Top 178 Pharmacy support account manager Jobs in Dallas Tx

Customer Service Account Manager
McKesson —Irving, TX
- $75,600 - $126,000 a year
- Mid-level
- Office
- Continuous improvement
11d
Contract Admin Manager - 340B and VA
McKesson —Irving, TX
- $87,500 - $145,800 a year
- Mid-level
- Office
- Presentation skills
14d
Account Specialist
SmithRx —Plano, TX
- Remote
- Microsoft Excel
- Mid-level
- 2 years
- Commuter assistance
- Paid parental leave
Quick Apply
Implementation Support Specialist
SmithRx —Plano, TX
- $23 - $27 an hour
- Remote
- Mid-level
- Office
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Quick Apply
10d
Pharmacy Manager
Costco Wholesale Corporation —Arlington, TX
- Full-time
- Merchandising
- Driving
- Mentoring
- AD&D insurance
- Employee stock purchase plan
Accountant - General
City of Mesquite —Mesquite, TX
- $56,579.53 - $67,356.58 a year
- Full-time
- Mid-level
- Office
- Finance
- Health savings account
- AD&D insurance
10d
Case Manager RN - Remote
Optum —Richardson, TX
- $60,200 - $107,400 a year
- Full-time
- Remote
- Nursing
- RN License
- Computer literacy
Quick Apply
23h
Pharmacy Support Account Manager
Liberty Software —Lewisville, TX
- From $29 an hour
- Overtime
- Computer science
- Computer Science
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Manager, Benefit Operations Testing & QA
SmithRx —Plano, TX
- Overtime
- Remote
- Bachelor's degree
- Continuous improvement
- Mentoring
- Commuter assistance
- Paid parental leave
Quick Apply
Senior Account Manager L3
Albertsons Media Collective —Plano, TX
- $95,400 - $123,900 a year
- Full-time
- Office
- Travel
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Health Information Technology Specialist Central
IQVIA —Dallas, TX
- $125,000 - $135,000 a year
- Full-time
- System design
- Mid-level
- Master's degree
Manager, Field Service
B. BRAUN MEDICAL (US) INC —Dallas, TX
- $101,437 - $152,152 a year
- OSHA
- Hospital
- 5 years
- Health insurance
- 401(k)
13d
Senior Customer Success Manager
PowerSchool Group LLC —Dallas, TX
- $69,700 - $103,200 a year
- Full-time
- 5 years
- Contracts
- Experience equivalent to degree accepted
- Wellness program
- Health savings account
5d
Senior CSM, PBM
Rightway —Dallas, TX
- $125,000 - $145,000 a year
- 5 years
- Research
- Master's degree
Quick Apply
Senior Facilities Representative
PowerSchool Group LLC —Dallas, TX
- $75,000 - $93,700 a year
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
- Wellness program
- Health savings account
6d
Customer Representative, Telesales GHH
Merck —Dallas, TX
- $71,900 - $113,200 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Mid-level
- Residential
- Paid holidays
- Health insurance
Pharmacy Manager Local Specialty
Walgreens —Dallas, TX
- $130,275 - $191,209 a year
- Full-time
- Bachelor of Science
- Patient care
- Recruiting
Account Executive, Pharmacy
Lockton, Inc. —Dallas, TX
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Wellness program
- Paid parental leave
Paralegal
Stream Realty —Dallas, TX
- Full-time
- High school diploma or GED
- Bachelor's degree
- SharePoint
- Health savings account
- Paid holidays
Quick Apply
Pharmacy Data Analyst
Lockton, Inc. —Plano, TX
- Full-time
- Customer service
- Word processing
- Mid-level
- Wellness program
- Paid parental leave

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pharmacy support account manager jobs near dallas tx

Customer Service Account Manager

McKesson -
Irving, TX

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Job Details

$75,600 - $126,000 a year
11 days ago

Qualifications

Optimizing workflow processes
Managing customer accounts
Customer communication
Continuous improvement
Pharmaceutical company experience
Account management
Hospital experience

Full Job Description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Customer Success Account Manager (Individual Contributor) works to build long-term relationships with a diverse group of Macro Helix’s customers. These clients hold a wide range of needs, from issue resolution that may be driving dissatisfaction to enhancing the compliance of their 340B program. The role will focus on more advanced, critical issues that directly affect revenue and coordinate with support agents on completion of standard requests. The overall goal is to ensure client retention and instill confidence in their 340B program. Tasks may involve project management, strategic planning, and product support.

Key Responsibilities

Act as customers’ primary point of contact on all needs related to the Macro Helix product portfolio, with a focus on the customer experience.
Create long-term, strategic customer relationships with Assigned Accounts focusing on proactive, value creation.
Respond promptly and accurately to incoming customer inquiries, escalating if needed to the appropriate resource(s).
Fully understand and assess client reported issues to determine prioritization and work required to provide a solution.
Understand drivers of success, constraints, & pain points that customers face with their 340B Program and articulate them to leadership to drive improvements in products and services.
superior product knowledge in answering questions on functionality and best practices
Handle advanced/critical/sensitive issues that could result in a loss of revenue.
Special projects – involves reaching out to customers to gain buy-in on suggested changes or recommendations, explain next steps and impact on system issues
Translate conceptual ideas and complex client feedback into coherent and actionable requests
Help expand the Customer Success team’s capabilities through process improvement and tools automation
Serve as the voice of the customer in internal discussions to relay feedback on our products and services to our teams.

Minimum Requirement

Degree or equivalent and typically requires 4+ years of relevant experience.

Critical Skills

4+ years of experience in a customer service role/account management.
In-depth knowledge of 340B program.
Experience in the Hospital or Pharmaceutical Industry.
Process improvement experience.
Strong Customer Service mindset.

Additional Knowledge & Skills

Critical thinker, generally curious, problem solver .
Passionate about guiding and instilling knowledge in others.
Highly organized and able to effectively handle multiple tasks, details and demands simultaneously.
Excellent interpersonal skills including active listening and customer advocacy.
Able to manage time and workload independently without direct supervision.
Working knowledge of tangential systems that work alongside Macro Helix software (e.g., pharmacy software, wholesaler ordering systems, switch, etc.)

This position offers the possibility of a hybrid work arrangement based on recent updates to our in-office/work‑from‑home model. If located in DFW area, the selected candidate may be expected to work on‑site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in‑office days may be designated according to team needs and business priorities.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson,

Our Base Pay Range for this position

$75,600 - $126,000

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [email protected] or (Canada) [email protected]. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

Apply Now

Refine Your Search

pharmacy support account manager jobs in dallas tx

Customer Service Account Manager

Contract Admin Manager - 340B and VA

Account Specialist

Implementation Support Specialist

Pharmacy Manager

Accountant - General

Case Manager RN - Remote

Pharmacy Support Account Manager

Manager, Benefit Operations Testing & QA

Senior Account Manager L3

Health Information Technology Specialist Central

Manager, Field Service

Senior Customer Success Manager

Senior CSM, PBM

Senior Facilities Representative

Customer Representative, Telesales GHH

Pharmacy Manager Local Specialty

Account Executive, Pharmacy

Paralegal

Pharmacy Data Analyst

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