Top 7 Senior customer service Jobs in Dallas, Ga

Customer Care Associate II - USABlueBook- Atlanta, GA
HD Supply —Atlanta, GA
- Full-time
- Spanish
- English
- Research
Senior Encompass Trainer - Client Education Services
Intercontinental Exchange Holdings, Inc. —Atlanta, GA
- Full-time
- Mid-level
- Bachelor's degree
- JavaScript
Senior Director, Global Client Success
PRGX Global, Inc —Atlanta, GA
- Full-time
- Product management
- US work authorization
- Ability to sit for extended periods
Quick Apply
1d
Senior Patient Intake Specialist
AICA Orthopedics, P.C. —Marietta, GA
- Full-time
- Spanish
- HIPAA
- English
- Paid holidays
- Health insurance
Quick Apply
10d
Sr. Consumer Loan Specialist - Sales Customer Service
Republic Finance, LLC —Cartersville, GA
- $36,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Disability insurance
3d
Senior Manager - Customer Experience
CarMax Business Services, LLC —Kennesaw, GA
- $104,600 - $167,400 a year
- 8 hour shift
- Management
- Marketing
- 5 years
- Paid jury duty
- Paid holidays

Discover related jobs

Based on your search for senior customer service jobs.

Senior Customer Success Manager
Supermetrics —Atlanta, GA
Anticipate and mitigate churn risks by identifying at-risk accounts and implementing proactive retention strategies. $80 monthly wifi allowance.
$80,000 - $125,000 a year
Quick Apply
8d
Senior Manager, Customer Success Management - Enterprise US East/EMEA
Chainguard —Atlanta, GA
The ideal candidate brings strong people management skills, experience operating in high-volume, scaled customer environments, and a focus on driving efficient,…
Up to $200,000 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Seasonal Sr. Coordinator, Customer Support (Central Ohio)
Gap Inc. —Groveport, OH
Demonstrated technical and functional knowledge and skills to assist in all areas of workload. Extensive 401(k) plan with company matching for contributions up…
$20.10 - $24.60 an hour
2d
Sr. Client Manager - Employee Benefits
Gallagher Benefit Services —Dublin, OH
How you'll make an impact. Proficient in using technology as a tool to maximize productivity and quality. Bachelor's degree with 5+ years client service and/or…
$65,500 - $127,500 a year

Show more jobs in cities nearby

I want to receive the latest job alert for senior customer service in dallas, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer service jobs near dallas, ga

Customer Experience Specialist jobs in Kennesaw, GA

Intake Specialist jobs in Marietta, GA

Customer Service Representative jobs in Atlanta, GA

Director Of Customer Success jobs in Atlanta, GA

Family Support Specialist jobs in Indianapolis, IN

Customer Experience Specialist jobs in Bellingham, WA

Full Time No Experience jobs in Citrus County, FL

Customer Experience Specialist jobs in Allen Park, MI

Teen At Home Customer Service jobs in Georgia

Customer Experience Specialist jobs in Jefferson City, MO

Customer Experience Specialist jobs in Arlington, TX

Customer Service Remote jobs in Illinois

Intake Specialist jobs in Douglasville, GA

Intake Specialist jobs in Lexington, KY

Clinical Documentation Specialist jobs in Houston, TX

Intake Specialist jobs in Toledo, OH

Intake Specialist jobs in Princeton, NJ

Remote Law Intake jobs in New York, NY

Senior Loan Specialist jobs in Chattanooga, TN

Senior Loan Specialist jobs in Denver, CO

Customer Care Associate II - USABlueBook- Atlanta, GA

HD Supply -
Atlanta, GA

Apply Now

Job Details

Full-time

Qualifications

Research

Full Job Description

Preferred Qualifications

Previous customer service experience.
Bilingual in English and Spanish.

Career Level Dimensions
Typical Training/Experience  HS Diploma or GED strongly preferred. Specialized skills training/certification may be
required. Generally 2-5 years of experience in area of responsibility.
Problem Complexity  Refers complex, unusual problems to supervisor.
Autonomy  Under general supervision, exercises some judgment in accordance with well-defined
policies, procedures, and techniques. Work typically involves regular review of output by
a senior coworker or supervisor.
Leadership  None.
Environmental Job Requirements
 Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
 Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare
occasions there may be a need to move or lift light articles.
 No travel required.

Job Summary

Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge on 20,000 products and 3 catalogues.

Major Tasks, Responsibilities, and Key Accountabilities

Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals. Resolves customer issues including issuance of credit concessions.
Performs necessary follow-up to ensure customer service expectations are met. Builds relationships if assigned a specific customer base.
Facilitates profitable growth and the sales process by adherence to department incentive and initiative programs.
Researches and suggests alternative products to customers. Provides representation of products, increasing sales wherever appropriate or as requested.
Uses computerized system for tracking, information gathering, and/or troubleshooting.
Utilizes in-depth product knowledge to answer more specialized product calls. May be responsible for outbound calls to vendors.
Selects correct processes from clearly prescribed rules, past practices or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Understands and supports compliance issues if required for assigned customer base.

Nature and Scope

Refers complex, unusual problems to supervisor.
Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
None.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
No travel required.

Education and Experience

HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Apply Now

Refine Your Search

senior customer service jobs in dallas, ga

Customer Care Associate II - USABlueBook- Atlanta, GA

Senior Encompass Trainer - Client Education Services

Senior Director, Global Client Success

Senior Patient Intake Specialist

Sr. Consumer Loan Specialist - Sales Customer Service

Senior Manager - Customer Experience

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for senior customer service in dallas, ga

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected