Top 11 Technical support specialist Jobs in Dalton Ga

IT Support and Training Specialist
Service Electric Company —Chattanooga, TN
- $1 - $2 an hour
- Full-time
- Microsoft Outlook
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Technical Support Specialist
CONVERGE TECH SERVICES LLC —Chattanooga, TN
- Full-time
- Computer Science
- 1 year
- Associate's degree
Quick Apply
12d
Senior IT Support Specialist
NetGain Technologies LLC —Chattanooga, TN
- $60,000 - $70,000 a year
- Mid-level
- Windows
- Analysis skills
Quick Apply
2d
IT Support and Training Specialist
Quanta Services —Chattanooga, TN
- Full-time
- Microsoft Outlook
- ERP systems
- Mid-level
4d
Field Support Specialist
The New Flat Rate —Dalton, GA
- $48,000 a year
- Full-time
- Mid-level
- Office
- Electrical experience
- Paid holidays
- Health insurance
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Chattanooga, TN
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

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Technology Support Technician 1
Hamilton County Department Of Education —Chattanooga, TN
Must maintain a valid state issued driver’s license. The purpose of this classification is to provide technical support in a team environment with continual…
Technical Support Specialist
CONVERGE TECH SERVICES LLC —Chattanooga, TN
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
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12d

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IT Support and Training Specialist

Service Electric Company -
Chattanooga, TN

Quick Apply

Job Details

Full-time
$1 - $2 an hour
4 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Outlook
Smartphone (troubleshooting support)
Laptop (troubleshooting support)
iOS
Windows
High school diploma or GED
Attention to detail
Desktop (troubleshooting support)
Microsoft Teams
SharePoint
Desktop administration
Mobile devices

Full Job Description

POSITION SUMMARY

The IT Support & Training Specialist provides day-to-day technical support across our core systems and devices, while also serving as a hands-on trainer, helping employees build confidence with their technology, from everyday devices to the AI tools we're rolling out across the company.

POSITION FUNCTIONS

Respond to, and triage, incoming IT support requests, resolving issues directly or escalating to the right team member.
Manage the user account lifecycle in Active Directory — provisioning, changes, and deprovisioning for new hires, transfers, and terminations.
Administer Microsoft 365 services, including Outlook, SharePoint, and shared/network drive permissions.
Provision, configure, and troubleshoot company mobile devices; coordinate with wireless carriers and vendors on service requests.
Provide hardware and software troubleshooting support for laptops and desktops.
Coordinate with HR and field offices on new-hire IT setup and employee status changes.
Support basic network connectivity troubleshooting, escalating more complex issues to network engineering.
Help manage access and provisioning for enterprise AI tools as adoption grows.
Partner with the IT Manager to identify recurring support issues and recommend process or training improvements.
Lead hands-on device training for new hires and existing employees (laptops, mobile devices, core business systems).
Deliver basic AI literacy training — teaching employees how to use company-approved AI tools safely and effectively.
Create and maintain simple how-to guides and quick-reference materials (e.g., in SharePoint).
Travel periodically to other company locations to run in-person training sessions.
Other duties as assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS

A high school diploma or equivalent.
1 to 3 years experience in an IT support or helpdesk role.
Working knowledge of Microsoft Active Directory and Microsoft 365 (Outlook, SharePoint).
Experience troubleshooting Windows desktop/laptop hardware and software issues.
Experience supporting mobile devices (iOS) in a business environment.

KNOWLEDGE, SKILLS, AND ABILITIES

Comfortable presenting to and training groups of employees, in person and virtually.
Capable of handling multiple projects concurrently with good time management.
Detail-oriented, with strong ticket and task-tracking habits.
Strong ability to identify and solve issues.
Excellent analytical and problem-solving skills.
Strong communication skills, with the ability to explain technical concepts to non-technical staff.
Strong customer service skills and willingness to learn/teach.
Self-motivated.
Ability to maintain confidentiality.
Ability to conducts self in an appropriate manner as a representative of SEC, working effectively in a diverse work environment.

KNOWLEDGE, SKILLS, AND ABILITIES (A PLUS, BUT NOT REQUIRED)

· Experience with construction or field-services ERP systems (e.g., Viewpoint Spectrum).

· Familiarity with SSO/identity protocols (SAML, OIDC).

· Experience with mobile forms platforms (e.g., GoCanvas, MS Forms, Origami).

· Exposure to VoIP/UCaaS phone systems (e.g., Teams Phones).

· Familiarity with AI chatbot tools (Claude, ChatGPT, Gemini, etc.) and general AI literacy.

· Experience developing training content or leading onboarding sessions.

· Basic understanding of networking/SD-WAN troubleshooting.

WORKING ENVIRONMENT/PHYSICAL REQUIREMENT: This position will work in-person in an office setting.

NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones many be assigned at any time with or without notice.

Service Electric Company provides Equal Employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Pay: $1.00 - $2.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

technical support specialist jobs in dalton ga

IT Support and Training Specialist

Technical Support Specialist

Senior IT Support Specialist

IT Support and Training Specialist

Field Support Specialist

Seasonal, Operations Technical Specialist (Part Time)

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