Top 15 senior microsoft communications support engineer Jobs in dalton ga

Senior Microsoft Communications Support Engineer
EmpireOne Contact Center —Georgia
- $70,000 - $90,000 a year
- Full-time
- Remote
- English
- Mid-level
- Analysis skills
- Flexible schedule
Quick Apply
1d
Staff Electrical Engineer
Shaw Industries Group, Inc. —Dalton, GA
- 8 hour shift
- Engineering
- Residential
- Travel
Field Project Engineer Construction with AIS Infrastructure
AIS Infrastructure —Chattanooga, TN
- Full-time
- Construction site
- Office
- Bachelor's degree
Quick Apply
8d
Graduate Analyst - Complete Vehicle Analysis (Quality)
Volkswagen —Chattanooga, TN
- Full-time
- Analysis skills
- Continuous improvement
- Driving
3d
Civil Design Engineer
Quanta Services —Chattanooga, TN
- Civil engineering
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
4d
Design Engineer - Structural
Quanta Services —Chattanooga, TN
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
4d
Lead Relay Technician - Southeast
Service Electric Company —Chattanooga, TN
- Full-time
- CPR Certification
- Clean driving record
- 7 years
Lead Relay Technician - Southeast
Quanta Services —Chattanooga, TN
- Full-time
- CPR Certification
- Clean driving record
- 7 years
4d
Project Civil Engineer
Quanta Services —Chattanooga, TN
- Civil engineering
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
4d
Solution Architect
CodexIT —United States
- $100,000 - $120,000 a year
- Full-time
- Background check
- Azure
- 3 years
- Health savings account
- Health insurance
Quick Apply
Senior ColdFusion Engineer
Insight Service Group, ISG —United States
- $100,000 - $115,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply

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senior microsoft communications support engineer jobs near dalton ga

Senior Microsoft Communications Support Engineer

EmpireOne Contact Center
Georgia

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year
1 day ago

Benefits

Flexible schedule

Qualifications

Telecommunications network troubleshooting
Telecommunications network device configuration
Network analyzers
IT user and group management
GPO
DNS security
Cloud security management
English
Microsoft Exchange
Incident Escalation
Firewall configuration
VoIP
VoIP implementation projects
Email configuration (technical support)
Cloud service support
IT support
Microsoft Teams
Voice over internet protocol (VoIP) configuration
IP networking
Network routing
Microsoft 365 support
TCP/IP
Escalation handling
Video conferencing systems operation
Packet capture analyzers
Microsoft 365 proficiency

Full Job Description

ABOUT THE ROLE

We are looking for a senior-level support engineer with deep expertise in Microsoft Teams, Office 365, and VoIP telephony. You will serve as the escalation point for complex communications and network issues, own problems through to resolution, and onboard and administer Teams-based call center platforms for our customers. This is a hands-on technical role — not a coordinator or manager position.

WHAT YOU WILL DO

Administer and support Microsoft Teams and Office 365 environments

Onboard, configure, and administer Microsoft Teams-based call center platforms on behalf of customers

Troubleshoot VoIP issues including SBC configuration, Direct Routing, and SIP trunk diagnostics

Serve as senior/escalation tier for call center communications issues

Diagnose and resolve network-layer issues: TCP/IP, DNS, routing, and connectivity

Identify and resolve firewall-related issues including rule analysis, port conflicts, SIP ALG, and VoIP traffic behavior

Handle occasional internal IT support tasks (~10% of role) including Office 365 user provisioning, licensing, group policies, SharePoint, Exchange Online, and general staff IT issues

Document issues, resolutions, and configurations clearly and thoroughly

Respond to critical outage calls outside business hours on the rare occasion when all-hands support is required

REQUIRED SKILLS & EXPERIENCE

Microsoft Stack

Microsoft Teams Administration — configuration, policies, calling plans, Direct Routing

Office 365 Administration — user management, licensing, security, compliance

VoIP & Telephony

SIP protocol knowledge — call flows, SIP traces, troubleshooting SIP signaling issues

SBC (Session Border Controller) configuration and troubleshooting

Direct Routing and SIP trunk setup and diagnostics

Call center platform troubleshooting at a senior/escalation level

Networking

TCP/IP and DNS — solid working knowledge, not just conceptual

Network troubleshooting: packet analysis, routing, connectivity

Firewall knowledge: rule review, port management, SIP ALG behavior, VoIP traffic flows

Communication

C2 English — written and spoken fluency required for client-facing and internal communication

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

Flexible schedule

Experience:

• Microsoft Teams Administration : 2 years (Required)
Office 365 Administration: 2 years (Required)
VoIP & Telephony: 2 years (Required)
Networking: 2 years (Required)

Work Location: Remote

Quick Apply

Refine Your Search

senior microsoft communications support engineer jobs in dalton ga

Senior Microsoft Communications Support Engineer

Staff Electrical Engineer

Field Project Engineer Construction with AIS Infrastructure

Graduate Analyst - Complete Vehicle Analysis (Quality)

Civil Design Engineer

Design Engineer - Structural

Lead Relay Technician - Southeast

Lead Relay Technician - Southeast

Project Civil Engineer

Solution Architect

Senior ColdFusion Engineer

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