Top 17 Air import customer service agent Jobs in Dallas, Tx

Air Import Agent
DHL —Dallas, TX
- $34.96 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee stock purchase plan
- Paid holidays
4d
Customs Brokerage Agent
Expeditors —Grapevine, TX
- Full-time
- Microsoft Word
- Customer service
- English
- Employee stock purchase plan
- Paid holidays
Quick Apply
Air Import Operations Agent III
AIT Worldwide Logistics, Inc. —Coppell, TX
- Online Application
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Health savings account
Air Cargo - Office Agent
WFS —Dallas-Fort Worth, TX
- 8 hour shift
- 18 years or older
- Customer service
- Computer literacy
- 401(k)
- Employee discount
Quick Apply
Ocean Import Specialist
DHL —Dallas, TX
- $21.32 - $28.43 an hour
- 5 years
- US work authorization
- Senior level
- Employee stock purchase plan
- Paid holidays
Truckload Specialist
PGL —Irving, TX
- Full-time
- Writing skills
- ERP systems
- Mid-level
Quick Apply
International Operations Specialist - Export
PGL —Irving, TX
- Full-time
- Computer literacy
- Writing skills
- ERP systems
Quick Apply
International Operations Agent
Team Worldwide —Grapevine, TX
- Mid-level
- Office
- 2 years
Quick Apply
14d
Operations Manager - Contract Logistics
PGL —Grand Prairie, TX
- Full-time
- 5 years
- Writing skills
- ERP systems
Quick Apply
Air Cargo - Office Supervisor
Worldwide Flight Services, Inc. —Dallas-Fort Worth, TX
- 8 hour shift
- 18 years or older
- Computer literacy
- Data analysis skills
- 401(k)
- Employee discount
Quick Apply
Air Cargo - Warehouse Agent
Worldwide Flight Services, Inc. —Dallas-Fort Worth, TX
- Weekends as needed
- 18 years or older
- English
- Forklift
- 401(k)
- Employee discount
Quick Apply
Gateway Manager
Yusen Logistics —Grapevine, TX
- Full-time
- Background check
- Office
- 8 years
- Commuter assistance
- AD&D insurance
Freight Forwarding Operation Specialist
DIT Dallas Inc. —Plano, TX
- $20 - $25 an hour
- Full-time
- Microsoft Excel
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
8d
Operations Supervisor - Air
Forward Air —Euless, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply

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Air Import Agent
DHL —Dallas, TX
Retrieve shipment details, handle all documentation for cargo release and data entry for each shipment. Notify customer /customs broker of arrival and charges…
$34.96 an hour
4d
Customs Brokerage Agent
Expeditors —Grapevine, TX
Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration.
Quick Apply

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air import customer service agent jobs near dallas, tx

Air Import Agent

DHL -
Dallas, TX

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Job Details

$34.96 an hour
4 days ago

Benefits

Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Paid time off
401(k) matching

Qualifications

Customer follow-ups
Customer communication
Microsoft Excel
Microsoft Outlook
Word embeddings

Full Job Description

Job Title: Air Import Agent
Job Location: Dallas, TX

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

As an Air Import Agent you will be responsible for the movement of our customer’s air export shipments. You will be the main point of contact for coordination between customer’s shipment exports, customs brokers, and shipping carriers.

Key Responsibilities:

Execute orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveries
Build customer relationships by responding to customer communications via email, fax and mail
Work with air and ground transportation partners to handle shipments
Receive and track purchase orders (P.O.s) from Exporters/Overseas offices for pending air shipments
Retrieve shipment details, handle all documentation for cargo release and data entry for each shipment
Answer all customer inquiries in accordance with the Customer Service Policy standards
Further increase customer satisfaction and business share through proactive and regular contact
Communicate with and ensure release of the freight from air carriers
Notify customer /customs broker of arrival and charges due; provide accurate job costing forecast and perform billing to customer and/or other offices
Setup and coordinate deliveries to the customer
Handle and manage all customer contact at file level regarding exceptions
Additional projects as directed

Skills / Requirements:

Exceptional customer service skills
Detail oriented and strong follow-up skills
Proficient with Microsoft office (Word, Excel, Outlook)
Air freight industry experience preferred
Logis Air / Cargo Wise systems knowledge is a plus

Pay Range: $34.96/hr. in accordance with the CBA

Benefits (All Non-Union Employees)

Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

Apply Now

Refine Your Search

air import customer service agent jobs in dallas, tx

Air Import Agent

Customs Brokerage Agent

Air Import Operations Agent III

Air Cargo - Office Agent

Ocean Import Specialist

Truckload Specialist

International Operations Specialist - Export

International Operations Agent

Operations Manager - Contract Logistics

Air Cargo - Office Supervisor

Air Cargo - Warehouse Agent

Gateway Manager

Freight Forwarding Operation Specialist

Operations Supervisor - Air

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