Top 812 Patient service representative Jobs in Dallas Tx

Utilization Management Rep III
Elevance Health —Grand Prairie, TX
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
1d
Certified Medical Assistant/Medical Receptionist
Texas Allergy and Breathing Centers —Mesquite, TX
- $16 - $18 an hour
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
Medical Front Desk Staff
Premier Wellness Internal Medicine —Plano, TX
- $16 - $18 an hour
- Full-time
- Internal Medicine
- Mid-level
- 3 years
- 401(k)
Quick Apply
Dental Patient Coordinator / Insurance Coordinator
Central Dentist —Dallas, TX
- From $20 an hour
- Full-time
- Dental office
- Medical office experience
- Mid-level
- Free parking
- Dental insurance
Quick Apply
Dental Patient Coordinator/Social Media Coordinator
Preferred Search Group —Rockwall, TX
- $25.90 - $28.00 an hour
- Full-time
- Private practice
- Dental office
- Administrative experience
- Dental insurance
- Paid time off
Quick Apply
4d
Patient Access Representative
Saint Raphael Health - Dallas —Dallas, TX
- $22 - $30 an hour
- Full-time
- Background check
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Patient Service Specialist
Baylor Scott & White Institute for Rehabilitation - Outpatient —Dallas, TX
- $18 - $25 an hour
- Full-time
- Office
- High school diploma or GED
- Rehabilitation center
- Disability insurance
- Dental insurance
REGISTRATION REPRESENTATIVE
Methodist Health System —Dallas, TX
- Full-time
- Acute care
- High school diploma or GED
- Entry level
1d
Patient Outreach Representative (Remote)
Envision Radiology —Arlington, TX
- $15.60 - $18.80 an hour
- Full-time
- Remote
- 3 years
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
9d
Call Center Patient Coordinator
Cornea Associates of Texas, PA —Dallas, TX
- $14 - $18 an hour
- Full-time
- Bilingual
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
CNA/HHA/LPN – Transition to full-time call center agent
TRANZACT —Richardson, TX
- From $18 an hour
- Full-time
- Hybrid work
- Background check
- Home Health
- LPN
- Paid training
- Paid holidays
Quick Apply
Customer Advocate I
Health Care Service Corporation —Richardson, TX
- $17.75 - $28.39 an hour
- Full-time
- Anatomy knowledge
- Research
- High school diploma or GED
- Paid holidays
- Health insurance
1d
Customer Intake Representative I
Home Care Delivered Inc —Addison, TX
- $25 an hour
- Full-time
- Bilingual
- Medical office experience
- Microsoft Office
- Paid training
- Health savings account
3d
ER Registration Representative
Crescent Regional Hospital —Lancaster, TX
- PRN
- Computer literacy
- Writing skills
- Basic math
Patient Services Specialist - Pulmonary and Sleep
Baylor Scott & White Health —Dallas, TX
- High school diploma or GED
- Clinic
- Typing
- Health insurance
- Tuition reimbursement
Centralized Scheduler
Baylor Scott & White Institute for Rehabilitation - Outpatient —Dallas, TX
- $19 - $25 an hour
- 8 hour shift
- Bilingual
- Office
- Administrative experience
- Disability insurance
- Dental insurance
Patient Coordinator
UROLOGY CLINICS OF NORTH TEXAS PLLC —Dallas, TX
- Full-time
- High school diploma or GED
- Clinic
- Computer skills
Quick Apply
Patient Access Representative - Population Health
Christus Health —Irving, TX
- 8 hour shift
- Hospital
- High school diploma or GED
- Organizational skills
6d
REGISTRATION COORDINATOR
Methodist Health System —Dallas, TX
- Full-time
- Acute care
- High school diploma or GED
- Entry level
Patient Success Advocate - 4 day Schedule
Cadence Health —Dallas, TX
- $23 - $25 an hour
- Remote
- Entry level
- Paid parental leave
- Health insurance
Quick Apply

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Utilization Management Rep III

Elevance Health -
Grand Prairie, TX

Apply Now

Job Details

Full-time
1 day ago

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Medical terminology

Full Job Description

Afterhours Utilization Management Representative III

Location: This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

Hours: Friday through Monday - 10 hour shifts covering between 6:30am to 11pm Eastern time. Please adjust for your time zone.

The Afterhours Utilization Management Representative III is responsible for coordinating cases for precertification and prior authorization review.

How you will make an impact:

Responsible for providing technical guidance to UM Reps who handle correspondence and assist callers with issues concerning contract and benefit eligibility for requested continuing pre-certification and prior authorization of inpatient and outpatient services outside of initial authorized set.
Assisting management by identifying areas of improvement and expressing a willingness to take on new projects as assigned.
Handling escalated and unresolved calls from less experienced team members.
Ensuring UM Reps are directed to the appropriate resources to resolve issues.
Ability to understand and explain specific workflow, processes, departmental priorities and guidelines.
May assist in new hire training to act as eventual proxy for Ops Expert.
Exemplifies behaviors embodied in the 5 Core Values.
Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.
Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts.
Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary.
Performs other duties as assigned.

Minimum Qualifications:

Requires a HS diploma or GED and a minimum of 3 years of experience in customer service experience in healthcare related setting; or any combination of education and experience which would provide an equivalent background.
Medical terminology training required.

Preferred Skills, Capabilities and Experiences:

Experience in a call center / call queue environment strongly preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act

Apply Now

Refine Your Search

patient service representative jobs in dallas tx

Utilization Management Rep III

Certified Medical Assistant/Medical Receptionist

Medical Front Desk Staff

Dental Patient Coordinator / Insurance Coordinator

Dental Patient Coordinator/Social Media Coordinator

Patient Access Representative

Patient Service Specialist

REGISTRATION REPRESENTATIVE

Patient Outreach Representative (Remote)

Call Center Patient Coordinator

CNA/HHA/LPN – Transition to full-time call center agent

Customer Advocate I

Customer Intake Representative I

ER Registration Representative

Patient Services Specialist - Pulmonary and Sleep

Centralized Scheduler

Patient Coordinator

Patient Access Representative - Population Health

REGISTRATION COORDINATOR

Patient Success Advocate - 4 day Schedule

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