Top 46 It technician – level 2 Jobs in Dallas, Tx

Data Center Technician 2
DataBank —Dallas, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
2d
IT Technician – Level 2
Custom Information Services —Dallas-Fort Worth, TX
- Full-time
- Hybrid work
- Azure
- Oracle
- Mid-level
- Opportunities for advancement
Desktop Support Technician II
SOUTHWEST TRANSPLANT ALLIANCE —Dallas, TX
- Monday to Friday
- Azure
- Computer Science
- HIPAA
Quick Apply
IT Cinema Tier 2 Support Technician I
Regal Cinemas, Inc —Dallas, TX
- Mid-level
- Disability insurance
- Health insurance
Desktop Support Technician II
iT1 —Irving, TX
- Full-time
- Mid-level
- Office
- 2 years
- Health insurance
- Dental insurance
Quick Apply
IT Professional II
Texas A&M University —Dallas, TX
- 8 hour shift
- Mid-level
- Windows
- 3 years
- Paid holidays
- Disability insurance
6d
IT Support Associate II, OTS
Amazon.com Services LLC —Richardson, TX
- $23 - $37 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
IT Support Specialist II
DriveTime Sales and Finance Company, LLC —Dallas, TX
- Full-time
- Pass drug screening
- Mid-level
- Office
- Wellness program
- Disability insurance
Quick Apply
13d
Technical Support II
INDUSTRIAL NETWORKING SOLUTIONS —Richardson, TX
- $70,000 - $80,000 a year
- Weekends as needed
- Computer Science
- Pass drug screening
- Mid-level
Quick Apply
IT Help Desk Support II Plano, Texas, United States
TCP Software —Plano, TX
- 8 hour shift
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Level 2 – NOC Engineer
Custom Information Services —Dallas, TX
- Full-time
- Azure
- System design
- Mid-level
Operations Technician II
Tierpoint —Dallas, TX
- $21.01 - $31.66 an hour
- Weekends as needed
- Mid-level
- Windows
- Mentoring
1d
Level 2 Support Technician - Service Desk
USM Technology —Allen, TX
- $25 - $29 an hour
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
Service Desk Analyst II
RS&H —Dallas, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
HVAC Tier II Technical Support Specialist
LG Electronics —Farmers Branch, TX
- $65,000 - $75,000 a year
- Full-time
- Engineering
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Help Desk Technician Level 2
Surepoint Medical Centers —Mansfield, TX
- $25 an hour
- Computer science
- Computer Science
- 5 years
Quick Apply
Technical Support - Tier 2
Sena Technologies Inc —Irving, TX
- $20 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Technology Operations Specialist II
Select Specialty Hospital - Dallas Downtown —DeSoto, TX
- Full-time
- Computer science
- Computer Science
- Hospital
- Dental insurance
- Paid time off
12d
Technician II, Desktop Support SE (226 Days)
Dallas Independent School District —Dallas, TX
- $48,219 - $58,805 a year
- Full-time
- Google Workspace
- Mid-level
- Office
Help Desk Support II
Genpact —Richardson, TX
- Mid-level
- Bachelor's degree
- 2 years

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Data Center Technician 2

DataBank -
Dallas, TX

Quick Apply

Job Details

Full-time
2 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Coaxial cable installation
Equipment installation
High school diploma or GED
Fiber optic systems installation
Twisted pair cables handling

Full Job Description

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBanks managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.

DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

The Data Center Technician II provides an overall focus on positive proactive end-user customer service through phone, email, face-to-face, and our internal case management systems. Maintains accurate chain-of-custody logs of incoming and outgoing customer packages and ensues facility cleanliness. As a member of the Operations Team, the Data Center Technician II is expected to handle trouble tickets and remote hands requests from inception through resolution. Data Center Technician II are tasked with the installation of a variety of circuits, including Ethernet, Sonet and Dark Fiber. Data Center Technicians monitor all business-critical systems (BMS, Security) escalating issues accordingly and drive both internal and customer compliance to the companys security standards

Responsibilities

Create and maintain effective customer relationships, with customer satisfaction as the ultimate goal. Answering customer phone calls and emails within a timely and professional manner.
Ability to complete installation, testing and close out of new Customer orders, computer/server hardware, software support while ensuring tickets/orders are resolved quickly and thoroughly within predefined intervals.
Monitor, assist and/or resolve troubleshooting technical issues and alarms with DataBank Infrastructure. Comfortable with following ERP and Escalating to on-call staff or engineering support staff as necessary in a fast-paced data center environment.
Perform physical security walkthroughs, administration of security sign-in procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.
Accurately capture time invested on tasks and tickets/cases (customer installs, site expansions, outages, remote hands, etc) including capturing Cap Labor on timesheet and ensuring timesheets are completed and submitted timely.
Maintaining facility cleanliness and Tour Readiness at all times.
Candidate will be added to the Markets on-call rotation, based on Market needs.
Assist as needed with readings of equipment draw/customer audits.
Adhere to DataBank Cabling Standards.
Maintain accurate inventory of work tools, test equipment, and devices
Knowledge of all PR/CSP/CP processes to process vendor payment in a timely manner
Assist other departments to facilitate Customer and/or auditor tours
Assisting Internal Teams to ensure site meets all compliance requirements.
Support of all Vendor Maintenance Activities within Data Center
?Other duties as assigned

Qualifications

High school diploma required.
Previous NOC/SOC/IOC experience and/or data center experience preferred.
College degree in related discipline preferred.
2-4 years of experience or demonstrated ability to meet these responsibilities/qualifications
Responsibility and dependability are a must.
Candidates must have reliable transportation.
Trustworthy and ability to work honestly with little or no supervision, if necessary.
Strong written and verbal communication skills.
Ability to learn quickly and apply new knowledge and skills immediately.
Ability to assess situations and escalate properly, following internal procedures.
Knowledge of Windows operating systems both pc and server side.
Familiarity with basic hardware troubleshooting tasks, replacing hard drives, memory and motherboards a plus.
Must be able to lift a minimum of 50 lbs.
Familiarity with DS1, DS3, Ethernet and fiber circuits are a plus.
Must have ability to install and neatly manage copper, coaxial, Cat5/6, fiber and other network cable/connector types.
Basic knowledge of switches, firewalls and managed storage are a plus.

Benefits

Health, Dental, Vision packages
Short-Term and Long-Term Disability Insurance
Life Insurance
401k with company match
Paid Time Off and Holidays

Brand: DataBank
Address: 400 S Akard Street Dallas, TX - 75202
Property Description: DFW1 - Akard St - Dallas TX
Property Number: DFW1

Quick Apply

Refine Your Search

it technician – level 2 jobs in dallas, tx

Data Center Technician 2

IT Technician – Level 2

Desktop Support Technician II

IT Cinema Tier 2 Support Technician I

Desktop Support Technician II

IT Professional II

IT Support Associate II, OTS

IT Support Specialist II

Technical Support II

IT Help Desk Support II Plano, Texas, United States

Level 2 – NOC Engineer

Operations Technician II

Level 2 Support Technician - Service Desk

Service Desk Analyst II

HVAC Tier II Technical Support Specialist

Help Desk Technician Level 2

Technical Support - Tier 2

Technology Operations Specialist II

Technician II, Desktop Support SE (226 Days)

Help Desk Support II

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