketing, customer service teams and engineering teams
- Conduct introductory sales calls and support account advancement
- Build strong relationships and support business development
- Collaborate with the marketing team to develop and deliver content about Icarus products and services, including marketing content, educational videos, live webinars, onsite clinical seminars, regional trainings, and technical presentations and workshops at professional association meetings
- Work with customer service to understand and resolve issues
- Lead anatomy and device onboarding training for new sales representatives at company headquarters
- Advise product development and management teams as the voice of the customer
- Provide clinical perspective during design and prototype development
- Gather field observations and support feedback form development and analysis
Qualifications
- Current certification required: Certified Orthotist (CO), CPO, Doctor of Physical Therapy (DPT), or Athletic Trainer Certified (ATC) with orthopedic clinic experience
- Strong background in facilitating deep clinical conversations regarding human anatomy and product application
- Comfort with clinical customers, consultative selling, and patient/staff education.
- Experience in commercial or medical director roles preferred.
- Strong interpersonal and communication skills.
- Ability to present confidently to groups.
- Excellent time management and independent follow-through.
- Ability to keep work records via CRM.
Compensation & Benefits
- Competitive Base Salary:
- $65,000-$110,000 depending on qualifications and experience
- Incentive Structure: 20% bonus possible based on KPIs, including in-service delivery and multi-day onsite training events.
- Equity awards in high-growth company
Location & Travel
- Location: Remote with up 75% domestic travel within assigned region and to Icarus Headquarters in Charlottesville, Virginia
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you a Certified Orthotist (CO), CPO, Doctor of Physical Therapy (DPT), or Athletic Trainer Certified (ATC) with orthopedic clinic experience?
- Do you have a strong background in facilitating deep clinical conversations regarding human anatomy and product application?
Work Location: On the road
