Req ID: 379662
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Senior Director Chief of Staff - Alliances to join our team in Plano, Texas (US-TX), United States (US).
NTT DATA is seeking a highly motivated, strategic, and analytical Chief of Staff – Strategy Operations Lead to support the Executive Managing Director, Global Strategic Alliances. This high-visibility leadership role serves as a trusted advisor, strategic partner, and operational leader responsible for driving strategic initiatives, business performance, operational rigor, and cross-functional alignment across NTT DATA’s global alliance ecosystem.
The successful candidate will bring a unique combination of top-tier consulting experience, operational leadership, program management expertise, and deep understanding of the Systems Integrator (SI) and technology services industry. This individual will help shape alliance strategy, optimize business operations, develop executive-level communications, and ensure successful execution of critical global initiatives with strategic partners.
This role requires exceptional business acumen, executive presence, analytical rigor, and the ability to influence stakeholders across sales, marketing, finance, delivery, and alliance teams worldwide.
Responsibilities:
Strategic Planning Execution
- Partner with the SVP of Global Strategic Alliances to develop, refine, and execute strategic priorities aligned with corporate objectives and alliance partner goals.
- Translate business strategy into measurable operational plans and actionable initiatives.
- Support annual planning, business reviews, growth strategies, and organizational transformation efforts.
Business Performance Management
- Develop and maintain executive dashboards, KPIs, scorecards, and reporting frameworks to assess alliance performance and business health.
- Analyze market, financial, and operational data to drive informed decision-making and strategic recommendations.
- Monitor key performance indicators and provide insights to leadership regarding opportunities, risks, and improvement actions.
Operational Excellence Rhythm of Business
- Own and manage the operational cadence of the organization, including weekly leadership meetings, monthly operating reviews, quarterly business reviews (QBRs), and executive reporting.
- Ensure accountability and timely execution of action items across global teams and stakeholders.
- Establish governance processes that improve visibility, consistency, and operational effectiveness.
Cross-Functional Leadership Collaboration
- Act as a central liaison between the Global Alliances organization and key business functions including Sales, Marketing, Finance, Delivery, Legal, Operations, and Human Resources.
- Facilitate collaboration and alignment to ensure successful execution of alliance strategies and joint initiatives.
- Drive consensus and influence stakeholders at all levels of the organization.
Market Partner Intelligence
- Conduct market analysis, competitive assessments, industry research, and alliance ecosystem evaluations.
- Identify emerging trends, partnership opportunities, and growth initiatives within the technology services and systems integration landscape.
- Provide strategic recommendations to executive leadership based on data-driven insights.
Program Portfolio Management
- Lead and oversee high-priority alliance programs and strategic initiatives from inception through execution.
- Develop project plans, manage risks, track milestones, and ensure successful delivery of desired business outcomes.
- Coordinate cross-functional resources to support program objectives and drive measurable business value.
Executive Communications Leadership Support
- Develop executive presentations, strategic narratives, briefing materials, board-level content, and communications for internal and external stakeholders.
- Support executive engagements with alliance partners, customers, and senior leadership.
- Prepare analyses and recommendations to facilitate executive decision-making.
Process Improvement Organizational Effectiveness
- Identify opportunities to enhance processes, workflows, governance models, and operating procedures across alliance operations.
- Implement scalable solutions that improve efficiency, consistency, and business performance.
- Promote a culture of continuous improvement and operational excellence.
Talent Resource Planning
- Support workforce planning, organizational design, hiring strategies, onboarding, and resource allocation efforts.
- Collaborate with leadership to ensure organizational capabilities align with strategic priorities and growth objectives.
- Contribute to team development initiatives and succession planning efforts.
Special Projects
- Lead or support strategic, cross-functional initiatives and executive-level projects as directed by the SVP of Global Strategic Alliances.
- Provide thought leadership and execution support for transformational business priorities.
Qualifications:
- 10+ years of progressive professional experience within the Information Technology, Systems Integrator (SI), consulting, or technology services industry
- 2–3 years of experience with a leading strategy consulting firm (e.g., McKinsey Company, Boston Consulting Group, Bain Company, Accenture Strategy, or equivalent)
- 5+ years of experience in strategy, operations, business management, program management, or Chief of Staff-type roles within a technology services or solutions integration environment
- 5+ years of experience leading complex, cross-functional initiatives with executive stakeholder engagement and communications responsibilities
- 5+ years of experience utilizing quantitative analysis and business intelligence to evaluate market trends, organizational performance, and business improvement opportunities
- 5+ years supporting strategic alliances, partner ecosystems, or technology partnership organizations and expertise in business performance management, executive reporting, and operational governance and advanced analytical, problem-solving, and strategic thinking capabilities
- Proficiency with Microsoft Excel, PowerPoint, and data visualization/reporting tools
- Bachelor’s degree in business, Engineering, Information Technology, or a related field
Preferred Qualifications
- MBA or other advanced business degree
- Experience working with global alliance ecosystems and strategic technology partners such as Salesforce, SAP, Databricks and cloud hyperscalers
- Expertise in organizational transformation, operating model design, and business process optimization
Why Join NTT DATA?
This role provides a unique opportunity to work directly with executive leadership and influence the strategy, growth, and performance of one of the industry's most important global alliance organizations. The Chief of Staff will play a critical role in shaping strategic direction, driving operational excellence, and accelerating the impact of NTT DATA's ecosystem partnerships worldwide.
About NTT DATA
NTT DATA is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $155,081 – 287,188. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and ADD insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
