Top 72 Help desk Jobs in Danbury, Ct

Field Technician (On-Site)
AlphaRidge —Connecticut
- $17 - $25 an hour
- Temporary
- Google Workspace
- Microsoft Outlook
- Windows
- On-the-job training
- Flexible schedule
Quick Apply
Financial Planning Product Support Specialist
RightCapital —Shelton, CT
- $50,000 - $51,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid training
- Health insurance
Quick Apply
3d
In-Home Sales & Tech Support (Part Time)
Asurion Insurance Services —Stamford, CT
- $24.80 an hour
- Part-time
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
IT Help Desk Representative
Sikorsky Financial Credit Union —Stratford, CT
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Windows Helpdesk Support
Xperteks —Wilton, CT
- Full-time
- Google Workspace
- Mid-level
- Windows
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Level 2 Help Desk Technician
Apex Technology Services —Stamford, CT
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
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7d
IT Support Associate
CMIT Solutions of Hartford & Stamford —Stamford, CT
- $18 - $30 an hour
- Part-time
- Hybrid work
- Research
- Windows
- Entry level
- Work from home
- Flexible schedule
Quick Apply
MICROSOFT SYSTEMS SUPPORT TECHNICIAN
ComNet Communications LLC —Bethel, CT
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
Help Desk Support Technician, Tier II (Onsite, Stamford, CT)
BCS365 —Stamford, CT
- $30.37 - $37.39 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
IT Desktop Support Specialist
University of Bridgeport —Bridgeport, CT
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Technical Support
Success Systems, Inc. —Norwalk, CT
- Mid-level
- Office
- SQL
- Health insurance
- Dental insurance
Desktop Support Technician
Bethany School District —Bethany, CT
- $22 an hour
- Part-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
Technology Support Specialist (Temporary)
A+E Networks —Stamford, CT
- $40 an hour
- Full-time
- Mid-level
- Office
- Windows
IT Support Associate, Part Time
The Westport Library —Westport, CT
- $18.50 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 2 years
Technical Product Support
Club Car LLC —Brookfield, CT
- Full-time
- Up to 50% travel
- 5 years
- Computer literacy
Quick Apply
Technical Service Engineer
908 Devices —Danbury, CT
- $75,000 - $85,000 a year
- Bachelor's degree
- Travel
- Computer skills
Quick Apply
MSP Level 3 Technician
TeamLogic IT, Danbury, CT —Danbury, CT
- $75,000 - $95,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Azure
- Computer Science
- Profit sharing
- Paid time off
Quick Apply
Summer Technology Support
New Canaan Public Schools —New Canaan, CT
- $16.94 an hour
- Part-time
- Office
- Entry level
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —New Milford, CT
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
EHR Support Specialist
CONNECTICUT INSTITUTE FOR COMMUNITIES INC —Danbury, CT
- $42,000 - $52,000 a year
- Full-time
- Current TB test
- Writing skills
- HIPAA
- Paid holidays
- Health insurance
Quick Apply

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help desk jobs near danbury, ct

Field Technician (On-Site)

AlphaRidge
Connecticut

Quick Apply

Job Details

Temporary | Contract
$17 - $25 an hour

Benefits

On-the-job training
Flexible schedule

Qualifications

Google Workspace
Customer communication
Google Docs
Google Drive
Microsoft Outlook
Interpersonal skills
Windows
Desktop (troubleshooting support)
macOS
Gmail
Active Directory management
IT department experience

Full Job Description

About AlphaRidge

AlphaRidge is a Managed Service Provider (MSP) delivering comprehensive IT infrastructure, cybersecurity, and technical support solutions to businesses across the New York metro area. We partner with organizations of all sizes - from startups to mid-market enterprises - to optimize their technology environments and protect their operations.

About This Opportunity

We're building a contract technician pool to support our on-site service delivery for clients across Connecticut & NY. This is a real-world experience opportunity designed for working students and entry-level professionals who already have some IT background and want to grow their skills in a professional MSP environment.

What Makes This Different?

We're not hiring you to figure things out alone. You'll be paired with an experienced mentor, brought in for structured onboarding, and supported throughout each engagement. This role is explicitly designed to bridge the entry-level gap—we know that getting experience is hard when every job asks for years of it. We're changing that. You'll gain hands-on experience, mentorship, and the chance to level up your skillset in a real professional setting.

What You'll Do

Help Desk & Networking Technician Track

Provide on-site Level 1-2 technical support to end-users
Assist with device setup, imaging, and configuration
Troubleshoot software and connectivity issues (Windows, macOS, printers, VPN, etc.)
Manage password resets and user account issues via Active Directory
Help with email and productivity tool setup (Outlook, Teams, Gmail, Docs)
Document all work in our ticketing system
Escalate technical issues appropriately when needed
Assist with network infrastructure setup and deployments (firewalls, routers, switches)
Configure network segmentation and VLAN assignments
Perform network troubleshooting and connectivity diagnostics
Support cabling, cable management, and on-site network documentation
Assist with network security implementations and access control
Document network configurations and changes
Communicate professionally with clients and internal teams
Complete work safely and on schedule
Contribute to knowledge base documentation
Participate in post-engagement debriefs and continuous learning

What We're Looking For

Required Qualifications

Current Student or Working Professional (ideally full-time student with flexible availability, or recent graduate, career-transitioned, or contractor)
Prior IT Experience: Minimum help desk internship OR 6+ months of hands-on IT support experience (Level 1-2 help desk, IT internship, or similar)
Microsoft 365 Familiarity: Comfortable with Outlook, Teams, Active Directory basics, Windows environments
Google Workspace Familiarity: Experience with Gmail, Google Drive, Google Docs
Professional Communication: Clear verbal and written communication, customer-service mindset
Reliability: Consistent, punctual, professional demeanor
Flexibility: Available for variable on-site work (1-8 hours per engagement, or multi-day projects)
NYC Availability: Available for on-site travel across Connecticut and NY metro area; must have reliable transportation, or ability to navigate public transportation

Preferred Qualifications (but not required)

Networking fundamentals knowledge (IP addressing, subnetting, routing basics)
Hands-on experience with firewalls, routers, or network switching
CompTIA Network+ certification or equivalent experience
Cabling and network infrastructure installation experience
CompTIA A+ certification or equivalent
Experience with Active Directory and domain-based environments
Ticketing system experience (Zendesk, Jira, Connectwise, or similar)
Help desk call/ticket handling experience

What We Value

Proactive learner; curious about IT infrastructure and security
Ability to work independently while also leveraging available support
Problem-solving mindset; doesn't give up easily
Documentation skills; detailed, clear communication
Positive attitude; professional and respectful with clients and team members

What You'll Gain

Real Professional Experience: Work with an actual MSP on real client projects—not simulated or academic work.
Mentorship: Paired with experienced technicians who guide you through your first engagements and beyond.
Structured Training: Onboarded with AlphaRidge processes and tools.
Flexible Schedule: Perfect for students; work around your class schedule
Competitive Pay: $17–$25/hour depending on experience level and track (Help Desk or Networking).
Growth Pathway: High performers have opportunities to transition into full-time roles.
Industry Connections: Build your professional network within the NYC tech community.
Resume Building: Demonstrable MSP experience from a credible provider.

How to Apply

Ready to gain real MSP experience? Apply now with:

Your resume highlighting IT experience

A brief cover letter telling us:

Why you're interested in this role
Which track you prefer (Help Desk and/or Networking)
Your availability and scheduling flexibility
One previous IT-related reference (can be academic)

Questions? Reach out—we're happy to discuss what this opportunity looks like for you, simply email [email protected].

Equal Opportunity Statement

AlphaRidge is an equal opportunity employer committed to building a diverse and inclusive team. We welcome applications from people of all backgrounds, experiences, and perspectives.

Pay: $17.00 - $25.00 per hour

Benefits:

On-the-job training

Work Location: On the road

Quick Apply

Refine Your Search

help desk jobs in danbury, ct

Field Technician (On-Site)

Financial Planning Product Support Specialist

In-Home Sales & Tech Support (Part Time)

IT Help Desk Representative

Windows Helpdesk Support

Level 2 Help Desk Technician

IT Support Associate

MICROSOFT SYSTEMS SUPPORT TECHNICIAN

Help Desk Support Technician, Tier II (Onsite, Stamford, CT)

IT Desktop Support Specialist

Technical Support

Desktop Support Technician

Technology Support Specialist (Temporary)

IT Support Associate, Part Time

Technical Product Support

Technical Service Engineer

MSP Level 3 Technician

Summer Technology Support

Seasonal, Operations Technical Specialist (Part Time)

EHR Support Specialist

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